Key Takeaways UnitedHealth Group expands AI tools to simplify member tasks like claims checks and coverage details.UNH's conversational AI interprets intent and routes members to self-service options or live agents.UNH's Claims Assistant AI auto-fills out-of-network submissions to speed payments and reduce effort.UnitedHealth Group Incorporated (UNH) is taking bold steps toward AI-powered virtual assistance, aiming to transform the way members access information, navigate benefits and make healthcare choice ...

INDIANAPOLIS--(BUSINESS WIRE)--Elevance Health announced today that it expanded access of its Virtual Assistant, a digital experience designed to help members easily access information, understand their benefits, and find care with confidence. Available through the Sydney Health app and Elevance Health–affiliated health plan websites, Virtual Assistant uses conversational technology to simplify healthcare navigation and improve engagement between members and their health plans. "At Elevance Hea. ...