Company Strategy and Performance - ArcBest leverages technology and a full suite of solutions to meet customer supply chain needs, addressing a $398 billion addressable market[8] - The company focuses on a three-point strategy: increasing efficiency, driving innovation, and accelerating growth to enhance shareholder value[11, 12, 13] - Cross-selling accounts yields over 3x higher revenue and profit compared to single-solution accounts, with customer retention rates 5 percentage points higher[29, 30, 32, 33] - ArcBest's strategy has improved the asset-based operating ratio by 240 bps compared to 2019[79] Technology and Innovation - The company is improving efficiency through technology, training, and network design, achieving a +1% increase in asset-based shipments/DSY hour and a +24% increase in asset-light shipments/employee/day[24] - Dynamic pricing improves as quotes grow, leading to approximately 50% more revenue per shipment since 2020[40] - Vaux Vision transforms forklifts into intelligent mobile dimensioners, capturing certified dimensions and shipment attributes[43] Q1 2025 Financial Results - ArcBest's consolidated revenue for Q1 2025 was $967 million, a decrease of 7% year-over-year[89, 90] - Non-GAAP earnings per diluted share for Q1 2025 were $0.51, a decrease of 62% year-over-year[91] - Asset-Based revenue in Q1 2025 was $646 million, with a 3% decrease per day[95] - Asset-Light revenue in Q1 2025 was $356 million, a decrease of 9% per day[109]