salesforce(CRM) - 2026 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported Q1 revenue of $9,830,000,000, an increase of 8$60,900,000,000, up 13% year over year [24][61] - Current remaining performance obligation (CRPO) ended at $29,600,000,000, up 12$6,500,000,000, a 4% increase year over year [61] - The company raised its fiscal year 2026 revenue guidance by $400,000,000 to a range of$41,000,000,000 to $41,300,000,000 [62] Business Line Data and Key Metrics Changes - Strong growth was observed in the small and medium market business, achieving double-digit new bookings growth [23][24] - Data Cloud surpassed 22,000,000,000,000 records, up 175$100,000,000 in annual operating value (AOV) [29] - Data Cloud and ARR grew more than 120% year over year, contributing over $1,000,000,000 to the business [32] Market Data and Key Metrics Changes - Strong new business growth was noted in the UK, France, Canada, and Asia Pacific, particularly South Asia [60] - The company experienced strong performance in the Communications and Media and Health and Life Sciences sectors, while Retail and Consumer Goods and Public Sector showed more measured performance [60] Company Strategy and Development Direction - The acquisition of Informatica for$8,000,000,000 is seen as a transformational step to enhance the company's AI and data capabilities [8][20] - The company is focused on maintaining a disciplined approach to acquisitions and capital allocation, emphasizing customer success and strategic fit [17][20] - The integration of AgentForce and Data Cloud is expected to drive significant growth and market differentiation [20][32] Management's Comments on Operating Environment and Future Outlook - Management expressed excitement about the growth opportunities in AI and enterprise software, highlighting the importance of data transformation for businesses [12][26] - The company is committed to maintaining margin and cash flow frameworks while pursuing growth initiatives [70][74] - Management noted that the current economic environment has not significantly impacted customer behavior, maintaining confidence in the pipeline [94][95] Other Important Information - The company introduced a new consumption-based pricing model, Flex credits, to enhance customer experience [27] - The company is focused on operational excellence to maximize shareholder value, with a strong emphasis on efficiency and profitability [54][61] Q&A Session Summary Question: When will AgentForce and Data Cloud become bigger drivers for overall growth rates at Salesforce? - Management acknowledged the importance of growth and emphasized the need for balanced execution while focusing on distribution and investment in sales capacity [68][70] Question: Have macroeconomic uncertainties affected customer behavior? - Management reiterated the strength of their balanced portfolio and strong momentum in data and AI, expressing confidence in their guidance despite headwinds [93][94] Question: How will the combined portfolio of Tableau, MuleSoft, and Informatica change the game for the company? - Management highlighted the integration of Tableau into the core Salesforce functionality and its role in enhancing the agentic layer, which is crucial for customer engagement [99][100]