Workflow
Toyota Highlander
icon
Search documents
Toyota Marketing Strategy
Business Strategy Hub· 2025-12-17 04:27
Core Insights - Toyota Motor Corporation is the world's largest automotive manufacturer, generating $305.26 billion in annual revenue in 2024 and achieving a trailing twelve months (TTM) revenue of $326.24 billion as of October 2025 [1] Group 1: Target Market Overview - Toyota targets a diverse market, including individuals, families, companies, and governments, with Japan being its largest market, accounting for nearly 50% of revenue in FY 2025 [2][3] - The company offers a wide range of car models, such as the Toyota Highlander for families and the GR Supra for performance enthusiasts, and plans to produce an electric vehicle in the Czech Republic targeting eco-conscious consumers [2] - Toyota's sales from April 2024 to March 2025 reached 48 trillion Japanese yen, with North America being the largest market in terms of unit sales [2][3] Group 2: Positioning - Toyota's brand value increased by 23% to $64.7 billion in 2024, and it was recognized as the world's leading car brand for 2025 [3] - The company's vision emphasizes leading future mobility with a focus on quality, innovation, and environmental responsibility [3][6] Group 3: Value Proposition - Toyota's value proposition includes performance, technology, stylish design, and reliability, with the RAV4 being the best-selling model in the US in 2024 [4][7] - The company offers high-quality vehicles at affordable prices, with the RAV4 priced at $29,250, and emphasizes low maintenance costs and fuel efficiency [4][8] Group 4: Marketing Mix (4Ps) - **Product**: Toyota focuses on high-quality, reliable vehicles and invests in R&D, introducing innovative models like the new Land Cruiser series and plans for six new BEVs in Europe by 2026 [6][11] - **Pricing**: The company employs cost-based, market-oriented, and value-based pricing strategies, adjusting prices based on market conditions and customer segments [7][12] - **Place**: Toyota operates in over 170 countries with strategic manufacturing plants and a strong dealer network to enhance distribution and customer satisfaction [8][15] - **Promotion**: The company utilizes various promotional strategies, including cash-back offers and financing deals, to attract customers and enhance brand awareness [9][10] Group 5: Customer Acquisition & Retention - Toyota relies on its dealerships for customer acquisition and retention, with a strong focus on delivering exceptional customer experiences [11][20] - The company has a high customer loyalty rate of 62.0%, leading among mass-market car brands, and employs sponsorships to promote its vehicles [11][22] Group 6: Marketing Goals (KPIs) - Toyota's marketing goals include increasing revenue and market share, with a reported revenue of $298.3 billion between April 2023 and March 2024 [12][23] - The company sold 10.8 million vehicles in 2024, making it the world's best-selling automaker, and reported a 7.4% increase in sales in the first half of 2025 [12][24] - Toyota raised its full-year operating profit forecast by 9% to 4.7 trillion yen ($30.7 billion), reflecting confidence in its marketing efforts [12][25]