He also emphasized ongoing technology investment, including increased focus on AI. Thomson cited “Ask AI,” an internal tool used for employee policy and product guidance, which processed over 450,000 queries in Q1 across multiple channels. He also referenced a Tangerine AML AI pilot that showed a 37% reduction in existing alert volumes , with the bank now designing an internal solution to improve precision and reduce false positives.Thomson said Scotiabank’s ROE is tracking ahead of its Investor Day expecta ...