Workflow
hoagies
icon
Search documents
How Wawa is stealing customers from Wendy's, Burger King and Starbucks
CNBCยท 2025-10-21 15:00
Core Insights - Wawa has established a strong reputation for high-quality food and beverages, attracting customers who prioritize food over traditional gas station offerings [1] - The company aims to expand its customer loyalty from its core markets in the Northeast to the Midwest and South, leveraging its cult-like following [2] - Despite rising prices, Wawa has seen increased customer preference compared to other quick-service chains since 2023 [3] Pricing and Market Trends - Wawa's prices increased by an average of 21.7% from Q2 2019 to Q2 2025, comparable to competitors like Starbucks and McDonald's [3] - Breakfast traffic at Wawa has grown by 5% year-over-year, outperforming quick-service restaurants, which only saw a 1% increase [4] Expansion Strategy - Wawa has expanded its presence from 6 states in 2023 to 12 states plus Washington, D.C., with plans to reach 1,700 locations by 2030 [5] - The company's estimated annual revenue has grown by approximately $4 billion, reaching $18.8 billion as of 2024, driven by its organic expansion strategy [5] Competitive Landscape - As Wawa enters new markets, it will face competition from established local convenience stores that have their own loyal customer bases [6]