ING Groep(ING) - 2021 Q4 - Earnings Call Presentation

Full year 2021 results ING posts FY2021 net result of €4,776 mln 4Q2021 net result of €945 mln Steven van Rijswijk, CEO of ING 3 February 2022 Key points ▪ In 2021 our business model proved its strength under challenging conditions, as more Retail customers chose ING as their primary bank and a growing number of businesses turned to ING to support their green transition efforts ▪ Further growth of mobile interactions, with mobile becoming the main channel used by our retail customers ▪ FY2021 income increas ...