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Creative Realities(CREX) - 2024 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported record third-quarter revenue of $14.4 million, up 25% from $11.6 million a year ago [8] - Gross profit increased to $6.6 million, a 24.5% rise from $5.3 million in 2023 [8] - Adjusted EBITDA reached approximately $2.3 million, reflecting a 53% increase from $1.5 million last year [9] - Annual recurring revenue (ARR) is at an annual run rate of $18.1 million, with a goal of reaching $20 million by year-end [10][15] - The consolidated gross margin was 45.6%, consistent with the previous year [12] Business Line Data and Key Metrics Changes - The IPTV division has been reorganized and expanded, completing its largest deployment in an NHL arena during Q3 2024 [24] - The company completed 51 site installations in Q3 at an average sale price of $26,500 [26] - The BCTV project has crossed 200 total installations, with expectations for further efficiencies in 2025 [25] Market Data and Key Metrics Changes - Demand remains strong across various industry verticals, including digital menu boards, digital drive-throughs, retail media networks, and IPTV solutions [11] - The company is seeing significant opportunities in the QSR and retail sectors, with strong inroads in QSR and regional projects [37][39] Company Strategy and Development Direction - The company is focused on targeting enterprise-grade customers for its products and services, which has led to some delays in order timing [14] - The management is optimistic about future growth, expecting solid results and further details on anticipated 2025 performance to be provided early next year [16] - The company is investigating strategic opportunities for growth while evaluating its capital structure [19] Management's Comments on Operating Environment and Future Outlook - Management noted that decision-making processes for large contracts have become more complex, impacting the timing of deployments [31][45] - Despite potential delays, the company remains confident that 2024 will be a record year for revenue and profitability [15][61] - The company anticipates that the transition to a SaaS-based model for IPTV will enhance growth prospects [69] Other Important Information - The company had cash on hand of approximately $0.9 million as of September 30, 2024, down from $2.9 million at the end of 2023 [20] - Net debt stood at approximately $10.1 million, down from $12.2 million at the start of 2024 [21] - The company completed its NetSuite ERP migration, which is expected to drive improved operating efficiency and profitability in 2025 [23] Q&A Session Summary Question: Discussion on pipeline bottlenecks - Management indicated that delays are primarily in decision-making rather than installation issues, as companies evaluate additional factors like retail media networks [31] Question: Context on the robust pipeline and industry strength - The pipeline is fuller than ever, with 5 to 10 significant projects nearing completion, particularly in QSR and retail sectors [36][37] Question: Profitability and long-term profit model - Management highlighted the operating leverage of the business, suggesting that current profitability levels may be conservative [34] Question: Order delays and their causes - Delays are attributed to larger contract sizes and the involvement of third-party consultants in decision-making processes [45] Question: Growth drivers for the next few years - Management identified QSR, C-Store, IPTV, and retail media networks as major growth drivers moving forward [67][69]