Unisys Digital Workplace Solutions (DWS)
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Unisys Wins Two Gold Awards for Customer Experience Excellence
Prnewswireยท 2025-12-05 11:00
Core Insights - Unisys received two Gold Awards at the 2025 European Contact Centre and Customer Support Association (ECCCSA) Best Customer Experience Annual Awards, recognized for "Best Pan European Customer Contact Operation" and "Best Outsourced Contact Center of the Year" [1][3] - The Unisys Digital Workplace Solutions (DWS) team was acknowledged for delivering personalized service and leveraging innovative technology to enhance client experiences, maintaining industry-leading standards in customer service [2][3] - This marks the fourth consecutive year Unisys has earned Gold recognition from ECCCSA, with the DWS business receiving two Gold Awards in one year for the first time [3] Awards and Recognition - The ECCCSA program is Europe's longest-running and most respected customer contact awards, celebrating innovation, operational efficiency, and commitment to customer service excellence [3] - In 2024, Unisys received Gold for "Best Customer Experience Practice," showcasing a consistent track record of excellence in customer service [3] Company Overview - Unisys is a global technology solutions company that provides cloud, AI, digital workplace, applications, and enterprise computing solutions, helping clients unlock their full potential [5]