United Natural Foods(UNFI) - 2023 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Fourth quarter net sales grew by 2% to over $7.4 billion, driven by inflation and new business wins, despite a decline in unit volume [37] - Adjusted EBITDA for the fourth quarter totaled $93 million, down from $213 million in the previous year, primarily due to lower procurement gain opportunities and higher shrink levels [39][42] - GAAP EPS for Q4 was a loss of $1.15, while adjusted EPS was a loss of $0.25 compared to $1.27 income in the previous year [42] Business Line Data and Key Metrics Changes - Adjusted EBITDA in the retail segment decreased to $4 million, impacted by margin investments and higher costs associated with new stores [41] - Sales from the three primary wholesale channels grew nearly 3%, with supernatural growing over 9% [37] Market Data and Key Metrics Changes - Retail sales declined by 2% compared to the previous year's fourth quarter, primarily due to lower unit volumes [38] - The company experienced pressure in the Minneapolis-Saint Paul market due to tightening consumer demand and increased competition [38] Company Strategy and Development Direction - The company is focused on a multi-year transformation plan to modernize technology and improve operational efficiency, aiming to restore profitability and enhance shareholder value [9][10] - A refreshment of the Board was announced, adding members with deep industry experience to guide the transformation [10] - The company aims to leverage its competitive advantages through a unified technology and operational platform [20][29] Management's Comments on Operating Environment and Future Outlook - Management acknowledged ongoing challenges in the food industry but expressed confidence in the company's long-term growth opportunities [9][33] - Fiscal 2024 is viewed as a pivotal year for transformation, with expectations for improved efficiency and profitability [50] Other Important Information - The company plans to invest approximately $400 million in fiscal 2024, primarily in transformation initiatives [49] - The net debt to adjusted EBITDA leverage ratio finished fiscal 2023 at 3.0 times, reflecting efforts to reduce debt [43] Q&A Session Summary Question: What are you seeing from your independent grocer base? - Management noted that independent grocers are performing slightly better than the market average, with programs in place to support their success [55] Question: What has changed in your expectations for profitability? - Management indicated that external factors and the addition of performance incentives for executives contributed to a lower profitability outlook [54] Question: Can you discuss procurement gains in a normal environment? - Management confirmed that procurement gains were significantly higher pre-COVID, with expectations for a decline in fiscal 2024 [59][60] Question: How do you plan to strengthen the balance sheet? - Management emphasized the importance of the Board's refreshment in driving transformation and maximizing shareholder returns [62] Question: Can you provide an update on cost savings and contract reviews? - Management stated that significant progress has been made in reviewing contracts, with ongoing efforts to optimize agreements [70] Question: What is the outlook for retail profitability? - Management acknowledged challenges in the retail segment due to competitive pressures and increased costs, but remains optimistic about the brand's strength [92]