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Affirm(AFRM) - 2025 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported exceptionally strong results, setting new records in most metrics for the fourth quarter, which is unusual for this period [6] - The growth is accelerating, with significant improvements in key performance indicators [6] Business Line Data and Key Metrics Changes - The demand for the company's services is reflected in the acceleration of Gross Merchandise Volume (GMV), which reached new records [12][13] - The 0% APR offerings have attracted a substantial number of first-time users, with 50% of new users taking advantage of this promotion [17] Market Data and Key Metrics Changes - The company is experiencing strong momentum in the U.S. and Canada, with positive consumer performance noted [11][12] - The company is in the process of testing its services in the UK, indicating potential for international expansion [69] Company Strategy and Development Direction - The company is focused on enhancing its card offerings and plans to introduce new features to make the card more compelling [43][44] - The strategy includes leveraging 0% APR products to drive consumer engagement and merchant participation, with expectations that nearly all merchants will eventually adopt these offerings [88][90] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to manage credit performance despite potential macroeconomic shifts, emphasizing that credit remains a top priority [28][31] - The company is closely monitoring the impact of student loan repayments on consumer behavior and is prepared to adjust underwriting practices as necessary [26][27] Other Important Information - The company has seen a significant increase in the number of merchants funding 0% APR offerings, doubling year over year [88] - The integration with payment service providers (PSPs) is viewed as a critical growth area, particularly for offline transactions [104] Q&A Session Summary Question: How has the operating environment changed since the last report? - Management noted improvements in consumer performance and optimism regarding future growth, particularly in the U.S. and Canada [10][11] Question: What are the repeat rates for first-time users attracted by 0% APR? - First-time users do repeat their usage, and many convert to interest-bearing loans over time, indicating strong customer retention [19][20] Question: How does the company view the current funding environment? - The company is mindful of the health of capital markets and partners with long-term investors, ensuring disciplined lending practices [36][37] Question: What is the strategy for the Affirm card? - The card is growing well, and the company is focused on making it more compelling with new features and increased merchant adoption [43][44] Question: How is the company approaching international expansion? - The company is testing its services in the UK and plans to expand into other European markets, leveraging existing technology and partnerships [69][73]