MAXIMUS(MMS) - 2024 Q1 - Earnings Call Presentation

− WASO: 62.0 million – 62.2 million Established entitlement programs are resilient and Strong balance sheet, giving us capacity to make strategic investments • Robust cash flows, healthy assets, and an appropriate amount of debt Chief Digital and Information Officer (CDIO) Advancements in Artificial Intelligence • Offers agents solutions to questions as they are raised by the consumer, reducing need to search for information while carrying out the call • Will reduce wait times, improve first call resolution ...