Financial Data and Key Metrics Changes - The company achieved 34% top-line growth and 35% margins in Q3 2025, surpassing $2 billion in ARR for the first time, doubling from $1 billion in just two years [6][21] - Total fintech and subscription gross profit increased by 34% year-over-year, with adjusted EBITDA of $176 million and margins expanding by 5 percentage points to 35% [23][27] - GAAP operating income was $84 million, up from $34 million a year ago, with free cash flow growing to $153 million in Q3 [27][29] Business Line Data and Key Metrics Changes - SaaS ARR grew 28% year-over-year, driven by location growth and a mid-single-digit increase in SaaS ARPU [24] - Payments ARR increased by 31%, with GPV reaching $52 billion, growing 24% year-over-year [24][25] - Non-payments fintech solutions contributed $58 million in gross profit, with a net take rate of 61 basis points [25] Market Data and Key Metrics Changes - The company added approximately 7,500 net locations in Q3, ending the quarter with 156,000 total locations, a 23% increase from the previous year [24] - International SaaS ARPU increased by 20% year-over-year, indicating strong traction in international markets [12] Company Strategy and Development Direction - The company aims to double its market share in the U.S. SMB business and expand into new verticals and geographies [7][9] - Key priorities include scaling locations, demonstrating new market growth, increasing platform adoption, and investing with discipline while expanding margins [9][18] - The company is focused on building a durable growth business with a long-term goal of reaching $10 billion in ARR [21][22] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to sustain growth and expand margins, with expectations for continued net adds in 2025 and 2026 [18][30] - The company noted resilience in the restaurant sector despite macroeconomic concerns, with customers performing well [56] Other Important Information - The company has expanded its partnership with Uber to enhance restaurant demand and off-premise sales management [8] - Adjusted EBITDA margins are expected to remain flat to slightly up year-over-year, supported by a strong core margin of 40% [31] Q&A Session Summary Question: About GPV per location and its drivers - Management indicated that GPV per location exceeded expectations in Q3, attributing part of the performance to the company's platform helping restaurants run more profitable businesses [34][35] Question: Concerns about competition and market share sustainability - Management highlighted improved win rates against competitors and emphasized the strength of their core platform as a differentiator [38][39] Question: Opportunities with consumer engagement and network density - Management discussed the potential of their growing restaurant network to enhance consumer experiences and drive new product opportunities [47][49] Question: Performance during AWS outage - Management confirmed that the business held up well during the AWS outage, allowing customers to operate offline without significant impact [67][68] Question: Sustainability of the improved take rate - Management expressed confidence in the ability to drive take rate up over time through targeted pricing moves and cost optimization [74][76] Question: Financial impact of Toast IQ and its adoption - Management noted strong early adoption of Toast IQ and its potential to drive product-led growth, with monetization strategies still being explored [83][84] Question: Pricing strategy and adjustments - Management clarified that recent pricing adjustments were intentional and targeted, with a focus on balancing market share and pricing optimization [90][91] Question: Confidence in increased net adds in 2026 - Management indicated that new TAMs are expected to contribute significantly to net adds, alongside continued performance in the core business [96][98]

Financial Data and Key Metrics Changes - The company achieved 34% top-line growth and 35% margins in Q3 2025, surpassing $2 billion in ARR for the first time, doubling from $1 billion in just two years [6][21] - Total fintech and subscription gross profit increased by 34% year-over-year, with adjusted EBITDA of $176 million and margins expanding by 5 percentage points to 35% [23][27] - GAAP operating income was $84 million, up from $34 million a year ago, with free cash flow growing to $153 million in Q3 [27][29] Business Line Data and Key Metrics Changes - SaaS ARR grew 28% year-over-year, driven by location growth and a mid-single-digit increase in SaaS ARPU [24] - Payments ARR increased by 31%, with fintech gross profit growing by 35% in Q3 compared to the previous year [24][25] - The company added approximately 7,500 net locations in Q3, ending the quarter with a total of 156,000 locations, a 23% increase from a year ago [24] Market Data and Key Metrics Changes - International SaaS ARPU increased by 20% year-over-year, indicating strong traction in international markets [12] - GPV (Gross Payment Volume) was $52 billion, growing 24% year-over-year, with GPV per location slightly up due to stronger same-store sales trends [24][25] Company Strategy and Development Direction - The company aims to double its market share in the core U.S. SMB business and expand into new verticals and geographies [7][9] - Key priorities include scaling locations, demonstrating growth in new markets, increasing customer adoption of the platform, and investing with discipline while expanding margins [9][18] - The company is focused on building a durable growth business that can scale to $5 billion and $10 billion in ARR over time [8][18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to sustain strong growth and expand adjusted EBITDA margins, with expectations for continued net adds in 2025 and 2026 [20][29] - The management noted that restaurants tend to be resilient even in challenging economic conditions, with customers performing well [55][56] Other Important Information - The company has secured partnerships with major brands like Uber and Nordstrom, enhancing its market presence [8][12] - The company is investing in AI-driven capabilities, such as Toast IQ, to improve customer experience and operational efficiency [15][16] Q&A Session Summary Question: About GPV per location performance - Management noted that GPV per location exceeded expectations in Q3, attributing part of the success to the platform's ability to help restaurants run more profitable businesses [34][35] Question: Concerns about competition and market share sustainability - Management highlighted that win rates against major competitors are up year-over-year, and they are on track to double market share in the core market [38][39] Question: Opportunities with consumer engagement - Management discussed the potential of their dense network of restaurants to enhance consumer experiences and drive new product offerings [47][50] Question: Performance during AWS outage - Management confirmed that the business held up well during the AWS outage, allowing customers to operate offline and process orders once the system was restored [65][68] Question: Sustainability of the take rate increase - Management expressed confidence in the ability to drive take rate up over time through targeted pricing moves and cost optimization [72][74] Question: Financial impact of Toast IQ adoption - Management emphasized that the focus is currently on driving adoption and customer value, with monetization strategies being explored for the future [80][83] Question: Confidence in increased net adds for 2026 - Management indicated that new TAMs (Total Addressable Markets) are expected to contribute significantly to net adds, alongside continued performance in the core business [92][94]

Financial Data and Key Metrics Changes - The company achieved a 34% year-over-year growth in top-line revenue, with adjusted EBITDA margins expanding to 35% [5][20][25] - Annual Recurring Revenue (ARR) surpassed $2 billion for the first time, doubling from $1 billion in just two years [18][20] - Total fintech and subscription gross profit increased by 34% year-over-year, with a total take rate of 98 basis points, up 7 basis points from the previous year [20][22] Business Line Data and Key Metrics Changes - SaaS ARR grew 28% year-over-year, driven by location growth and a mid-single-digit increase in SaaS ARPU [21][22] - Payments ARR increased by 31%, with fintech gross profit growing 35% year-over-year [22][23] - The company added approximately 7,500 net locations in Q3, bringing the total to 156,000, a 23% increase from the previous year [21][22] Market Data and Key Metrics Changes - International SaaS ARPU rose by 20% year-over-year, indicating strong traction in international markets [11] - The company is expanding its presence in food and beverage retail, with new customer acquisitions contributing to growth [12] Company Strategy and Development Direction - The company aims to double its market share in the core U.S. SMB business while expanding into new verticals and geographies [5][6][16] - Key priorities include scaling locations, demonstrating growth in new markets, increasing platform adoption, and investing in high-priority areas [7][16] - The company is focused on leveraging AI and data to enhance its platform, with products like Toast IQ driving customer engagement and operational efficiency [14][15][48] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining strong growth and expanding margins, with a target of reaching $10 billion in ARR over the next decade [18][19][26] - The company remains optimistic about its ability to navigate macroeconomic challenges, citing resilience in the restaurant sector [38] Other Important Information - Free cash flow grew to $153 million in Q3, with nearly 100% conversion from adjusted EBITDA [25] - The company repurchased 1.5 million shares, totaling $54 million, as part of its capital allocation strategy [25] Q&A Session Summary Question: How much of the GPV per location increase was driven by customer mix versus Toast's technology? - Management noted that GPV per location exceeded expectations, attributing part of the success to the platform's ability to help restaurants operate more profitably [30] Question: What are the competitive concerns regarding market share? - Management highlighted improved win rates against competitors and emphasized the strength of their core platform as a differentiator [31][33] Question: What opportunities does the dense restaurant network provide? - Management discussed the potential for enhanced consumer experiences and new product offerings due to the growing network of restaurants [36][37] Question: How did the business perform during the AWS outage? - Management confirmed that the platform's design allowed restaurants to operate effectively during the outage, minimizing impact on operations [42][43] Question: What is the outlook for net adds in 2026? - Management expects continued strong performance in net adds, driven by both core business growth and contributions from new TAMs [52]

Core Viewpoint - Toast Inc. reported a significant earnings miss for Q3 2025, with adjusted EPS of $0.16 compared to expectations of $0.23, yet the stock price surged 7.6% in after-hours trading, indicating investor confidence in future growth despite the quarterly setback [2][4]. Financial Performance - Revenue for Q3 2025 reached $1.63 billion, exceeding the consensus estimate of $1.59 billion by 2.8% and representing a year-over-year increase of 25.1% [3][10]. - Gross profit increased by 34.2% to $432 million, while operating income more than doubled to $84 million from $34 million in Q3 2024 [5][10]. - Free cash flow was reported at $153 million, and adjusted EBITDA rose to $176 million from $113 million a year ago [5][10]. - Annual recurring revenue (ARR) surpassed $2.0 billion, marking a 30% increase from the previous year [3][10]. Earnings Miss Analysis - The adjusted EPS miss of $0.16 was 30% below the expected $0.23, marking the first miss after two consecutive beats in Q1 and Q2 2025 [6][10]. - Net income was reported at $105 million, an increase of 87.5% year over year, suggesting that the EPS miss may be attributed to share count changes or one-time charges [6][10]. Investor Sentiment - The after-hours rally indicates that investors view the earnings miss as a temporary issue rather than a sign of fundamental weakness [7][12]. - Management's optimistic guidance for Q4 2025, projecting non-GAAP gross profit of $480 million to $490 million, contributed to the positive market reaction [8][10]. Strategic Initiatives - Toast launched Toast Advertising and expanded its Toast IQ intelligence platform with conversational AI capabilities, indicating a focus on growth beyond traditional restaurant operations [9][10]. - A strategic partnership with Uber Technologies highlights Toast's ambitions to expand its market reach [9][11]. Future Outlook - Management emphasized the potential for growth in new markets and use cases over the next decade, reinforcing a long-term growth narrative [11][12]. - The upcoming Q4 execution will be critical for Toast to meet its guidance and demonstrate sustainable profitability while investing in AI and market expansion [14][15].