Financial Data and Key Metrics - Revenue for the September quarter was 22.3 billion, up 16% year-over-year, with growth accelerating sequentially from the June quarter [38] - iPhone revenue was 7.6 billion, down 34% year-over-year, driven by challenging market conditions and difficult comparisons to the previous year [19] - iPad revenue was 9.3 billion, down 3% year-over-year, with a September quarter record in Europe [20] - Company gross margin set a September quarter record at 45.2%, up 70 basis points sequentially, driven by leverage and favorable mix [18] Business Line Performance - iPhone revenue reached a September quarter record, driven by strong performance in emerging markets, including an all-time record in India [7][39] - Services revenue achieved all-time records across App Store, advertising, AppleCare, iCloud, payment services, and video, with a September quarter record in Apple Music [12][38] - Mac revenue declined due to challenging market conditions and difficult comparisons to the previous year's supply disruptions [19] - iPad revenue declined, but the product continues to attract new customers, with over half of iPad buyers being new to the product [40] - Wearables, Home, and Accessories revenue saw strong performance in Europe and emerging markets, with Apple Watch customer satisfaction at 97% in the U.S. [20] Market Performance - The company set a September quarter revenue record in India and achieved strong performance in several emerging markets, including Latin America, the Middle East, and South Asia [7][39] - In Greater China, iPhone revenue set a September quarter record, but overall revenue declined by 2%, with foreign exchange impacting results by nearly 6 percentage points [76] - The Americas set a September quarter revenue record, with strong performance across emerging markets [37] Strategic Direction and Industry Competition - The company continues to innovate, with the introduction of the M3 family of chips for Mac and the upcoming launch of Apple Vision Pro, which has received positive feedback from developers [8][9][86] - Apple is focused on expanding its ecosystem, with over 1 billion paid subscriptions across its services platform, nearly double the number from three years ago [41] - The company is committed to environmental sustainability, with plans to make every product carbon neutral by the end of the decade and over 300 suppliers committed to using 100% clean energy for Apple production by 2030 [15] Management Commentary on Operating Environment and Future Outlook - The company navigated an uneven macroeconomic environment, including foreign exchange headwinds, by investing in the future and managing for the long-term [28] - Management expects Mac year-over-year performance to significantly accelerate from the September quarter, while iPad and Wearables, Home, and Accessories revenue growth is expected to decelerate due to different product launch timing [23] - For the December quarter, the company expects iPhone revenue to grow year-over-year, with gross margin guidance between 45% and 46% [70][71] Other Important Information - The company returned nearly 3.8 billion in dividends and 0.24 per share, payable on November 16, 2023 [45] Q&A Session Summary Question: iPhone Storage Demand vs iCloud - The company noted a shift towards higher storage iPhone models, particularly with the iPhone Pro Max starting at 256GB, but no significant changes beyond that [47][48] Question: Mac Market Conditions and M3 MacBook Pro Timing - The company anticipates significant acceleration in Mac performance for Q1, with the M3 lineup expected to drive growth [49][50] Question: Demand Environment in China - iPhone set a September quarter record in mainland China, but overall revenue in Greater China declined by 2%, with foreign exchange being a significant factor [54][76] Question: Gross Margin and Component Pricing - The company expects strong gross margins in Q1, driven by improved costs and favorable product mix, partially offset by foreign exchange headwinds [56][57] Question: Capital Intensity and R&D Investment - The company plans to continue investing in innovation, including AI, machine learning, and new products like Vision Pro, with R&D expenditure remaining competitive [80][140] Question: Vision Pro Launch and Developer Feedback - The Vision Pro launch will be different from previous products, with a focus on in-store demos and customer education, and developers have shown significant excitement for the product [85][86][111] Question: Services Growth Acceleration - Services growth was broad-based, with all-time revenue records across multiple categories, including App Store, advertising, and AppleCare [108][109] Question: Supply Chain Diversification - The company's supply chain is global, with investments in advanced manufacturing in the U.S. and other regions, and continuous optimization of the supply chain [129] Question: iPhone 15 Pro and Pro Max Supply Constraints - The company expects to reach supply-demand balance for iPhone 15 Pro and Pro Max by the end of the quarter, with December quarter revenue guidance accounting for supply constraints [96][97] Question: U.S. Market and Carrier Promotions - It is too early to call the iPhone cycle in the U.S., with constraints on the Pro and Pro Max models impacting upgrade rates [100][101] Question: Gross Margin Drivers in December Quarter - The main drivers of gross margin guidance for the December quarter are improved costs and product mix, with services gross margins having a less significant impact due to the heavy product business during the holiday season [102][103] Question: Customer Lifetime Value Metrics - The company tracks metrics such as installed base growth, daily engagement in the ecosystem, and the transition of customers from free to paid services to measure and increase customer lifetime value [136][158] Question: India Growth Opportunity - The company sees significant growth potential in India, with low market share in a large market and strong double-digit revenue growth, despite lower ASPs compared to other regions [150]
Apple(AAPL) - 2023 Q4 - Earnings Call Transcript