United Natural Foods(UNFI) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company achieved a sales growth of 7.5%, amounting to approximately $8.1 billion, with adjusted EBITDA growth of 21% to $157 million, marking the highest adjusted EBITDA margin rate in two years [19][24][8] - Free cash flow for the quarter was $190 million, significantly higher than the previous year's $70 million, contributing to a year-to-date free cash flow of approximately $150 million [24][26] - Net leverage was reduced to 3.3 turns, down 1.3 turns from the previous year, with expectations to reach 2.5 turns by the end of fiscal 2026, a year earlier than previously planned [25][24] Business Line Data and Key Metrics Changes - Wholesale natural products sales increased by 12%, while wholesale conventional products grew by nearly 3%, with unit volumes up about 4% [19][20] - Retail business sales were slightly up, with same-store sales increasing by 1.5% [20] Market Data and Key Metrics Changes - Inflation remained stable at approximately 1.5%, contributing to the sales increase alongside a favorable product mix that added 200 basis points to growth [20][24] - The company noted strong performance in the natural organic and specialty segments, with natural products growing at 12% compared to 3% for conventional products [81][82] Company Strategy and Development Direction - The company is focused on optimizing its network and reducing annual capital spending while enhancing operational efficiency through lean management practices [12][13] - A strategic decision was made to exit the unprofitable relationship with Key Food, allowing for better optimization of the Northeast distribution network [12][38] - The company aims to create win-win relationships with suppliers and customers, driving profitable growth while managing a dynamic macroeconomic environment [11][12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving long-term sustainable value for stakeholders despite current operational disruptions due to a cyber incident [16][27] - The company is committed to transparency and customer service during the ongoing recovery from the IT systems security incident [6][32] - Future financial objectives will be updated after the fiscal 2026 budgeting process, with a focus on maintaining operational efficiency and customer value creation [15][16] Other Important Information - The company is implementing workarounds to continue servicing customers during the IT incident, with a focus on restoring systems safely and efficiently [6][32] - The company has made a voluntary $100 million prepayment on its term loan, saving approximately $1 million in quarterly interest expenses [26] Q&A Session Summary Question: Clarification on guidance for non-GAAP elements - Management reiterated that guidance remains unchanged due to the focus on restoring systems and customer service [31][35] Question: Insights on the Key Foods relationship - Management explained the decision to exit the Key Foods agreement was based on operational challenges and mutual agreement to optimize results for both parties [36][38] Question: Current shipping capabilities post-cyber incident - Management confirmed limited shipping is occurring, with ongoing efforts to restore full capabilities [42][44] Question: Customer response to the cyber incident - Management noted constructive and collaborative conversations with customers, focusing on meeting their needs during the crisis [57][58] Question: Impact of the cyber incident on Lean Six Sigma rollout - Management indicated that while there may be temporary disruptions, the underlying momentum for Lean initiatives remains strong [65][66] Question: Long-term outlook for the conventional segment - Management emphasized a disciplined approach to contract analysis and the importance of driving throughput for profitable growth [72][75] Question: Consumer behavior and shopping trends - Management observed strong performance in natural and organic categories, with ongoing support for retailers navigating macroeconomic challenges [78][81]