By Juby Babu (Reuters) -Zoom Communications (ZM) raised its annual revenue and profit forecasts on Monday, benefiting from hybrid work trends and the ​integration of artificial intelligence into its products. Shares of the company rose 4%‌ in premarket trading on Tuesday. Zoom has intensified its push to embed AI functionalities across its products and broaden ‌its service offerings to capitalize on the demand for hybrid work solutions. New products such as Phone, Contact Center and Virtual Agent, are ...

Core Viewpoint - The article discusses the evolution and application of AI Agents in enhancing operational efficiency for enterprises, particularly in the context of global expansion and industry integration [2][4]. Group 1: AI Agent Development - The recent advancements in AI technology, particularly with large models, have shifted from being mere productivity tools to autonomous decision-making agents [6]. - Companies like Ronglian Cloud are integrating AI into core business processes, enhancing overall operational efficiency rather than just providing tools for sporadic use [4][6]. Group 2: Case Studies and Applications - In the securities industry, the implementation of AI has drastically improved quality inspection processes, reducing inspection time from 8 days to 3 hours and increasing coverage from less than 40% to 100% [9]. - For the life insurance sector, AI solutions have increased data utilization rates from less than 5% to 95%, significantly enhancing operational efficiency [10]. - In customer service for the bathroom industry, AI has reduced response times from 12 minutes to 3 minutes, improving first-contact resolution rates from 30% to 85% [11]. - In banking, the introduction of AI has shortened marketing analysis cycles from one month to just a few days [12]. Group 3: Future Directions and Market Trends - The global AI Agent market is projected to grow at a compound annual growth rate of 44.8%, reaching a size of $47.1 billion by 2030 [15]. - Ronglian Cloud aims to create a comprehensive platform integrating communication, CRM, AI, and data capabilities to enhance business processes across marketing, sales, and service [13]. - The demand for AI solutions in Southeast Asia is expected to surge, with 70% of enterprises projected to deploy AI solutions by 2025, driven by a young population and high smartphone penetration [15]. Group 4: Innovative Solutions - The Virtual Agent by Ronglian Cloud automates 80% of inquiries, reducing response times from 3 days to 10 seconds, providing a replicable intelligent operational model for companies expanding overseas [16].