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C.H. Robinson(CHRW) - 2024 Q2 - Earnings Call Presentation

Financial Performance - Total revenues increased by 1.4% year-over-year to $4.5 billion in Q2 2024[9] - Adjusted gross profits increased by 3.3% year-over-year to $687 million in Q2 2024[9] - Income from operations increased by 34.3% year-over-year to $178 million in Q2 2024[9] - Net income per share increased by 29.6% year-over-year to $1.05, with adjusted net income per share at $1.15[9] Segment Results - NAST truckload volume increased by 1.5% year-over-year, outpacing market indices for the fourth consecutive quarter[8, 12, 14] - NAST adjusted income from operations increased by 26.6% year-over-year[8] - Global Forwarding ocean volume grew by 4.0% year-over-year, and air tonnage grew by 11.0% year-over-year[10] - Global Forwarding adjusted income from operations increased by 46.5% year-over-year[8] Strategic Initiatives - The company is focused on deploying a new operating model to improve service, gain profitable market share, optimize structure costs, and streamline processes[8] - The company is investing in improving customer and carrier experience and decoupling volume growth from headcount growth[8] - The company is streamlining and automating processes to drive profitable growth, focusing on scalable and digital solutions to improve customer and carrier experiences[18]