nCino (NCNO) 2025 Conference Transcript

Summary of nCino Conference Call Company Overview - Company: nCino - Industry: Banking Software Solutions Key Points and Arguments Leadership and Background - The CEO of nCino has over 30 years of experience in the software industry, transitioning through various technological shifts, including mainframe to client-server, enterprise to big data, and now to cloud and AI in banking [4][5]. Commercial Business Performance - nCino's organic commercial Annual Contract Value (ACV) grew approximately 10% in fiscal year 2025 despite normalization in the business [6][7]. - The company aims to deepen its penetration in the commercial sector, currently at 30% within its existing installed base, with a focus on enhancing efficiency through AI [8][10]. Banking Advisor Functionality - The banking advisor functionality has gained significant traction, with 16 new skills launched, aimed at automating manual tasks and improving efficiency in commercial workflows [15][16]. - Early data suggests a potential ACV uplift of 20% to 25% from the banking advisor, although the CEO refrains from committing to specific figures at this stage [17][18]. Consumer Business Growth - The consumer lending segment is growing, with 20 new deals signed in Q4, including a significant deal with a $200 billion asset bank [20][22]. - The consumer business is currently about 15% to 20% the size of the commercial business, with similar growth rates expected to accelerate [21][23]. Mortgage Business Strategy - nCino's acquisition of SimpleNexus aims to enhance its position in the mortgage market by providing a consistent digital front-end experience across all banking solutions [26][28]. - The mortgage business has shown resilience, growing every year despite challenging market conditions, with a focus on transitioning to a new pricing model [30][32]. International Expansion - nCino operates in North America, EMEA, Australia, New Zealand, and Japan, with plans to expand aggressively in the European market [35][36]. - The international subscription business is growing in the high teens, but year-over-year growth in EMEA has been disappointing, prompting leadership changes to drive improvement [39][41]. Pricing Model Transition - Currently, 15% of revenue is on a new pricing model, primarily in the mortgage segment, with expectations for gradual conversion over the next few years [43][44]. - The new model is designed to align value and growth with customers, allowing for annual adjustments based on asset growth [46][47]. Implementation and Efficiency - nCino is focused on reducing implementation timelines from months to weeks through pre-configured solutions and leveraging AI [54][55]. - The company aims to deploy all solutions in under 200 consulting hours, enhancing speed to market and decision-making for clients [54][57]. Future Growth Initiatives - nCino is optimistic about growth opportunities across various segments, including commercial, consumer, and mortgage, with a focus on AI integration and international expansion [61][62]. - The company has increased its sales capacity by 14% and believes its customer base is healthier than in previous years, setting the stage for reacceleration of growth [66][67]. Additional Important Insights - The CEO emphasizes the importance of speed and efficiency in banking operations, suggesting that banks will need to adapt quickly to remain competitive in the evolving landscape [49][67]. - The transition to AI banking is seen as a significant opportunity for nCino, positioning the company as a leader in this emerging category [67].