Core Insights - Triangle Credit Union has selected Jack Henry's Symitar platform to enhance member services and maintain competitive positioning in the market [1][3] Company Overview - Triangle Credit Union operates eight branches and serves nearly 58,000 members, managing $839 million in assets, a significant increase from $70 million in assets in 1993 [2] - The credit union offers a comprehensive range of personal and business financial services, focusing on progressive and cost-efficient solutions [2] Technology Adoption - Triangle Credit Union sought a reliable technology provider to support its growth and service expansion, valuing Jack Henry's open infrastructure for third-party integrations [3] - The credit union aims to streamline its business lending processes by utilizing Jack Henry LoanVantage, replacing multiple vendors with a single platform [3] Decision-Making Process - The decision to partner with Jack Henry involved thorough stakeholder feedback, ensuring all departments contributed to the selection process [4] - The culture and support provided by Jack Henry, including transparent communication and accessibility to executives, were significant factors in the decision [4] Future Outlook - Jack Henry's technology infrastructure is expected to shape the future of Triangle Credit Union, supporting its business goals and competitive position [5] - Triangle plans to adopt the cloud-native, API-first Jack Henry Platform to unify its services into a single ecosystem for innovation [4]

Core Insights - BrightStar Credit Union (BSCU) has selected Jack Henry's Symitar platform to enhance its member services and support growth initiatives [1][3] - BSCU, founded in 1946, serves nearly 60,000 members with assets totaling $948 million, making it one of the largest credit unions in South Florida [2] - The partnership with Jack Henry is driven by shared values and a commitment to community service, aiming for a long-term relationship rather than a vendor-client dynamic [3][5] Company Overview - Jack Henry is a financial technology company listed on Nasdaq (JKHY) that provides technology solutions to financial institutions, focusing on user-centric innovation and collaboration [6] - The company has been operational for over 48 years, serving approximately 7,500 clients with a range of modern capabilities and integration options with leading fintechs [6] Technology and Services - BSCU is transitioning from an in-house core system to a private cloud environment with Jack Henry, allowing for improved operational efficiency and a focus on member service [4] - The credit union will implement Jack Henry Financial Crimes Defender to enhance security measures against fraud, replacing manual methods [4] - BSCU plans to introduce faster payment capabilities through the RTP network and FedNow Service, improving the payment experience for members [4]