Core Viewpoint - OPPO's recent sales success with the Find X9 series is overshadowed by negative publicity surrounding the "green line" issue, highlighting the need for improved public relations and brand positioning as the company aims for higher-end market penetration [2][4][18]. Sales Performance - The Find X9 series achieved over 1 million units sold within 10 days of its launch on October 22 [2]. - Despite a slight decline of 0.6% in China's smartphone shipments year-on-year by Q3 2025, OPPO is the only domestic brand among the top five to show growth [2]. Public Relations Challenges - The "green line" controversy erupted around the same time as the Find X9's launch, leading to speculation about potential external influences [4]. - OPPO's decision to remain silent on the issue has resulted in a vacuum of information, allowing negative narratives to dominate public perception [13][18]. - Users reported difficulties in contacting customer service and dissatisfaction with the company's response to the screen issue, which has further damaged its reputation [8][9]. Comparison with Competitors - Apple's handling of similar issues in the past, such as the iPhone X's screen problems, contrasts with OPPO's approach, as Apple managed to maintain sales momentum despite negative press [7][10]. - OPPO's public relations strategy has not effectively communicated its technological advancements and efforts to improve screen quality, unlike competitors who have successfully built strong brand identities [21][24]. Brand Positioning and Identity - OPPO's brand lacks distinctiveness compared to competitors like Huawei, Xiaomi, and Vivo, which have successfully associated their brands with specific technological attributes [20][24]. - Despite being a leader in 5G patent applications and having made significant investments in display technology, OPPO's achievements are not well recognized by consumers [21][22][24]. - The company needs to enhance its brand narrative to resonate with consumers and differentiate itself in a competitive market [34][35].