Summary of Etsy, Inc. Conference Call Company Overview - Company: Etsy, Inc. (NASDAQ:ETSY) - Event: Evercore ISI 2nd Annual Technology, Media & Telecom Conference 2022 - Date: September 7, 2022 Key Points Industry and Market Position - Etsy has grown to be approximately 2.5 times larger in Gross Merchandise Sales (GMS) compared to pre-COVID levels in 2019, with active buyers increasing from 46 million to 90 million during the pandemic [3][4] - The company has retained a significant portion of its pandemic gains, with 88 million active buyers reported in the most recent quarter, indicating strong customer loyalty despite the reopening of physical retail options [6][7] Performance Metrics - GMS per active buyer has increased slightly year-over-year, demonstrating that returning customers are spending as much or more than before [6] - The company anticipates a mid-single-digit decline in GMS for the third quarter compared to the previous year, influenced by macroeconomic factors such as inflation and geopolitical tensions [7][16] Consumer Behavior and Demand - Despite potential recessionary pressures, Etsy's performance has remained relatively stable, with a focus on discretionary spending [16] - The company emphasizes the unique product experience and customer satisfaction as key drivers for retaining buyers [9][17] Marketing and Brand Awareness - Etsy's brand awareness has significantly improved, with recognition growing internationally, including markets like Turkey where no marketing spend was made [9] - The company plans to enhance its marketing efforts to remind consumers of the diverse products available on Etsy, particularly during seasonal shopping periods [30] Growth Strategy - Etsy is focusing on improving user experience through better search algorithms, personalization, and reliability in delivery [28][32] - The company sees opportunities for growth in international markets, particularly in Germany and France, where penetration rates are significantly lower than in the U.S. [37] Financial Guidance and Margins - Etsy's core business maintains a healthy EBITDA margin of over 30%, with guidance indicating a consolidated margin of about 26% due to dilutive subsidiaries [20][21] - The company prioritizes disciplined investment strategies, focusing on high-return opportunities rather than merely achieving margin targets [22] Challenges and Opportunities - The company acknowledges the challenges posed by increased competition and changing consumer preferences but believes it is well-positioned to capitalize on the shift towards unique, personalized shopping experiences [25][40] - Etsy's capital-light business model allows for flexibility in responding to market conditions without the need for significant inventory investments [19] Conclusion - Etsy is positioned as a strong alternative to traditional e-commerce platforms, focusing on unique products and customer experiences. The company aims to leverage its brand awareness and improve user engagement to drive future growth [40][41]
Etsy, Inc. (ETSY) Evercore ISI 2nd Annual Technology, Media & Telcom Conference 2022 Call Transcript