Business Performance & Outlook - Strong business development activities and pipeline with balance and diversification of portfolio and products[9] - Continued investment in Bread to scale for growth in 2022[9] - Credit sales improvement offset by impact of non-renewal[9] - Business activity continues to gain momentum[9] Financial Performance & Outlook - The company expects year-end receivables to be in line with year-end 2020[10] - Credit sales are expected to be up double-digits in 2021[10] - LoyaltyOne full year revenue growth is expected in 2021[10] - Total revenue is expected to be down low-single-digits in 2021, compared to $4521 million in 2020[10] - Total expenses are expected to be flat, compared to $2861 million in 2020, including accelerated digital investment and an increase in marketing spend[10] - The company expects net loss rate in the low 5% range, compared to 6.6% in 2020[10] Strategic Initiatives - Spin of LoyaltyOne remains on track for 4Q21[9]
Bread Financial (BFH) 2021 Earnings Call Presentation