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Coursera,(COUR) - 2023 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - For Q3 2023, total revenue was $165.5 million, representing a 21% increase year-over-year, driven by double-digit growth across all segments, particularly in the consumer segment [56][90] - Gross profit was $84.9 million with a gross margin of 51%, down 14 percentage points from the prior year [35] - Free cash flow increased to $15.6 million from $1.3 million a year ago, with unrestricted cash and equivalents totaling approximately $721 million and no debt [36] Business Line Data and Key Metrics Changes - Consumer revenue reached $99 million, up 27% year-over-year, supported by strong demand for entry-level professional certificates [87] - Enterprise revenue was $54.9 million, a 14% increase from the previous year, with a net retention rate of 99% [88] - Degrees segment revenue grew to $11.7 million, up 13% year-over-year, with student enrollments increasing by 15% [89] Market Data and Key Metrics Changes - The global learner base expanded by 6.5 million new registered learners, totaling 136 million by the end of September, with double-digit growth across all regions [24] - The number of Paid Enterprise Customers increased to over 1,300, reflecting a 21% year-over-year growth [46] Company Strategy and Development Direction - The company is focused on digital transformation, skills development, and the transformation of higher education, emphasizing the need for collaboration between academic institutions, employers, and government [7][16][17] - The strategy includes sourcing and launching new degree programs tailored for working adults, enhancing localized learner experiences, and leveraging AI for content translation [30][47][49] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the demand for education driven by rapid changes in technology and the labor market, particularly due to generative AI [14][15] - The company anticipates mid-single-digit growth in the Degrees segment for Q4 and expects to be EBITDA positive for the full year 2024 [63][66] Other Important Information - The company has made significant progress in its share repurchase program, buying back approximately 300,000 shares at an average price of $12.67 per share [86] - The company is actively pursuing credit recommendations for its professional certificates, enhancing their value and recognition [50][51] Q&A Session Summary Question: Thoughts on Consumer revenue growth resiliency - Management noted strong performance in the Consumer segment, with no anticipated slowdown despite potential job market fluctuations [98][100] Question: Feedback on course translation quality - Management reported positive feedback on translation quality, with ongoing improvements and a human-in-the-loop process for quality assurance [101][128] Question: Infrastructure to support growth - Management highlighted a remote-first culture that allows for a diverse talent pool, ensuring the company can meet growth demands [116][140] Question: Net retention rate in Enterprise segment - Management acknowledged a slight improvement in net retention rates but emphasized the need for further growth [120] Question: Professional certificates partner engagement - Management indicated increasing interest from industry partners in creating branded professional certificates, facilitated by advancements in generative AI [124][125]