Core Insights - Artificial intelligence (AI) stocks have shown significant gains recently due to the rapid adoption of AI technology, benefiting companies involved in AI-related hardware and software [1] - Some companies have not yet fully leveraged AI's potential, presenting investment opportunities, particularly for those that are positioned to benefit from AI-driven growth [2] Company Overview - Twilio (NYSE: TWLO) has underperformed the broader technology sector, with its stock down approximately 5.5% in 2025, while the Nasdaq Composite is up 15.7% [4] - The current price-to-sales ratio for Twilio is 3.4, which is a discount compared to the Nasdaq Composite's ratio of over 5 [4] - Twilio's forward earnings multiple stands at 19, which is attractive given its healthy growth rate [5] AI Integration and Market Potential - Twilio specializes in application programming interfaces (APIs) that facilitate various communication channels for businesses, and it is integrating AI tools into its offerings [5] - The company's APIs have transformed traditional contact centers, allowing customer service associates to operate remotely with just an internet connection and a computer [6] - Twilio's AI tools are enhancing customer support by automating functions, transcribing interactions for insights, providing real-time suggestions to agents, and personalizing customer communications [7] Growth Prospects - The cloud-based contact center market presents significant growth potential, and Twilio is strategically using AI to capitalize on this opportunity [8] - The company has reported solid results that indicate a healthy growth trajectory, supported by an expanding customer base and increased spending from existing customers [8]