Core Insights - Blackbaud released its 2024 Impact Report, highlighting advancements in environmental, social, and governance (ESG) priorities over the past year [1][2] People & Culture - The company emphasizes employee engagement, development, well-being, and inclusion, with over 70% of employees volunteering in 2024 compared to a global median of 23% [6] - Blackbaud provided 18,000 courses through LinkedIn Learning to enhance talent development [6] - 87% of employees feel their work is important [6] Social Impact - Blackbaud's software supports individuals and organizations in driving social change, processing over 20 million donations through its JustGiving® platform in 2024 [3][6] - The company raised, granted, or managed over $100 billion annually through its platforms [6] Environmental Sustainability - Blackbaud achieved 100% carbon neutrality for 2024 emissions and a 92% reduction in global greenhouse gas emissions since 2019 [6] - The company reduced energy consumption by 25% and water usage by 21% at its global headquarters since 2019 [6] - Blackbaud's headquarters received the U.S. EPA's ENERGY STAR® certification for superior energy performance [6] Governance & Data Responsibility - Customer trust is a top priority, with the establishment of councils focused on employee inclusion, sustainability, generative AI, and deepfake oversight [5][6] - Blackbaud's Chief Data & AI Officer was recognized as one of DataIQ's 100 Most Influential People in Data in 2024 [6] Innovation & Technology - The company unveiled six waves of innovation in 2024 aimed at empowering nonprofits, schools, and corporate social impact teams [6] - Blackbaud is migrating its technology to public cloud environments and enhancing security measures against cyber threats [10]

Core Insights - Blackbaud is showcasing its AI strategy and product enhancements during its semi-annual Product Update Briefings, emphasizing the commitment to accelerate innovation for social impact organizations [1][2] Product Innovations - The introduction of Blackbaud Copilot, an AI-powered assistant, aims to enhance fundraising success by automating routine tasks and providing data-driven insights [6] - Upcoming integration with Constant Contact in mid-2025 will enhance digital marketing capabilities within Raiser's Edge NXT, streamlining marketing efforts for customers [6] - Enhanced identity resolution in predictive modeling with LiveRamp is expected to improve match rates for wealth and charitable giving records, with a full rollout anticipated by the end of Q2 [6] - New features in Blackbaud Grantmaking will streamline the grant application process and integrate with Financial Edge NXT for better financial data connectivity [11] Corporate Social Responsibility - The Expedited Giving functionality from YourCause will deliver donations made through corporate employee giving programs to nonprofits 95% faster than existing options [9] - Blackbaud Impact Edge™ is now available, incorporating the Blackbaud Copilot AI assistant to help corporate social responsibility departments track and share their impact [9] Education Solutions - The Common Records Engine in Blackbaud Education Management minimizes duplicate data entry, providing a single source of truth for student information [12] - The Award Cycle Manager Dashboard in Blackbaud Award Management improves visibility into award performance and fund utilization [12] Online Giving and Payments - New tools like Donor Cover and Complete Cover allow donors to cover transaction costs, helping organizations retain up to 100% of donations [11] - Expanded payment processing solutions enable a cohesive "Payments-as-a-Service" experience, including Tap-to-Pay on iPhone for contactless payments [11]