TWFG (TWFG) Q2 2025 Earnings Call August 13, 2025 10:00 AM ET Speaker0Good morning. My name is Didi, and I will be your conference operator today. At this time, I would like to welcome everyone to the TWFG Second Quarter twenty twenty five Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session.If you would like to ask a question during this time, simply press star then one one on your telephone keypad. If ...

Financial Data and Key Metrics Changes - Total revenue grew by 16.6% to $53.8 million, with organic revenue growth of 14.3% [4][12] - Adjusted EBITDA increased by 35.3% year over year to $12.2 million, with adjusted EBITDA margin expanding to 22.6% compared to 19.5% in the prior year [15][17] - Total written premiums rose by 15.5% to $371 million, reflecting strength in both new business and renewal production [4][10] Business Line Data and Key Metrics Changes - Insurance services grew by 14.7%, while TWFG MGA grew by 20.1% [10] - New business growth was 26% or $18.4 million, and renewal business growth was 12.5% or $31.3 million [10] - MGA offering saw a significant uptick in new business growth of 89% or $8 million [11] Market Data and Key Metrics Changes - Personal lines are softening, but carrier capacity remains stable in most areas [6] - The private passenger auto market has normalized, with retention rates returning to a historic average of 88% [7] - The California property market has been challenging, but TWFG has navigated it effectively [6] Company Strategy and Development Direction - The company is focused on expanding its national footprint and investing in agent success [17][18] - There is a robust M&A pipeline, with $196 million in cash on hand, allowing for significant balance sheet flexibility [18] - The company is adjusting its 2025 guidance upward, expecting organic revenue growth of 12% to 16% [17] Management's Comments on Operating Environment and Future Outlook - Management is confident in the ability to deliver on 2025 guidance despite macroeconomic uncertainties [17] - The company is seeing increased demand for insurance options, highlighting the value of a trusted local adviser [17] - Management believes that the current investments will fuel future growth trajectories [5] Other Important Information - The company added 17 new branch locations during the quarter, aligning with acquisition expectations for revenue and EBITDA [5] - Adjusted net income increased by 14.3% to $9.2 million, driven by earnings growth [15] Q&A Session Summary Question: Are the first quarter expenses fully loaded for public company costs? - Management indicated that there will be future public company expenses as they comply with long-term obligations [20] Question: What gives comfort that retention has bottomed out? - Management stated that the 88% premium retention number aligns with their long-term average and reflects market conditions [21][24] Question: How would you characterize the commission rates in the quarter? - Management described commission rates as stabilizing, with potential for enhanced new business compensation [28][30] Question: Was the 17 branch additions a gross or net number? - Management confirmed that the 17 agencies were gross additions, not net [31][32] Question: Is there a certain amount of revenue or EBITDA from acquisitions in the full year guidance for 2025? - Management indicated that the guidance aligns with previous analyst models, with confidence in achieving projected revenue from acquisitions [35] Question: Why do new agent additions take longer compared to other distribution systems? - Management explained that their agents typically come from captive relationships and face non-compete clauses, requiring time to build a client base [40][44] Question: How significant is the addition of GEICO to the portfolio? - Management emphasized that GEICO is a significant addition, providing favorable pricing and commission rates, which helps stabilize commission reductions [46][48] Question: When should additional IPO expenses be expected? - Management noted that while some expenses were not incurred in Q1, future expenses related to compliance will be integrated into forecasts [51][53] Question: Will the wholesale business start moderating growth rates? - Management expects the program side to expand, particularly in fragmented markets like homeowners [56] Question: What is the outlook for the Texas market? - Management expressed optimism for the Texas property market, anticipating improved conditions as reinsurance renewals clear [68] Question: How is the implementation of higher deductibles impacting revenues? - Management indicated that most carriers have maintained a 2% wind hurricane hail deductible, which is now standard across the state [71] Question: Will the IA channel embrace GEICO as a strong force? - Management believes that bundling opportunities will allow for competitive advantages, making GEICO a significant player in the IA channel [74]

Financial Data and Key Metrics Changes - Total revenue grew by 16.6% to $53.8 million, with organic revenue growth of 14.3% [4][12] - Adjusted EBITDA increased by 35.3% year over year to $12.2 million, with adjusted EBITDA margin expanding to 22.6% compared to 19.5% in the prior year [15] - Net income for the quarter was $6.9 million, up 3.4% year over year [15] Business Line Data and Key Metrics Changes - Total written premiums rose by 15.5% to $371 million, with insurance services growing by 14.7% and TWFG MGA growing by 20.1% [10] - New business growth was 26% or $18.4 million, while renewal business growth was 12.5% or $31.3 million [10] - Consolidated written premium retention decreased to 88% from 94% in the prior year [11] Market Data and Key Metrics Changes - The personal lines market continues to soften, with stable carrier capacity in most regions [6] - The addition of GEICO to the private passenger auto portfolio is expected to enhance growth opportunities [7] - Retention rates have normalized to the historic average of 88% as markets open up for growth [7] Company Strategy and Development Direction - The company is focused on expanding its national footprint and investing in agent success while maintaining operational efficiency [18] - A robust M&A pipeline and $196 million in cash on hand provide significant balance sheet flexibility for future investments [18] - The company is adjusting its 2025 guidance upward, expecting organic revenue growth of 12% to 16% and total revenues between $240 million and $255 million [17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in navigating macroeconomic uncertainties and highlighted increased demand for insurance options [17] - The company is well-positioned to support clients through economic transitions, emphasizing the value of a trusted local adviser [17] - Future public company expenses are anticipated as the company complies with long-term obligations [20] Other Important Information - The company added 17 new branch locations during the quarter, aligning with acquisition expectations for revenue and EBITDA [5] - The onboarding of new agents typically takes two to three years to reach full productivity [5] Q&A Session Summary Question: Are first quarter expenses fully loaded for public company costs? - Management indicated that future public company expenses will arise as compliance with internal audit functions and other obligations develops over time [20] Question: What gives comfort that retention has bottomed out? - Management noted that the 88% premium retention number aligns with their long-term average and reflects the ability to shift clients to favorable pricing [22][24] Question: How would you characterize commission rates in the quarter? - Management described commission rates as stabilizing, with new business incentives expected to enhance compensation [29][30] Question: Was the 17 branch additions a gross or net number? - Management confirmed that the 17 agencies were gross additions, not net [32] Question: Is there a specific revenue or EBITDA contribution from acquisitions in the full year guidance? - Management stated that the current guidance aligns with the analyst model, with confidence in achieving projected revenue from acquisitions [35] Question: Why does TWFG's agent addition process take longer compared to others? - Management explained that TWFG recruits experienced agents who often come from captive relationships, which limits their ability to bring existing clientele [44] Question: How significant is the addition of GEICO to the portfolio? - Management emphasized that GEICO is a significant addition, providing favorable pricing and commission rates that stabilize the overall commission structure [47] Question: What is the outlook for the Texas homeowners market? - Management expressed optimism for the Texas market, anticipating improved conditions as reinsurance renewals clear [68] Question: Will the company need to spend more on recruiting in the future? - Management acknowledged the potential need for increased resources for recruiting, especially as new geographies are opened [84]

Financial Data and Key Metrics Changes - Total revenue grew by 16.6% to $53.8 million, with organic revenue growth of 14.3% [4][13] - Adjusted EBITDA increased by 35.3% year over year to $12.2 million, with adjusted EBITDA margin expanding to 22.6% from 19.5% [16] - Net income for the quarter was $6.9 million, up 3.4% year over year, while adjusted net income rose 14.3% to $9.2 million [16] Business Line Data and Key Metrics Changes - Total written premiums rose by 15.5% to $371 million, with insurance services growing by 14.7% and TWFG MGA increasing by 20.1% [10][12] - New business growth was 26% or $18.4 million, while renewal business growth was 12.5% or $31.3 million [11] - The retention rate for written premiums decreased to 88% from 94% in the prior year period [12] Market Data and Key Metrics Changes - The personal lines market is softening, with stable carrier capacity in most regions [6] - The private passenger auto market has normalized, with expectations of moderate rate increases in 2025 [7] - Retention rates have normalized to the historic average of 88% as markets open up for growth [7] Company Strategy and Development Direction - The company is focused on expanding its national footprint, investing in agent success, and maintaining operational efficiency [19] - TWFG has a robust M&A pipeline and plans to continue investing in growth opportunities [19] - The company is adjusting its 2025 guidance upward, expecting organic revenue growth of 12% to 16% and total revenues between $240 million and $255 million [18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in navigating macroeconomic uncertainties and highlighted increased demand for insurance options [18] - The company is well-positioned to support clients through economic transitions, emphasizing the value of a trusted local adviser [18] - Future public company expenses are anticipated as the company complies with long-term obligations [21] Other Important Information - The company added 17 new branch locations during the quarter and completed two corporate acquisitions [5] - Interest income has been moved from the revenue line to other income for better comparability [9] Q&A Session Summary Question: Are the first quarter expenses fully loaded for public company costs? - Management indicated that future public company expenses will arise as compliance requirements evolve [21] Question: What gives comfort that retention has bottomed out? - Management noted that the 88% retention rate aligns with their long-term average and is supported by market conditions [24] Question: How are commission rates characterized in the quarter? - Management described commission rates as stabilizing, with potential upward skew due to new business incentives [31] Question: Was the 17 branch additions a gross or net number? - Management confirmed that the 17 additions were gross and higher than pre-disruption averages [35] Question: Is there a specific revenue or EBITDA contribution from acquisitions in the guidance? - Management stated that the guidance reflects the original analyst model, with confidence in achieving projected results from acquisitions [36] Question: Why does TWFG's agent onboarding take longer compared to others? - Management explained that agents often come from captive relationships and face non-compete clauses, requiring time to build a client base [44] Question: How significant is the addition of GEICO to the portfolio? - Management emphasized that GEICO provides favorable pricing and commission rates, enhancing retention and stability in the market [50] Question: What is the outlook for the Texas homeowners market? - Management expects favorable conditions in Texas, with improved capacity and economic conditions [70]