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DocuSign(DOCU) - 2025 Q4 - Earnings Call Transcript
DOCUDocuSign(DOCU)2025-03-14 01:18

Financial Data and Key Metrics Changes - Q4 revenue was 776million,up9776 million, up 9% year-over-year, while fiscal 2025 revenue reached 3 billion, an 8% increase year-over-year [11][37] - Q4 billings were 923million,up11923 million, up 11% year-over-year, and full-year fiscal 2025 billings increased by 7% year-over-year [37] - Non-GAAP operating margins were 29% in Q4 and 30% for fiscal 2025, both significant increases from fiscal 2024 [12][49] - Free cash flow for Q4 was 280 million, a 36% margin, and for fiscal 2025, it was 920million,a31920 million, a 31% margin [51][52] Business Line Data and Key Metrics Changes - The introduction of Intelligent Agreement Management (IAM) has shown strong momentum, with IAM representing a high single-digit percentage of in-quarter deal volume for the direct channel [18][19] - Dollar net retention rate improved to 101% in Q4, up from 100% in Q3 and 98% in Q4 of fiscal 2024 [40] - Customer growth was 10% year-over-year, approaching 1.7 million customers [42] Market Data and Key Metrics Changes - International revenue in Q4 represented 28% of total revenue and grew 12% year-over-year [46] - Digital self-service revenue growth accelerated for the second consecutive quarter, reflecting improvements in self-service capabilities [26] - The number of large customers spending over 300,000 annually increased to 1,131 in Q4, marking the strongest quarter for large customer growth in two years [43] Company Strategy and Development Direction - The company aims to establish itself as the leading agreement platform through three strategic pillars: accelerating product innovation, strengthening omnichannel go-to-market capabilities, and increasing operating efficiency [10][36] - The focus for fiscal 2026 includes increasing value delivered to customers and expanding IAM's adoption across various customer segments [12][29] - The company plans to invest in self-service channels to enhance customer experience and drive growth [30][44] Management's Comments on Operating Environment and Future Outlook - Management noted that there have been no material changes in trends regarding envelope volume, indicating stability in the core e-signature business [87] - The company remains optimistic about the enterprise opportunity for IAM, with early signs of strong customer demand [74][76] - Management expects dollar net retention to be flat in Q1 of 2026 but anticipates moderate improvement throughout the year [40][114] Other Important Information - Non-GAAP gross margin for Q4 was 82.3%, slightly down from the prior year, impacted by ongoing cloud infrastructure migration [48] - The company repurchased 162millionofstockinQ4andatotalof162 million of stock in Q4 and a total of 684 million in fiscal 2025, utilizing approximately 75% of annual free cash flow [55] - GAAP diluted EPS for Q4 was 0.39,comparedto0.39, compared to 0.13 last year, while non-GAAP diluted EPS was 0.86,upfrom0.86, up from 0.76 [57] Q&A Session Summary Question: Early reception of IAM in the enterprise space - Management reported encouraging early signs in both enterprise and international markets, with a strong value proposition for larger companies [74][76] Question: Understanding revenue growth guidance in relation to billings acceleration - Management explained that revenue growth lags behind billings due to the average contract duration, and they expect to see revenue acceleration as IAM ramps up [81][82] Question: Current macro environment impact on activity and expansion deals - Management indicated no material changes in envelope volume trends and noted diversification across sectors helps mitigate risks [88] Question: Preparedness of the sales team for solution sales - Management highlighted successful sales cycles in the SMB segment and ongoing training to prepare for more complex enterprise sales [93][96] Question: Opportunity for IAM at accounts - Management emphasized significant expansion opportunities across various functional areas within enterprises, indicating a strong potential uplift in customer spend [111][112] Question: Net dollar retention expectations - Management clarified that while they expect flat retention in Q1, they foresee gradual improvement throughout the year due to ongoing efforts [114] Question: Changes in the sales team and go-to-market strategy - Management characterized the changes as significant but manageable, with a focus on preparing the sales team for enterprise opportunities [121][122]