Financial Performance - Total Revenues decreased by 36.8% year-over-year to $4421856 thousand for the three months ended June 30, 2023[103] - Adjusted Gross Profit decreased by 35.9% year-over-year to $400532 thousand for NAST[111] - Net income per share (diluted) is $0.81, while adjusted net income per share (diluted) is $0.90, excluding $14.1 million of restructuring charges[18] - Truckload Adjusted Gross Profit per shipment decreased 41.5% due to declining profit per shipment[21] - Global Forwarding Adjusted Gross Profit decreased 44.8% year-over-year[31] Operational Metrics - Truckload volume was down 6.5% year-over-year[21] - The company achieved a 12% year-to-date improvement in shipments per person per day, with a goal of 15% year-over-year improvement by Q4[18, 88] - Air Adjusted Gross Profit decreased due to a 39.5% decrease in Adjusted Gross Profit per metric ton shipped and a 2.0% decline in metric tons shipped[42] Strategic Initiatives - The company is focused on streamlining processes by removing waste and manual touches[18] - The company aims to provide a compelling offering that makes C H Robinson essential to customers' supply chains[17] - The company is exploring the potential benefits of generative AI in conjunction with existing machine learning and AI utilization[17]
C.H. Robinson(CHRW) - 2023 Q2 - Earnings Call Presentation