ING Groep(ING) - 2019 Q4 - Earnings Call Presentation

Full year 2019 results ING posts 2019 net result of €4,781 mln; 4Q2019 net result of €880 mln Ralph Hamers, CEO ING Amsterdam • 6 February 2020 thinkforward Key points • Our primary customer base, a driver of future value, increased by more than 830,000, to 13.3 mln in 2019 • We recorded net core lending growth of €17.2 bln in 2019, or 2.9%, primarily in Retail Banking which grew by €16.1 bln while growth in Wholesale Banking slowed down to €1.1 bln • Results were supported by disciplined pricing, especiall ...