Twilio(TWLO) - 2025 Q2 - Earnings Call Presentation

Q2 2025 Financial Performance - Total revenue reached $1,228 million, with a year-over-year growth of 13%[9] - Non-GAAP gross profit amounted to $623 million, resulting in a non-GAAP gross margin of 50.7%[9] - Non-GAAP income from operations was $221 million[9] - Free cash flow stood at $263 million[9] - The dollar-based net expansion rate was 108%[9] - Active customer accounts exceeded 349,000[9] Communications Segment - Communications revenue was $1,153 million, showing a year-over-year growth of 14%[12] - Communications non-GAAP gross profit was $567 million, with a non-GAAP gross margin of 49.2%[12] - Communications non-GAAP income from operations reached $281 million, resulting in a non-GAAP operating margin of 24.3%[12] - Communications dollar-based net expansion rate was 109%[12] - Communications active customer accounts exceeded 342,000[12] Segment Performance - Segment revenue was $75 million, with 0% year-over-year growth[15] - Segment non-GAAP gross profit was $56 million, resulting in a non-GAAP gross margin of 74.3%[15] - Segment non-GAAP income from operations was $6 million, with a non-GAAP operating margin of 8.0%[15] - Segment dollar-based net expansion rate was 95%[15] - Segment active customer accounts exceeded 7,000[15] Q3 2025 Guidance - Total reported revenue is projected to be between $1.245 billion and $1.255 billion, representing a 10% to 11% year-over-year increase[22] - Organic revenue growth is expected to be between 8% and 9% year-over-year[22] - Non-GAAP income from operations is projected to be between $205 million and $215 million[22] - Non-GAAP diluted earnings per share are expected to be between $1.01 and $1.06[22] Full Year 2025 Guidance - Total reported revenue growth is projected to be between 10% and 11% year-over-year[23] - Organic revenue growth is expected to be between 9% and 10%, an increase from the previous guidance of 7.5% to 8.5%[23] - Non-GAAP income from operations is projected to be between $850 million and $875 million[23] - Free cash flow is expected to be between $875 million and $900 million, an increase from the previous guidance of $850 million to $875 million[23]