Financial Data and Key Metrics Changes - Total processing volume (TPV) reached $28 billion, a 60% increase compared to Q3 2020 [10][34] - Net revenue increased by 56% to $132 million from $84 million in Q3 2020 [10][34] - Gross profit rose by 67% year-over-year to $59 million, with gross margin increasing from 42% to 45% [39][40] - GAAP net loss was $46 million, with adjusted EBITDA at negative $4.9 million compared to positive $686,000 in Q3 2020 [43][44] Business Line Data and Key Metrics Changes - Growth was driven by digital banking and buy now pay later (BNPL) customers, with BNPL growing over 300% year-over-year [34][59] - Non-top five customers grew 226% in volume compared to Q3 2020 [38] - Expense management vertical grew 164% year-over-year [60] Market Data and Key Metrics Changes - European transactions processed grew over 340% year-over-year, with the number of European customers doubling since September 30, 2020 [18][65] - The company is enabled in 36 countries worldwide, with significant growth in Australia and Europe [18][65] Company Strategy and Development Direction - Four key strategic pillars for growth: adding new customers, expanding relationships with existing customers, broadening global reach, and expanding the ecosystem [16][45] - Focus on modern card issuing as a critical area for growth, with an estimated global market of $30 trillion [15][21] - Recent partnerships with companies like Bill.com and crypto innovators highlight the strategic direction towards integrating modern card issuing with various payment solutions [13][17] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the sustainability of growth, citing strong year-over-year performance and ongoing demand in the BNPL and digital banking sectors [50][78] - The company plans to continue investing in products, technology, and talent to capitalize on market opportunities [46][78] Other Important Information - Leadership change announced with Vidya Peters becoming Chief Operating Officer, combining marketing, revenue, and program management functions [24][25] - The company aims to enhance customer experience through a unified go-to-market strategy [30][33] Q&A Session Summary Question: Growth of Buy Now Pay Later - Management confirmed BNPL grew over 300% in Q3, with strong customer engagement [54] Question: Growth in Other Sectors - Digital banking and expense management also showed significant growth, with expense management up 164% year-over-year [59] Question: International Strategy and Growth - Management highlighted strong growth in Europe, with a focus on modern card issuing and expanding into new markets [61][65] Question: Competitive Environment - Management emphasized Marqeta's leadership in modern card issuing and the importance of scale and trust in customer relationships [71][75] Question: 2022 Outlook - Management expects a larger revenue base entering 2022 but does not anticipate growth rates as high as in 2021 [78] Question: Opportunities in Traditional Consumer Cards - Management is beginning to expand into the credit card space, focusing on rethinking customer experiences [102][104] Question: Onboarding New Clients - Onboarding time varies significantly based on industry and complexity, but the company emphasizes a strong partnership approach [112][114]
Marqeta(MQ) - 2021 Q3 - Earnings Call Transcript