DocuSign(DOCU) - 2022 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Revenue grew 50% year-over-year to $512 million, with billings increasing 47% year-over-year to $595 million [7][21] - International business revenue rose 71% year-over-year, contributing nearly $114 million, which represents 22% of total revenue [8][22] - Non-GAAP gross margin for Q2 was 82%, compared to 78% a year ago, while subscription gross margin was 85%, up from 83% [23] Business Line Data and Key Metrics Changes - Subscription revenue increased 52% year-over-year to $493 million, driven by strong customer demand and early renewals [21][22] - The number of total customers surpassed 1 million, with 65,000 new customers added in the quarter, marking a 41% increase year-over-year [22] - Dollar net retention rate was 124%, exceeding historical ranges for the fifth consecutive quarter [22][23] Market Data and Key Metrics Changes - The international market showed strong growth, particularly in EMEA, LATAM, and APJ regions, with significant increases in transaction volumes and customer engagement [17][80] - The company noted a 175% increase in document processing for one of its largest financial services customers in Australia [18] Company Strategy and Development Direction - The company is focused on customer success, expanding its Agreement Cloud platform, and enhancing its international presence [11][17] - Key themes include improving customer engagement, expanding product capabilities, and enhancing trust and security features [15][16] - The company aims to achieve carbon neutrality by 2022 as part of its environmental impact strategy [19][20] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that while growth rates may not maintain peak pandemic levels, the value proposition remains strong [25][50] - The company anticipates continued strong growth in the second half of the fiscal year, with revenue guidance of $526 million to $532 million for Q3 [26][27] - Management emphasized the importance of investing in growth and scaling operations to meet future demand [24][73] Other Important Information - The company has committed to achieving carbon neutrality by 2022 and has launched an ESG section on its website [19][20] - The company is investing in building sales capacity and enhancing its product development teams to support future growth [73] Q&A Session Summary Question: Can you discuss the long-term monetization of contract data? - Management plans to leverage existing data and analytics tools to help customers improve their business performance, focusing on customer success rather than monetizing data for other purposes [31][36][44] Question: How should investors think about growth moderation post-pandemic? - Management expects growth to moderate from peak levels but still anticipates strong growth due to the subscription-based model [50][76] Question: What is the typical path for customers entering the Agreement Cloud? - Most customers start with eSignature, followed by a transition to Contract Lifecycle Management (CLM) as they digitize their agreements [54][56] Question: How is the company addressing international growth? - The company is seeing strong performance across international markets, particularly in EMEA, and plans to expand its presence in additional countries [80][84] Question: What is the outlook for net retention rates? - Management is optimistic about maintaining net retention rates above historical ranges, driven by customer success and product expansion [96]