Financial Data and Key Metrics - Q2 total revenue increased 11% YoY to $688 million, with subscription revenue also growing 11% YoY to $669 million [13][54] - Q2 billings rose 10% YoY to $711 million, driven by higher on-time renewals [28] - Q2 non-GAAP operating income reached $170 million, up 51% YoY, with a non-GAAP operating margin of 25%, up 700 basis points from 18% last year [34] - Q2 non-GAAP EPS was $0.72, an improvement of $0.28 from $0.44 last year [35] - Q2 operating cash flow was $211 million, representing a 31% margin and a 75% increase YoY [35] - Free cash flow for Q2 was $184 million, up 74% YoY, representing a 27% margin [36] - The company ended Q2 with $1.5 billion in cash, cash equivalents, and investments [36] Business Line Data and Key Metrics - The company added approximately 37,000 new customers during Q2, bringing the total customer base to 1.44 million, a 12% YoY increase [29] - Direct customers grew by 18% YoY to 226,000, while customers with an annualized contract value exceeding $300,000 increased by 6% YoY to 1,047 [29] - Over 50% of direct customers have adopted five or more features, an increase of nearly 10 points YoY [32] - Dollar net retention (DNR) was 102% for Q2, with expectations of downward pressure in Q3 due to macro pressures [32] Market Data and Key Metrics - International revenue grew 17% YoY to $180 million, representing 26% of total revenue [43] - The company sees significant growth opportunities in international markets, particularly in Germany and Japan, where localized products like CLM have been launched [5][6] - The company opened a new office in Munich, Germany, and launched ID Verification for the EU market, strengthening its position in the region [6] Company Strategy and Industry Competition - The company is focused on AI-driven product innovation, particularly in the agreement analytics and ID verification categories, leveraging Generative AI to enhance its offerings [1] - DocuSign is expanding its product portfolio, including the launch of a wallet feature for ID Verification and advanced reporting capabilities, aiming to reduce friction and improve security [6][63] - The company is investing in international expansion, with a focus on Europe and Asia, and is leveraging its omnichannel approach, including direct sales, digital channels, and partnerships [25][85] - DocuSign is positioning itself as a leader in the agreement workflow category, with a focus on intelligent agreement management and automation [65][83] Management Commentary on Operating Environment and Future Outlook - Management highlighted the impact of macro pressures on expansion rates but remains optimistic about long-term growth opportunities, particularly in international markets [5][6] - The company is cautious about the uncertain macro environment but is focused on executing its product roadmap and driving operational efficiency [54][131] - Management emphasized the importance of product innovation and customer adoption of new features to drive future growth and expansion [46][47] Other Important Information - The company repurchased 583,000 shares for approximately $30 million during Q2 and increased its share repurchase program to $500 million [37][38] - DocuSign expects Q3 revenue to be between $687 million and $691 million, representing 6% to 7% YoY growth, and fiscal 2024 revenue to be between $2.725 billion and $2.737 billion, representing 8% to 9% YoY growth [39][40] - The company expects Q3 billings to be between $668 million and $678 million, representing 1% to 3% YoY growth, and fiscal 2024 billings to be between $2.804 billion and $2.824 billion, representing 5% to 6% YoY growth [40] Q&A Session Summary Question: International Growth Opportunities [4] - Management sees significant potential in international markets, with the TAM outside North America being huge, and expects international revenue to grow as a percentage of total revenue over time [5] - The company is making strategic investments in international markets, including opening a new office in Munich and launching localized products like CLM in Japan [6] Question: Billings Growth and Macro Environment [7] - Management noted that billings growth has stabilized in the low double-digits, with on-time renewals driving outperformance, but expects continued pressure from macro headwinds in the back half of the year [28][32] Question: Impact of Macro on Demand [9] - Management stated that the macro environment has not significantly impacted top-of-funnel demand, with expansion rates being the primary driver of growth [9][10] Question: AI Product Monetization [18] - Management highlighted the potential for AI-driven products like ID Verification and agreement summarization to drive incremental monetization and upsell opportunities [18] Question: Go-to-Market Execution [24] - Management emphasized the importance of direct sales and product-led growth, with a focus on improving customer adoption of features and expanding the partner channel [25] Question: Net Dollar Retention (DNR) [26] - Management expects DNR to trend downward in Q3 due to macro pressures but is focused on product innovation to drive long-term growth and improve retention rates [26][32] Question: Stock-Based Compensation [120] - Stock-based compensation increased YoY due to new leadership hires, with stock-based comp as a percentage of revenue at 22% in Q2 [125] Question: Future Growth and Product Roadmap [98] - Management is focused on delivering a product roadmap that includes AI-driven features like orchestration and enterprise search, which are expected to drive future growth and expansion [98][99]
DocuSign(DOCU) - 2024 Q2 - Earnings Call Transcript