USANA Health Sciences(USNA) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported a decline in sales and brand partner productivity leading up to the global convention in August, but recent activity has shown improvement [4][6] - An increase in inventories was noted, attributed to new product introductions and investments in inventory locations for tariff mitigation [8] - The company expects to incur a one-time charge of $4.7 million in the fourth quarter due to a global cost reduction process [12] Business Line Data and Key Metrics Changes - Hiya Health experienced a 26% year-to-date sales growth despite challenges in the third quarter, with significant progress in integration initiatives [9] - RiseBar reported record third quarter net sales, with year-to-date net sales increasing by 169% [10][11] - The company is investing additional resources in Hiya Health and RiseBar to capitalize on current momentum and drive long-term growth [11] Market Data and Key Metrics Changes - The Americas and Europe regions performed relatively better than other regions, partly due to the maturity of these markets and the impact of the RiseBar performance [21] - The direct selling business has struggled over the past few years, but recent changes in compensation plans are expected to improve engagement and sales [31] Company Strategy and Development Direction - The company is focused on a comprehensive commercial strategy that includes an enhanced compensation plan, product innovation, and improved tools for brand partners [4][5] - Diversification remains a key strategy, with ongoing investments in Hiya Health and RiseBar, as well as potential M&A opportunities [35][36] - The company aims to create lasting value across its portfolio while adapting to a competitive landscape [12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term growth potential of the direct selling business and the diversification strategy [12] - The company is optimistic about the future, particularly with the growth of Hiya Health in the children's health market and RiseBar in the healthy foods market [12] - Management acknowledged the challenges in the direct selling industry but believes recent changes will position the company for future success [31] Other Important Information - The company has initiated a global cost reduction process, including a right-sizing of the workforce, to prioritize strategic initiatives and improve efficiency [11][12] - Management highlighted the importance of simplicity and early success in the new compensation plan to attract younger demographics [5][6] Q&A Session Summary Question: Can you walk us through the trajectory of your business trends from July through October? - Management noted promising trends from the new compensation plan launched in July, with increased engagement and excitement observed in September and early October [17][19] Question: Can you discuss the incentives planned for the fourth quarter? - The company plans to provide strategic incentives for brand partners in the fourth quarter, which may carry over into early 2026 [22] Question: What are the reasons for the decline in active customer count for Hiya Health? - Management expressed confidence in Hiya Health's growth despite recent slowdowns, attributing challenges to changes in marketing algorithms [23] Question: How should we think about the level of annualized operating cost savings from the right-sizing process? - Management indicated that it is early in the process and will provide more details on cost savings in February [24] Question: Are you seeing any slowdown in consumer purchases related to VMS or wellness? - The company acknowledged struggles in the direct selling business but believes recent offerings will help improve performance [31] Question: Is there an opportunity to acquire more DTC businesses? - Management confirmed that diversification and potential M&A opportunities are part of the future strategy [35]