Core Viewpoint - The company acknowledges issues raised in the "CCTV 3.15 Gala" report regarding its outbound calling system and has initiated internal investigations and corrective actions [1] Group 1: Company Response - The company emphasizes that the voice product mentioned in the report is a module of its SaaS offerings, which serves merely as a tool for clients, and the company does not engage in clients' specific business operations [1] - The company admits shortcomings in client supervision and service management, as well as insufficient training for internal personnel [1] - The company expresses sincere apologies to all users, partners, and the public for the incident [1] Group 2: Future Commitments - The company commits to strengthening client management and internal personnel training in the future [1] - The company plans to improve its regulatory mechanisms to prevent similar issues from occurring again [1]