European Wax Center(EWCZ) - 2024 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - In Q4 2024, system-wide sales increased by 1.1% to $229.3 million, while same-store sales rose by 0.8% [38] - Total revenue decreased by 4.6% to $49.7 million, impacted by softer retail product sales and the removal of a COVID-related surcharge [39] - Q4 gross margin improved by 190 basis points to 74.3%, primarily due to cost savings [40] - Adjusted EBITDA for Q4 decreased by 1.6% to $19 million, but adjusted EBITDA margin increased by 390 basis points to 38.1% [41] - Full-year adjusted net income increased by 15.2% to $25.6 million, driven by higher operating income and lower state income taxes [46] Business Line Data and Key Metrics Changes - Franchisees opened three net new centers in Q4, resulting in 2.2% net unit growth to 1,067 centers across 45 states for the full year [42] - The company expects 10 to 12 gross new centers to open in fiscal 2025, with an estimated 40 to 60 closures [18][49] Market Data and Key Metrics Changes - System-wide sales for fiscal 2025 are expected to be between $940 million and $960 million, indicating flat year-over-year growth [50] - Same-store sales are projected to be flat to positive 2% [51] Company Strategy and Development Direction - The company aims to develop a robust data-rich marketing engine, enhance service-based infrastructure, and implement a sophisticated development approach for profitable expansion [21][28] - The focus is on improving franchisee support and operational excellence to drive sustainable growth [27][29] - The company is committed to transparent communication and regular updates on progress [34] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the challenges posed by a declining transaction volume and profitability among franchisees due to a tougher macro environment [17] - The company believes it can adapt to these challenges and has identified opportunities to reignite growth [18][20] - Management expects 2025 to be a transitional year, with a focus on solidifying the foundation for sustainable growth [49][58] Other Important Information - The company has appointed new executives, including a new CFO and Chief Commercial Officer, to strengthen its leadership team [30][31] - The company has a solid cash position with $49.7 million in cash and a fully undrawn $40 million revolver [47] Q&A Session Summary Question: Store closure guidance for 2025 and performance in California - Management is comfortable with the range of 40 to 60 closures and believes that thoughtful execution of priorities will lead to growth in 2026 [65][66] - California is experiencing more inflationary pressure, impacting franchisee profitability [71][74] Question: Four-wall economics and tax impact on SG&A - Mature units still have strong unit economics with average unit volumes over $1 million and cash-on-cash returns around 40% [80] - Adjustments to SG&A related to franchise taxes were largely offset by state taxes, resulting in a net impact of around $60,000 [85] Question: Characteristics of successful franchisees and potential for European Wax to buy stores - Successful franchisees are committed to service and detail-oriented, with a strong partnership needed for growth [92][96] - The company is open to acquiring stores in the future but is currently focused on supporting franchisees [99][100] Question: Pipeline of unopened units and consumer behavior - The pipeline remains intact with 10 to 12 new unit openings planned, and management does not see a significant shift in consumer behavior or competitive landscape [114][112] - The company is taking a top-down approach to real estate site selection to ensure successful growth [120]