topstar(SZ:300607)2022-12-04 10:30Group 1: Company Overview - The company operates in five major industries: 3C, automotive, medical, optoelectronics, and new energy, with eight key processes including welding, spraying, assembly, injection molding, testing, hardware, stamping, and factory operations [2][3] - The organizational structure is based on a "triangular model" that integrates industry engineers, process engineers, and sales personnel across five major business regions: South China, Central China, East China, North China, and overseas [3][4] Group 2: Research and Development - Significant R&D investments are allocated to multi-joint robots, automation projects, and injection molding auxiliary machines, with a focus on front-end development [4][5] - The company employs a three-tier engineering structure: application engineers, product engineers, and foundational engineers, with over 25% of the total workforce in engineering roles [6][7] Group 3: Sales and Customer Engagement - The sales strategy involves a systematic approach where sales personnel identify potential clients, followed by industry engineers assessing client needs, and process engineers optimizing solutions [5][6] - The company emphasizes customer service as a core value, aiming to build trust and long-term relationships with clients, which reduces customer acquisition costs [6][7] Group 4: Talent Management - The company prioritizes talent development over immediate performance, with a focus on nurturing a collaborative culture and providing diverse management approaches tailored to different departments [7][8] - Employee turnover is managed by ensuring stability among core executives and internal management, with a strong emphasis on retaining talent through shared ownership and long-term incentives [8][9] Group 5: Future Growth and Strategy - The company anticipates that as product sales reach critical mass, costs related to procurement, manufacturing, and labor will decrease, leading to improved profit margins [8][9] - Future business strategies will not be rigidly divided by departments but will instead leverage the interconnectedness of the five industries, eight processes, and five regions to create a cohesive smart manufacturing ecosystem [9]