顺丰控股(002352) - 投资者关系管理制度

Group 1: General Principles of Investor Relations Management - The purpose of investor relations management is to enhance communication between the company and investors, promoting a long-term and stable relationship [1] - Investor relations management is led by the chairman, with the board secretary responsible for its execution [1] Group 2: Requirements for Investor Relations Activities - All investor relations activities must comply with laws and regulations, ensuring fairness, objectivity, and accuracy in information disclosure [2][3] - Companies must not disclose undisclosed significant information or make misleading statements during investor relations activities [3] Group 3: Communication Channels and Methods - The company can utilize various platforms such as its official website, stock exchange websites, and new media for investor communication [5] - Investor relations activities should include meetings, roadshows, and investor surveys to facilitate communication [5] Group 4: Documentation and Record-Keeping - Companies must maintain records of investor relations activities, including participants, content, and any incidents of information leakage [6] - A written record of investor relations activities must be prepared and published the next trading day [6] Group 5: Investor Meetings and Engagement - Investor meetings should be scheduled at convenient times for investors, with opportunities for questions and feedback [7][8] - The company must actively engage with small shareholders to gather their opinions and address their concerns [8] Group 6: Handling Investor Complaints - The company is responsible for addressing investor complaints and must have a mechanism in place for effective resolution [6] - Disputes can be resolved through negotiation, mediation, arbitration, or litigation [6] Group 7: Use of Interactive Platforms - The company should utilize platforms like "Interactive Easy" for timely communication with investors, ensuring responses are based on publicly disclosed information [11][12] - Information published on interactive platforms must be accurate and not conflict with legally disclosed information [12] Group 8: Organizational Structure for Investor Relations - The board secretary is responsible for managing investor relations, ensuring they are well-informed about the company's operations and strategies [13] - Staff involved in investor relations must possess a comprehensive understanding of the company and relevant market regulations [14]