Core Insights - Luvme Hair has clarified its return policy and customer support channels to enhance the after-sales experience for customers [1] Return Policy Overview - Luvme accepts returns and exchanges within a 30-day window for unused products in original condition [3] - VIP members have access to a limited number of free return opportunities based on their membership level [4] - Return labels are provided for U.S. customers, while eligible international customers may have return shipping fees reimbursed [5] - Refunds are processed within a reasonable timeframe after returns are approved and received [6] Customer Support Guidelines - Customers can contact support via email at customercare@luvmehair.com for inquiries related to returns, orders, or products [9] - An online contact form is available on the Luvme website for faster issue handling [9] - Luvme offers verified WhatsApp support for quick messaging and sharing of issues [9] - A 24/7 live chat feature on the website allows for immediate assistance with basic questions [9] Company Background - Luvme Hair is recognized in the wigs industry, known for a variety of products including long wigs and curly hair wigs, with a focus on quality and customer satisfaction [10] - The brand has over 3 million satisfied customers, reflecting its commitment to quality and service [10]