salesforce(CRM) - 2026 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported Q1 revenue of $9,830,000,000, an increase of 8% year over year [20] - Subscription and support revenue grew by 9% in constant currency [21] - Non-GAAP operating margin for the quarter was 32.3% [22] - Remaining performance obligation (RPO) reached$ 60,900,000,000, up 13% year over year [22] - Current remaining performance obligation (CRPO) grew by 12% year over year in nominal terms [56] - Operating cash flow was $6,500,000,000, a 4% increase year over year [56] - The company raised its fiscal year 2026 revenue guidance by$ 400,000,000 to a range of $41,000,000,000 to$ 41,300,000,000 [57] Business Line Data and Key Metrics Changes - Strong growth was observed in the small and medium market business, achieving double-digit new bookings growth [21] - Data Cloud surpassed 22,000,000,000,000 records, up 175% year over year [28] - AgentForce reached over $100,000,000 in annual operating value (AOV) [27] - Data Cloud and ARR grew more than 120% year over year, contributing over$ 1,000,000,000 to the business [30] Market Data and Key Metrics Changes - The company saw strong new business growth in the UK, France, Canada, and Asia Pacific, particularly South Asia [55] - Comms and Media and Health and Life Sciences industries performed well, while Retail and Consumer Goods and Public Sector showed more measured performance [55] Company Strategy and Development Direction - The acquisition of Informatica for $8,000,000,000 is seen as a transformational step to enhance the company's AI and data capabilities [7][10] - The company aims to achieve accretion on non-GAAP operating margin, non-GAAP EPS, and free cash flow by year two post-acquisition [17] - The focus is on operational excellence and a disciplined approach to mergers and acquisitions [16] Management's Comments on Operating Environment and Future Outlook - Management expressed excitement about the growth opportunities in AI and enterprise software, emphasizing the importance of data transformation for AI success [11][24] - The company is committed to maintaining margin and cash flow frameworks while pursuing growth [64] - Management highlighted the strong momentum in data and AI, with expectations for continued contributions from AgentForce [90] Other Important Information - The company introduced a new consumption-based pricing model called Flex credits [25] - The company plans to add FedRAMP high authorization for AgentForce to cater to the U.S. public sector [26] - The company has seen significant customer success stories, including partnerships with major companies like PepsiCo and Falabella [39][42] Q&A Session Summary Question: When will AgentForce and Data Cloud become bigger drivers for overall growth rates? - Management acknowledged the importance of growth and emphasized a balanced execution approach while focusing on distribution and investment in sales capacity [64][66] Question: Have macro uncertainties affected customer behavior? - Management noted a balanced portfolio and strong momentum in data and AI, which provides confidence in guidance despite headwinds [90] Question: How will the combined portfolio of Tableau, MuleSoft, and Informatica change the game? - Management highlighted the integration of Tableau into the core Salesforce functionality and its role in enhancing the agentic layer and data strategy [95][100]