Financial Data and Key Metrics Changes - The company reported an adjusted EPS of $1.81 and an adjusted ROTCE of 7.7% for Q4 2025, with full-year adjusted net income surpassing $16 billion, reflecting an 180 basis points improvement to 8.8% ROTCE [4][20] - Total revenues increased by 2%, with adjusted revenues up 8%, driven by growth in banking, services, US Personal Banking (USPB), and Wealth [19][20] - Expenses rose by 6% to $13.8 billion, influenced by higher compensation, tax charges, and technology expenses [19][22] Business Line Data and Key Metrics Changes - Services revenues increased by 15%, with net income of $2.2 billion and an ROTCE of 36.1% for Q4 [27][28] - Markets revenues were down 1%, with fixed income and equities both experiencing slight declines, but overall, the Markets business saw an 11% revenue increase for the full year [30][31] - Banking revenues surged by 78%, driven by corporate lending and investment banking, with M&A fees up 84% [31][32] - Wealth management revenues grew by 7%, with net new investment asset flows of $7.2 billion in Q4 [32][34] Market Data and Key Metrics Changes - The company reported a 24% increase in assets under custody and administration, reflecting strong client engagement and onboarding of new clients [5][28] - Cross-border transaction value increased by 14%, indicating robust activity in the services sector [28] - The corporate exposure remains primarily investment-grade, with low corporate non-accrual loans and net credit losses [25] Company Strategy and Development Direction - The company is focused on a multi-year transformation journey, emphasizing operational efficiency, technology investments, and enhancing client experience through AI [4][12] - The strategy includes maintaining a disciplined approach to expenses while investing in growth areas, aiming for a ROTCE target of 10%-11% [15][39] - The company is actively working to close the gap with best-in-class peers in investment banking and capital markets through talent acquisition and product innovation [76] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the global economic outlook, citing strong capital investment and a healthy consumer environment as drivers for growth [12][14] - The company is well-positioned to navigate challenges, with a focus on leveraging its balance sheet and expertise across nearly 100 countries [14] - Management highlighted the importance of continued investment in the franchise to sustain growth and improve returns [39][76] Other Important Information - The company repurchased over $13 billion in common shares during the year, with a CET1 ratio of 13.2%, significantly above regulatory requirements [10][26] - The company is nearing the end of its international divestitures, with significant progress in its transformation efforts [11][39] Q&A Session Summary Question: Insights on Markets performance and ROTCE - The fourth quarter had tough year-over-year comparisons, but the full year saw strong performance in Markets, particularly in spread products and equities [50][52] Question: Efficiency ratio target clarification - The efficiency ratio target was adjusted to around 60% to allow for continued investments in the business while maintaining expense discipline [54][55] Question: Transformation progress and remaining work - Over 80% of transformation efforts are at or near target state, with remaining work focused on compliance, risk, controls, and data [58][60] Question: Addressing the gap with peers in investment banking - The company is investing in technology and talent to close the gap with best-in-class peers, particularly in investment banking and capital markets [72][76] Question: NII outlook and drivers - The NII outlook for 2026 is expected to grow by 5%-6%, driven by loan and deposit volume growth [89][90]
Citi(C) - 2025 Q4 - Earnings Call Transcript