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TTEC (TTEC) - 2025 Q2 - Earnings Call Presentation

Company Overview - TTEC is a major player in CX technology and services, serving around 700 clients[10] - The company operates in approximately 22 countries and supports around 50 languages, with about 50,000 total employees[14] - More than 50% of TTEC's employees work from home[14] Financial Performance - TTEC's last twelve months (LTM) Q2 2025 revenue is approximately $2.14 billion[11] - TTEC Digital's LTM Q2 2025 revenue is $452 million with an adjusted EBITDA margin of 15.2%[12] - TTEC Engage's LTM Q2 2025 revenue is $1.692 billion with an adjusted EBITDA margin of 8.3%[12] - The company's adjusted EBITDA for LTM Q2 2025 is $209 million, representing 9.8% of revenue[29,32] - Capital expenditures (net of financing) for LTM Q2 2025 are $30 million, which is 1.4% of revenue[29] Market and Guidance - TTEC operates within a large total addressable market (TAM) of approximately $640 billion, comprising CX technology and services ($115 billion) and CX delivery spend (~$525 billion)[17] - Full year 2025 guidance (midpoint) projects GAAP revenue of $2.089 billion and non-GAAP adjusted EBITDA of $225 million, representing 10.8% of revenue[31]