The Real Brokerage(REAX) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Revenue in Q3 2025 grew 53% to $569 million compared to $372.5 million in Q3 2024 [6][16] - Gross profit increased 40% to $45 million, with gross margin at 7.9% compared to 8.6% in the prior year [6][16] - Net loss was approximately breakeven at negative $0.3 million, with adjusted EBITDA positive at $20.4 million, a 54% improvement from last year [6][19] - Operating expenses totaled $45 million, up 31% from $34.6 million last year, reflecting strong cost discipline [6][18] Business Line Data and Key Metrics Changes - Brokerage revenue grew 53% to $565 million, driven by agent growth and higher productivity, with over 30,100 agents, up 39% year over year [6][16] - One Real Title generated $1.3 million in revenue, while One Real Mortgage revenue was up 47% year over year to $1.8 million [8][9] - Real Wallet achieved an annualized revenue run rate of over $1.2 million, with total deposits exceeding $20 million [10][64] Market Data and Key Metrics Changes - Closed transactions increased nearly 50% year over year, totaling over 53,500 transactions worth over $21 billion [6][16] - Median sale price was $390,000, a 2% year-over-year increase [20] Company Strategy and Development Direction - The company aims to evolve into a holistic financial ecosystem for agents, focusing on long-term value delivery [5] - Plans to roll out a consumer-facing product to enhance client experience and increase attachment of higher-margin ancillary services [4] - The strategy includes leveraging AI and automation to improve operational efficiency and agent support [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in continued organic growth and the ability to attract agents based on the value proposition [22] - The company anticipates a decline in Q4 revenue compared to Q3, consistent with industry seasonality, but expects to maintain strong operational discipline [21] - Management highlighted the importance of execution and service quality in maintaining low agent churn rates [26] Other Important Information - The company ended the quarter with nearly $56 million in unrestricted cash and short-term investments, with no debt [20] - The annual Rise agent conference is expected to showcase new initiatives aimed at enhancing agent capabilities [15] Q&A Session Summary Question: What factors drove the reduction in agent churn from Q2 to Q3? - Management noted that the platform's increasing value and improved service quality contributed to lower churn rates, with a focus on execution and service delivery [26][27] Question: How has the transition to state-based joint ventures impacted title services? - Management indicated that attach rates improved from 2.4%-3% to 3.7%, with new joint ventures achieving around 35% attach rates [31][32] Question: Are there opportunities to attract agents from firms undergoing M&A? - Management stated that while they are gaining market share, they are not relying on M&A-related churn to fuel growth, focusing instead on organic growth [34] Question: What is the current adoption rate of LEO Copilot among agents? - All support interactions are conducted through LEO Copilot, indicating 100% usage among agents needing support [39] Question: How does the company plan to expand profit margins in the future? - Management expects margin expansion through a combination of gross margin improvement and operational expense leverage, aiming for a few hundred basis points of improvement over the next few years [66]