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ExlService (EXLS) - 2025 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported revenue of $514 million for Q2 2025, representing a 15% year-over-year increase [5] - Adjusted EPS grew by 20% to $0.49 per share [6] - Revenue for the first half of 2025 was $1.015 billion, up 14.9% year-over-year on a constant currency basis [26] - Adjusted operating margin for Q2 was 19.6%, down 20 basis points year-over-year [25] Business Line Data and Key Metrics Changes - The insurance segment grew 8.6% year-over-year, generating $172.2 million in revenue [22] - Healthcare and life sciences segment reported revenue of $129.5 million, representing a 22% year-over-year growth [22] - Banking, capital markets, and diversified industries segment revenue was $121.1 million, up 15.8% year-over-year [23] - International growth markets segment revenue reached $91.7 million, a 15% year-over-year increase [24] Market Data and Key Metrics Changes - Data and AI-led revenue increased by 17% year-over-year, constituting 54% of total revenue [9] - The international growth market segment accounted for 18% of total revenue in Q2 [8] Company Strategy and Development Direction - The company focuses on embedding AI into workflows, aiming for long-term growth in data and AI services [10][12] - The business model emphasizes high-value, domain-specific workflows, avoiding low-value work vulnerable to AI disruption [10] - Continued investment in next-generation data and AI capabilities is planned to enhance client value [13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining double-digit growth, supported by a strong sales pipeline [20] - The company anticipates revenue for 2025 to be in the range of $2.05 billion to $2.07 billion, reflecting a year-over-year growth of 12% to 13% [28] - Management noted that over 75% of revenue is recurring, providing stability and visibility [20] Other Important Information - The company launched new proprietary large language models for various applications, enhancing its service offerings [14][15] - A strategic partnership with Genesys was announced to improve customer engagement across multiple sectors [18] Q&A Session Summary Question: Growth in insurance and healthcare sectors - Management indicated stable growth in insurance and strong growth in healthcare, driven by data and AI solutions [34][35] Question: Impact of AI adoption on revenue and margins - Management highlighted a 94% success rate in implementing AI solutions, with expectations of margin expansion as the commercial model shifts [37][39] Question: Protection of intellectual property - Management emphasized proprietary datasets and a growing number of patents as key factors in protecting intellectual property [42][43] Question: Dynamics of employee costs and hiring - Management noted that increased employee costs are due to hiring highly skilled talent for data and AI initiatives [90][91] Question: Competitive environment and client relationships - Management observed a shift towards long-term partnerships with strategic providers, emphasizing the company's domain knowledge as a competitive advantage [66][68]