DocuSign(US:DOCU)2025-12-04 23:00Financial Data and Key Metrics Changes - Revenue for Q3 was $818 million, an increase of 8% year-over-year, while billings reached $829 million, up 10% year-over-year [5][15] - Non-GAAP operating margin was 31%, and free cash flow grew 25% year-over-year to $263 million, representing a 32% margin [5][22] - Non-GAAP diluted EPS for Q3 was $1.01, up from $0.90 last year, while GAAP diluted EPS was $0.40 compared to $0.30 last year [23] Business Line Data and Key Metrics Changes - The Intelligent Agreement Management (IAM) platform saw significant growth, with over 25,000 paying customers by the end of Q3, up from over 10,000 in April [6][20] - Dollar net retention improved to 102%, up from 100% in the prior year, indicating strong customer engagement and usage [20] - The e-signature business also performed well, with utilization rates at multi-year highs and consistent positive growth in envelopes sent [7][40] Market Data and Key Metrics Changes - International revenue reached approximately 30% of total revenue for the first time, growing 14% year-over-year [8][21] - Total customers grew 9% year-over-year, ending the quarter at nearly 1.8 million, with significant growth in customers spending over $300,000 annually [21] - The company hosted momentum events in Sydney, Singapore, and Tokyo, reflecting growing interest in IAM [8] Company Strategy and Development Direction - The company remains focused on delivering sustainable, profitable double-digit growth, with a commitment to operational efficiency and product innovation [5][14] - IAM is positioned as a key growth driver, with plans to enhance its integration with existing business systems and expand its ecosystem of third-party integrations [10][12] - The company is transitioning to reporting Annual Recurring Revenue (ARR) and will no longer report billings starting in fiscal 2027, aiming for better transparency in growth metrics [17][18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the business, with strong demand for IAM and e-signature solutions [15][20] - The company anticipates continued growth in ARR driven by expansion opportunities and improved retention rates [30][50] - Management acknowledged the importance of maintaining operational efficiency while navigating macroeconomic conditions [22][58] Other Important Information - The company achieved FedRAMP moderate and GovRAMP authorization for IAM, enhancing its credibility in security and compliance [13] - The company plans to continue opportunistic share repurchases, having repurchased $215 million in shares during Q3, the largest quarterly buyback in its history [23][54] Q&A Session Summary Question: Transition to ARR and its impact on growth - Management indicated that while ARR is not yet disclosed, the trajectory of billings growth serves as a good proxy for business performance moving forward [30] Question: Early renewal cohorts and expansion opportunities - Management noted that early renewal cohorts are showing strong retention rates, with larger companies likely to expand their IAM deployments upon renewal [32][34] Question: Future monetization opportunities with Navigator - Navigator is seen as a foundational capability for IAM, with various use cases expected to emerge as the platform matures [35][36] Question: Billings growth and subscription revenue guidance - Management explained that the guidance for Q4 reflects a deceleration from Q3 due to prior year comparisons and early renewal impacts [38] Question: Macro environment impact on envelope volumes - Management reported consistent growth in envelope volumes and utilization rates, indicating strong customer engagement across verticals [40][58]