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LifeMD(LFMD) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Consolidated revenue grew 13% year-over-year to $60.2 million, with telehealth revenue increasing 18% to $47.3 million [18][19] - Adjusted EBITDA increased 30% compared to the prior year, totaling $5.1 million for the third quarter [19][21] - Gross margin for the third quarter was 88%, a decline of 290 basis points year-over-year due to revenue mix [18][19] Business Line Data and Key Metrics Changes - The RexMD business added approximately 10,000 net new subscribers, rebounding from previous lows [4][17] - Weight management remains over 50% of the company's total revenue mix, although there was a slight sequential decline in subscriber base [24][25] - Demand for personalized ED medications represented 25% of all new ED prescriptions on the RexMD platform [10] Market Data and Key Metrics Changes - LifeMD is positioned to be a leading virtual destination for high-quality care, with over 130 million Americans eligible for treatment [9] - The company expects to offer oral GLP-1 medications, which could significantly broaden access and reshape the market landscape [9][56] Company Strategy and Development Direction - Strategic priorities for 2026 include accelerating growth in weight management, scaling women's and behavioral health businesses, and launching a unified LifeMD platform [6][15] - The company aims to leverage collaborations with Novo Nordisk and Eli Lilly to enhance its competitive advantage in the GLP-1 space [7][8] - LifeMD plans to invest in growth for women's health and behavioral health offerings, which are expected to become significant revenue streams [12][14] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about 2026, anticipating significant growth driven by better pricing for branded therapies and increased insurance coverage [28][34] - The competitive landscape in the weight management category has intensified, but LifeMD remains focused on high-quality offerings [7][56] - The anticipated approval of the Wegovy pill is expected to be a major catalyst for business growth [9][56] Other Important Information - The company divested its majority interest in WorkSimpli, strengthening its balance sheet and allowing it to focus on its core healthcare platform [5][17] - LifeMD has secured regulatory approval for its non-sterile 503A compounding pharmacy, which will enhance its ability to produce personalized medications [5][11] Q&A Session Summary Question: Can you talk about the mix of telehealth product revenue, especially in weight loss? - Weight management still constitutes more than 50% of total revenue, with a slight sequential decline in subscriber base [24][25] Question: What portion of your revenue is insurance-covered versus cash-pay? - Management is not prepared to provide an exact percentage but noted that a significant portion of patients do not continue due to lack of insurance coverage [34][37] Question: How much of the growth in RexMD is driven by men's HRT versus ED? - About 8,000 of the 10,000 new members came from the sexual health business, primarily ED [61] Question: What drove the decline in telehealth gross margin? - The decline was attributed to a shift towards branded products, which do not carry the same fulfillment fees as personalized compounds [62][63] Question: What impact do you expect from the new consumer-facing app and website? - The new app is expected to significantly enhance cross-selling ability and improve customer retention [75][76] Question: What is the anticipated timeline for reaching 50-state coverage for the 503A pharmacy? - The company expects to be licensed in 35 states within 60-90 days and aims for full coverage shortly thereafter [80][81]