Core Viewpoint - The bank's results appear strong, trading at an attractive earnings multiple of less than 7x, but there is significant accumulation of long-only investments, focusing on operational evaluations rather than market-driven dynamics [1] Group 1: Investment Strategy - The investment approach emphasizes understanding long-term earnings power and competitive dynamics of companies, favoring a buy-and-hold perspective [1] - Most recommendations will be holds, reflecting a cautious stance in a bullish market, with only a small fraction of companies deemed suitable for buying at any time [1] Group 2: Market Dynamics - The articles aim to provide critical information for future investors, fostering skepticism in a market that may be overly optimistic [1]

PART I [Key Information](index=6&type=section&id=ITEM%203.%20KEY%20INFORMATION) This section details significant risks to the company's business, financial condition, and operating results, covering macroeconomic, industry, and share-related factors - The company's operations are significantly influenced by Brazil's political and economic conditions, including government influence, high inflation, and changes in the **SELIC base interest rate**[31](index=31&type=chunk) - Key risks to the business include potential increases in past-due loans, counterparty risk, regulatory changes regarding reserve requirements, and intense competition from traditional banks and fintechs[32](index=32&type=chunk) - The company faces risks related to cybersecurity, socio-environmental impacts from client projects, climate change, and potential damage to its reputation[34](index=34&type=chunk) - Shareholders and ADS holders are exposed to risks including limited voting rights for preferred shares, volatility in the Brazilian securities market, and potential difficulties in receiving dividends[34](index=34&type=chunk) [Information on the Company](index=36&type=section&id=ITEM%204.%20INFORMATION%20ON%20THE%20COMPANY) This section provides a comprehensive overview of Banco Bradesco, covering its history, strategic initiatives, business segments, and regulatory framework [History and Development of the Company](index=36&type=section&id=4.A.%20History%20and%20Development%20of%20the%20Company) - Founded in **1943**, Banco Bradesco S.A. has grown to become a major financial institution offering a wide range of banking and financial products in Brazil and internationally[211](index=211&type=chunk)[213](index=213&type=chunk) - The company has recently engaged in several strategic acquisitions and partnerships to enhance its digital presence, investment management capabilities, and healthcare services, including acquiring **100% of Banco Digio**[214](index=214&type=chunk)[219](index=219&type=chunk)[222](index=222&type=chunk) - A strategic partnership was formed with John Deere Brasil, acquiring a **50% stake** in Banco John Deere S.A. to strengthen its position in the agribusiness and construction financing sectors[225](index=225&type=chunk) - In **2024**, the company completed the merger of its asset management subsidiary, Bradesco Asset Management (BRAM), into Banco Bradesco S.A. to optimize its organizational structure[223](index=223&type=chunk) [Business Overview](index=39&type=section&id=4.B.%20Business%20Overview) - In **2024**, Bradesco initiated a strategic transformation plan to streamline its operating model, creating specialized Business Units (Wholesale, Wealth, Retail, Digital, Credit, Treasury) to enhance agility and customer-centricity[230](index=230&type=chunk) - The company's sustainability strategy focuses on sustainable business, climate change, and financial citizenship, aligning with the UN's Sustainable Development Goals, and has committed to decarbonize its loan and investment portfolios by **2050** as part of the **Net-Zero Banking Alliance**[243](index=243&type=chunk)[246](index=246&type=chunk) - Bradesco's risk management framework is based on a **Three Lines Model** (Business/Support, Oversight, and Internal Audit) to identify, measure, mitigate, and monitor various risks including credit, market, liquidity, and operational risks[271](index=271&type=chunk) Gross Revenues by Segment (R$ in thousands) | | 2024 | 2023 | 2022 | | :--- | :--- | :--- | :--- | | **Banking** | | | | | Interest and similar income from loans and advances | 101,599,850 | 101,912,948 | 100,297,936 | | Fee and commission income and income from banking fees | 36,213,830 | 34,269,254 | 33,802,362 | | **Insurance, Pension Plans and Capitalization Bonds** | | | | | Insurance Income | 121,003,371 | 106,546,307 | 95,343,634 | | Fee and commission income and income from banking fees | 1,923,437 | 1,164,685 | 1,701,005 | [Organizational Structure](index=133&type=section&id=4.C.%20Organizational%20Structure) - Banco Bradesco S.A. is a publicly-held company controlled by Cidade de Deus Participações, which is in turn owned by the Aguiar Family, Fundação Bradesco, and another holding company, Nova Cidade de Deus Participações S.A[797](index=797&type=chunk) [Property, Plant and Equipment](index=134&type=section&id=4.D.%20Property,%20Plant%20and%20Equipment) - As of **December 31, 2024**, the company owned **786 properties** and leased **4,087 properties** in Brazil, in addition to **11 properties** abroad, for its operational needs[801](index=801&type=chunk) [Operating and Financial Review and Prospects](index=134&type=section&id=ITEM%205.%20OPERATING%20AND%20FINANCIAL%20REVIEW%20AND%20PROSPECTS) This section analyzes the company's financial performance, liquidity, and capital resources, detailing the impact of economic conditions and key financial metrics [Operating Results](index=134&type=section&id=5.A.%20Operating%20Results) Brazilian Economic Indicators | Indicator | 2024 | 2023 | 2022 | | :--- | :--- | :--- | :--- | | Inflation (IPCA) | 4.8% | 4.6% | 5.8% | | Real Appreciation/(Depreciation) vs. USD | (27.9)% | 7.2% | 6.5% | | Period-end Exchange Rate (R$/US$) | 6.1923 | 4.8413 | 5.2177 | | Change in real GDP | 3.6% | 3.2% | 3.0% | | Average base interest rates | 10.0% | 13.0% | 12.4% | - Net income increased by **21.0%** to **R$17,542 million** in **2024** from **R$14,503 million** in **2023**[843](index=843&type=chunk) - Net interest income rose by **22.5%** in **2024** to **R$67.5 billion**, primarily due to lower interest expenses on time deposits and other funding sources, reflecting the decrease in the **SELIC rate**[815](index=815&type=chunk)[828](index=828&type=chunk) - Expenses for expected loss on loans and advances decreased by **11.7%** in **2024**, driven by an improved portfolio profile and more efficient collection processes[835](index=835&type=chunk) - Gross profit from insurance and pension plans grew by **70.8%** in **2024**, due to a **15.6%** increase in insurance and pension income[834](index=834&type=chunk) [Liquidity and Capital Resources](index=149&type=section&id=5.B.%20Liquidity%20and%20Capital%20Resources) - As of **December 31, 2024**, the Liquidity Coverage Ratio (LCR) was **141.1%** and the Net Stable Funding Ratio (NSFR) was **121.2%**, both in compliance with **Basel III** requirements[879](index=879&type=chunk) Capital Ratios (Basel III) | Ratio | 2024 | 2023 | 2022 | | :--- | :--- | :--- | :--- | | Tier I capital | 12.4% | 13.2% | 12.4% | | Common equity | 10.5% | 11.7% | 11.0% | | Total Ratio | 14.8% | 15.8% | 14.8% | - The company's Basel ratio was **14.8%** as of **December 31, 2024**, exceeding the **11.5%** minimum required by the Central Bank of Brazil[921](index=921&type=chunk) Capital Expenditures (R$ in thousands) | Category | 2024 | 2023 | 2022 | | :--- | :--- | :--- | :--- | | Infrastructure | 799,913 | 1,071,481 | 752,394 | | Information Technology | 5,452,546 | 5,223,193 | 5,992,979 | | **Total** | **6,252,459** | **6,294,674** | **6,745,373** | [Directors, Senior Management and Employees](index=164&type=section&id=ITEM%206.%20DIRECTORS,%20SENIOR%20MANAGEMENT%20AND%20EMPLOYEES) This section outlines the composition and practices of the company's governance bodies, including compensation, and provides information on its workforce [Board of Directors and Board of Executive Officers](index=164&type=section&id=6.A.%20Board%20of%20Directors%20and%20Board%20of%20Executive%20Officers) - The Board of Directors is composed of **eleven members**, including **four independent members**, and the Board of Executive Officers consists of **21 members**[954](index=954&type=chunk)[956](index=956&type=chunk) - Mr. Luiz Carlos Trabuco Cappi serves as the **Chairman of the Board of Directors**, and Mr. Marcelo de Araújo Noronha serves as the **Chief Executive Officer**[957](index=957&type=chunk)[1007](index=1007&type=chunk) [Compensation](index=182&type=section&id=6.B.%20Compensation) - In **2024**, the total compensation for Directors, the Statutory Board of Executive Officers, and subsidiaries was **R$611.9 million**, with an additional **R$547.8 million** contributed to pension plans on their behalf[1099](index=1099&type=chunk)[1100](index=1100&type=chunk) - The compensation policy requires that **50%** of net variable compensation be used to acquire company-related shares, which are restricted and paid in **three annual installments**, aligning with CMN Resolution No. 3,921/10[1099](index=1099&type=chunk) [Board Practices](index=183&type=section&id=6.C.%20Board%20Practices) - The company has a permanently operating Fiscal Council with **five effective members**, **two** of whom are elected by minority shareholders, to provide independent oversight[1104](index=1104&type=chunk)[1105](index=1105&type=chunk) - The Board of Directors is supported by **seven advisory committees**, including statutory Audit and Compensation committees, and non-statutory committees for Integrity, Risks, Sustainability, Succession, and Strategy[1106](index=1106&type=chunk) [Employees](index=186&type=section&id=6.D.%20Employees) Employee Headcount | As of December 31, | 2024 | 2023 | 2022 | | :--- | :--- | :--- | :--- | | Total number of employees | 84,022 | 86,222 | 88,381 | - As of year-end **2024**, the workforce was composed of **50% women**, **29% Black people**, and **5% people with disabilities**[1130](index=1130&type=chunk) - In **2024**, the company invested over **R$141 million** in employee education through its corporate university, UniBrad, which recorded over **1.5 million participants** in its programs[1139](index=1139&type=chunk) [Major Shareholders and Related Party Transactions](index=189&type=section&id=ITEM%207.%20MAJOR%20SHAREHOLDERS%20AND%20RELATED%20PARTY%20TRANSACTIONS) This section details the company's ownership structure, identifying major shareholders and their holdings, and summarizes transactions with related parties [Major Shareholders](index=189&type=section&id=7.A.%20Major%20Shareholders) Major Shareholders' Holdings as of December 31, 2024 | Shareholder | Common Shares % | Total Shares % | | :--- | :--- | :--- | | Cidade de Deus Participações | 46.08% | 23.09% | | Fundação Bradesco | 17.23% | 8.63% | | NCF Participações | 8.52% | 5.39% | - Fundação Bradesco, a non-profit institution focused on education, is a key shareholder, holding **31.63%** of the total capital directly and indirectly as of **December 31, 2024**[1156](index=1156&type=chunk) [Related Party Transactions](index=192&type=section&id=7.B.%20Related%20Party%20Transactions) - All transactions with related parties are conducted under conditions and at rates consistent with those for third-party transactions[1168](index=1168&type=chunk) [Financial Information](index=192&type=section&id=ITEM%208.%20FINANCIAL%20INFORMATION) This section addresses legal proceedings and the company's dividend distribution policy, detailing provisions for losses and monthly distribution practices [Legal Proceedings](index=193&type=section&id=8.A.20%20Legal%20proceedings) - As of **December 31, 2024**, the company had provisioned a total of **R$17,900 million** for legal proceedings with a probable risk of loss[1174](index=1174&type=chunk) Provisions for Probable Losses by Type (as of Dec 31, 2024) | Type of Claim | Provision Allocation | | :--- | :--- | | Civil matters | 43.7% | | Tax and social security | 41.7% | | Labor claims | 14.6% | - Contingent liabilities with a possible risk of loss, which are not provisioned, totaled **R$46,933 million** for tax matters and **R$11,570 million** for civil claims as of **December 31, 2024**[1174](index=1174&type=chunk) - The criminal proceeding related to Operation Zealots against two former executive officers was definitively extinguished, with their acquittal certified as final and unappealable on **January 31, 2025**[1172](index=1172&type=chunk) [Policy on Dividend Distributions](index=194&type=section&id=8.A.30%20Policy%20on%20dividend%20distributions) - The company has a policy of making **monthly dividend distributions**, primarily in the form of interest on shareholders' equity, which is tax-deductible for the company[1176](index=1176&type=chunk)[1177](index=1177&type=chunk) - The mandatory minimum dividend distribution is at least **30%** of the annual adjusted net income, in accordance with the company's bylaws[1211](index=1211&type=chunk) [The Offer and Listing](index=195&type=section&id=ITEM%209.%20THE%20OFFER%20AND%20LISTING) This section details the trading of the company's securities on the NYSE and B3, highlighting its adherence to B3's 'Level 1' corporate governance standards [Offer and Listing Details](index=195&type=section&id=9.A.%20Offer%20and%20Listing%20Details) - The company's American Depositary Shares (ADSs) are traded on the **New York Stock Exchange (NYSE)** under the symbols **'BBD'** for preferred shares and **'BBDO'** for common shares[1183](index=1183&type=chunk) [Markets](index=196&type=section&id=9.C.%20Markets) - The company's shares are traded on the **B3 stock exchange** in Brazil, and as of **December 31, 2024**, Bradesco accounted for **2.9%** of the total market capitalization of all companies listed on the B3[1191](index=1191&type=chunk)[1193](index=1193&type=chunk) - Bradesco adheres to B3's **'Level 1'** corporate governance segment, which requires enhanced transparency, disclosure, and a minimum free float of **20%**[1200](index=1200&type=chunk)[1203](index=1203&type=chunk) [Additional Information](index=199&type=section&id=ITEM%2010.%20ADDITIONAL%20INFORMATION) This section provides detailed information on the company's corporate structure, shareholder rights, dividend policies, exchange controls, and Brazilian and U.S. tax considerations [Memorandum and Articles of Association](index=199&type=section&id=10.B.%20Memorandum%20and%20Articles%20of%20Association) - The company is required to distribute a minimum of **30%** of its recurring net income as annual dividends, with preferred shareholders entitled to dividends **10.0%** higher than those paid to common shareholders[1211](index=1211&type=chunk)[1213](index=1213&type=chunk) - In the event of a change in control, the acquirer must offer non-controlling common shareholders **100%** of the price per share paid to the controlling shareholders, and preferred shareholders must be offered **80%** of that price[1227](index=1227&type=chunk) [Exchange Controls](index=208&type=section&id=10.D.%20Exchange%20controls) - The Central Bank of Brazil has the authority to impose temporary restrictions on the remittance of foreign capital abroad, including dividends and capital repatriation, in cases of significant imbalance in Brazil's balance of payments[1264](index=1264&type=chunk) [Taxation](index=210&type=section&id=10.E.%20Taxation) - Dividends paid from profits generated since **January 1, 1996**, are not subject to Brazilian withholding income tax for non-resident holders[1277](index=1277&type=chunk) - Interest on Shareholders' Equity (JCP) is subject to a **15%** withholding income tax for non-resident holders, or **25%** if the recipient is domiciled in a tax haven[1300](index=1300&type=chunk) - Gains from the sale of shares on a Brazilian stock exchange are generally exempt from income tax for qualified non-resident investors not domiciled in a tax haven, while gains from sales outside the stock exchange are subject to progressive rates from **15.0% to 22.5%**[1291](index=1291&type=chunk)[1293](index=1293&type=chunk) [Quantitative and Qualitative Disclosures About Market Risk](index=219&type=section&id=ITEM%2011.%20QUANTITATIVE%20AND%20QUALITATIVE%20DISCLOSURES%20ABOUT%20MARKET%20RISK) This section details the company's market risk exposure, primarily from interest rate and foreign exchange fluctuations, outlining risk evaluation methodologies and quantitative data Sensitivity Analysis on Trading and Banking Portfolios (as of Dec 31, 2024) | Risk Factor | Scenario 2 (25% shock) | Scenario 3 (50% shock) | | :--- | :--- | :--- | | Interest rate in Reais | (R$ 4,085,285 thousand) | (R$ 7,975,990 thousand) | | Price indexes | (R$ 2,209,541 thousand) | (R$ 3,908,207 thousand) | | Foreign currency | (R$ 133,384 thousand) | (R$ 266,768 thousand) | | Equities | (R$ 801,129 thousand) | (R$ 1,602,258 thousand) | | **Total not correlated** | **(R$ 7,221,066 thousand)** | **(R$ 13,738,128 thousand)** | Value at Risk (VaR) of Trading Portfolio in 2024 (1-day horizon, net of tax) | Metric | Value (R$ in thousands) | | :--- | :--- | | Average VaR | 21,332 (Q1), 19,534 (Q2), 20,758 (Q3), 18,745 (Q4) | | Minimum VaR | 7,866 | | Maximum VaR | 44,197 | PART II [Controls and Procedures](index=224&type=section&id=ITEM%2015.%20CONTROLS%20AND%20PROCEDURES) This section confirms the effectiveness of the company's disclosure controls and internal control over financial reporting as of December 31, 2024, with no material changes noted - Management, including the CEO and CFO, evaluated the company's disclosure controls and procedures and concluded they were effective as of **December 31, 2024**[1370](index=1370&type=chunk)[1371](index=1371&type=chunk) - Management assessed the internal controls over financial reporting based on the **COSO framework (2013)** and concluded they were effective as of **December 31, 2024**[1375](index=1375&type=chunk) - The effectiveness of the internal control over financial reporting was audited by the independent registered public accounting firm, **KPMG Auditores Independentes Ltda**[1377](index=1377&type=chunk) - No material changes were made to the internal control over financial reporting during the year ended **December 31, 2024**[1379](index=1379&type=chunk) [Other Information](index=225&type=section&id=ITEM%2016.%20%5BRESERVED%5D) This section covers various governance and compliance topics, including audit fees, share repurchases, corporate governance practices, and cybersecurity policies [Principal Accountant Fees and Services](index=226&type=section&id=16.C.%20Principal%20Accountant%20Fees%20and%20Services) Fees Paid to KPMG Auditores Independentes Ltda. (R$ in thousands) | Fee Type | 2024 | 2023 | | :--- | :--- | :--- | | Audit fees | 69,548 | 63,298 | | Audit-related fees | 802 | 725 | | Other fees | 3,479 | 1,761 | | **Total fees** | **73,829** | **65,784** | [Purchases of Equity Securities by the Issuer and Affiliated Purchasers](index=227&type=section&id=16.E.%20Purchases%20of%20Equity%20Securities%20by%20the%20Issuer%20and%20Affiliated%20Purchasers) - The company has a share buyback program effective from **November 7, 2023**, to **November 7, 2025**, authorizing the acquisition of up to **53.4 million common shares** and **53.2 million preferred shares**[1388](index=1388&type=chunk) - During **2024**, the company repurchased **23.8 million common shares** and **21.3 million preferred shares** under its buyback program[1389](index=1389&type=chunk) [Corporate Governance](index=228&type=section&id=16.G.%20Corporate%20Governance) - As a foreign private issuer, Bradesco complies with a limited set of **NYSE corporate governance rules** but discloses significant differences from U.S. domestic issuer standards, particularly regarding board independence and committee composition[1392](index=1392&type=chunk) [Cybersecurity](index=231&type=section&id=16.K.%20Cybersecurity) - The company maintains a robust cybersecurity framework focused on protection, resilience, threat identification, and incident response, managed at the highest strategic levels[1401](index=1401&type=chunk)[1402](index=1402&type=chunk) - Cybersecurity governance is managed by the Corporate Security Department and the IT Infrastructure Department (DITI), following a **three-lines model** to ensure integrated and independent risk control[1411](index=1411&type=chunk)[1432](index=1432&type=chunk) - The company employs multiple layers of security, including **Web Application and API Protection (WAAP)**, **DDoS prevention**, **intrusion detection systems**, and continuous monitoring through **Security Operational Centers (SOCs)**[1404](index=1404&type=chunk)[1405](index=1405&type=chunk) PART III [Financial Statements](index=240&type=section&id=ITEM%2018.%20FINANCIAL%20STATEMENTS) This section contains the complete set of audited consolidated financial statements for Banco Bradesco S.A. and its subsidiaries for the three-year period ended December 31, 2024, prepared under IFRS Consolidated Statement of Financial Position Highlights (R$ thousands) | | Dec 31, 2024 | Dec 31, 2023 | | :--- | :--- | :--- | | **Total Assets** | **2,069,484,362** | **1,927,523,249** | | Loans and advances to customers, net | 672,382,105 | 579,501,819 | | **Total Liabilities** | **1,900,541,870** | **1,760,509,125** | | Deposits from customers | 644,338,463 | 621,934,680 | | **Total Equity** | **168,942,492** | **167,014,124** | Consolidated Statement of Income Highlights (R$ thousands) | | 2024 | 2023 | 2022 | | :--- | :--- | :--- | :--- | | Net interest income | 67,454,564 | 55,082,419 | 69,811,272 | | Expected loss on loans and advances | (26,636,777) | (30,176,989) | (26,346,068) | | Income before income taxes | 16,900,514 | 10,208,351 | 24,621,610 | | **Net income** | **17,542,153** | **14,502,765** | **21,456,770** | - The independent auditor, **KPMG**, issued an **unqualified opinion** on the consolidated financial statements and on the effectiveness of internal control over financial reporting as of **December 31, 2024**[2127](index=2127&type=chunk) - Critical Audit Matters identified by the auditor include the assessment of the allowance for expected credit losses, the measurement of provisions for tax and civil contingent liabilities, the recoverability of deferred tax assets, and the measurement of certain insurance contract liabilities[2134](index=2134&type=chunk)

Liquidity and Risk Management - Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) are key metrics for liquidity risk management, ensuring sufficient liquid instruments for net cash outflows in stress scenarios and structural funding for long-term assets [203]. - The company has established limits for liquidity metrics, which can be strategic or operational, triggering different governance levels based on their usage percentage [203]. - The operational risk management process includes identifying, evaluating, and monitoring operational risks, as well as assessing risks associated with new products and services [205]. - Compliance risk management includes advising on compliance matters, training programs, and monitoring adherence to ethical conduct codes and regulations [220]. - Cybersecurity risk management framework ensures governance compatible with the company's size and risk profile, focusing on confidentiality, availability, and integrity of critical IT assets [223]. - The company conducts ongoing socio-environmental assessments of suppliers to mitigate risks in the supply chain, evaluating compliance with environmental and labor standards [215]. - The Risk Control Commission (CCR) oversees the monitoring of cybersecurity risks and advises the Executive Risk Management Committee on methodologies and controls [230]. - The corporate crisis management process includes prevention, preparation, response, and recovery steps, with four levels of impact defined [232]. - Model risk assessment involves qualitative analysis and independent evaluation, categorizing models into five risk levels from Minimum Risk to Very High Risk [236]. - Internal controls are managed proactively, with risk maps reviewed monthly and high residual risks reported to relevant committees [239]. Climate and Socio-Environmental Management - The socio-environmental risk management process incorporates a questionnaire addressing environmental, social, and governance aspects, ensuring compliance with Central Bank of Brazil's resolutions [208]. - The company has been a signatory to the Equator Principles since 2004, categorizing projects into High, Medium, or Low Risk based on their socio-environmental impacts [209]. - Climate risk management is aligned with Central Bank of Brazil's resolutions, focusing on identifying and monitoring climate risks in the credit approval process [217]. - The company has committed to climate goals by joining the NZBA and subscribing to the PRI, participating in initiatives to develop climate risk management methodologies [218]. Cybersecurity and Fraud Prevention - Continuous investment in cybersecurity includes critical server processes, technology tools, and security testing labs to combat threats [241]. - The company has a dedicated fraud prevention area that monitors transactions 24/7 to mitigate financial and reputational risks [250]. - The company employs statistical methodologies and predictive models to develop prevention strategies against document and transactional fraud [250]. - Cybersecurity incidents are classified according to severity factors, considering financial, regulatory, and reputational impacts [227]. - The company employs a cybersecurity risk measurement methodology based on internal and external information sources, including ISO/IEC 27005:2018 and NIST Cybersecurity Framework [226]. - The company has a Security Operations Center (SOC) that monitors the environment 24/7 and develops prevention measures based on intelligence information [253]. Financial Performance and Growth - In 2022, Bradesco's banking segment generated R$151.2 billion in revenue from financial intermediation, a significant increase from R$98.8 billion in 2021 [270]. - The net income for Bradesco in 2022 was R$13.95 billion, compared to R$16.70 billion in 2021, reflecting a decrease of approximately 8.5% [270]. - The total assets of Bradesco reached R$1.57 trillion by the end of 2022, up from R$1.49 trillion in 2021, indicating a growth of about 5.5% [270]. - Bradesco's client base expanded to 77.1 million by the end of 2022, demonstrating the company's commitment to financial inclusion and accessibility [272]. - The company maintained a market share of 22.5% in the Brazilian insurance market, with total revenues of R$95.4 billion from insurance premiums and related income [268]. - Bradesco's loans portfolio increased to R$663.3 billion in 2022, compared to R$613.8 billion in 2021, marking a growth of approximately 8.1% [270]. Innovation and Technology - The company has established an innovation ecosystem called Inovabra to develop solutions that enhance client experience and explore new technologies [260]. - The internal innovation program encourages employees to engage in intra-entrepreneurship, prioritizing and structuring innovation projects [260]. - The company collaborates with universities and research institutions to support knowledge acquisition around emerging technologies and market evolution [260]. - The company executed 82 studies and 9 projects involving new technologies in 2022, showcasing its focus on innovation [263]. - Bradesco's co-innovation environment included over 230 startups and 82 large companies, fostering collaboration and entrepreneurship in Brazil [262]. Client Services and Digital Transformation - Digital channels represented 98% of transactions at Bradesco in 2022, with the Mobile App having 24.1 million active individual clients, an increase of 2.4 million from December 2021 [363]. - The number of digitally opened accounts increased by 48% in 2022 compared to 2021, with a 52% increase in the opening of MEI accounts [363]. - The sales distribution for capitalization bonds showed 71.0% through branches and 29.0% outside branches in 2022, compared to 77.6% and 22.4% in 2021 respectively [361]. - The Bradesco Internet Banking platform offers over 500 services and products, providing clients with a modern and customizable user experience [365]. - The company reported a total of 1,569,684 outstanding quotas in consortia, with net income of R$3.1 billion and fee income from consortiums of R$2.3 billion [345]. Investment Banking and Asset Management - Bradesco BBI advised clients on 282 operations in 2022, totaling approximately R$362 billion across various investment banking products [323]. - In 2022, Bradesco BBI coordinated 10 equity operations totaling around R$53 billion and 129 transactions in the local fixed income market amounting to approximately R$118 billion [325]. - The total equity under administration by Bradesco for investment funds reached R$1,008.57 billion in 2022, up from R$956.49 billion in 2021 [321]. - As of December 31, 2022, Bradesco Asset managed 1,786 funds and 454 portfolios, serving 3.7 million investors, with total equity under management reaching R$650.37 billion, an increase from R$624.98 billion in 2021 [316][317]. Market Position and Competition - The Brazilian deposit market is highly concentrated, with the five largest institutions holding 69.4% of total deposits [384]. - The investment banking market in Brazil is competitive, with Bradesco BBI achieving significant recognition among national and international players [388]. - The credit card market is highly competitive, with digital banks increasing their importance alongside traditional banks [386]. - The pension plan sector has seen increased competition due to government policies, with Bradesco Vida e Previdência leveraging its brand and extensive branch network [392]. - The capitalization bonds sector is competitive, with Bradesco offering low-cost products and a higher number of prize drawings, competing against firms that represent about 65.4% of total market revenue [393].

Liquidity Risk Management - The liquidity risk management framework includes key metrics such as Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) to ensure sufficient liquid instruments and structural funding [167]. - The company has established strategic and operational limits for liquidity risk, which are approved by the Board of Directors and the Executive Committee, respectively [167]. - The liquidity risk management process includes cash flow projections and monitoring of liquidity indicators on a daily basis [164]. - The company engages in integrated stress exercises to address various risk dimensions within its liquidity risk framework [167]. Operational Risk Management - The operational risk management process involves identifying, evaluating, and monitoring operational risks, as well as assessing risks associated with new products and services [169]. - The company follows the Equator Principles for project financing, categorizing projects into High Risk, Medium Risk, and Low Risk based on their socio-environmental impacts [177]. - The socio-environmental risk management process includes ongoing assessments of suppliers to mitigate risks in the supply chain [183]. Compliance and Governance - Compliance risks are managed through a structured process that includes monitoring legal and regulatory aspects and adherence to the Code of Ethical Conduct [185]. - The company has a governance structure for socio-environmental risk management, complying with Central Bank regulations and international standards [173]. - The company has received the "Pro-Ethics Company" Seal for its commitment to integrity and anti-corruption measures [218]. Cybersecurity Risk Management - Cybersecurity risk management focuses on confidentiality, availability, and integrity of critical IT assets, ensuring protection against cyber incidents [188]. - The company utilizes various internal and external sources to develop a cybersecurity risk assessment model, adhering to standards such as ISO/IEC 27005:2018 and NIST Cybersecurity Framework [191]. - Cybersecurity risk control and monitoring are overseen by the Risk Control Commission, which advises the Executive Risk Monitoring Committee, ensuring compliance with Central Bank of Brazil regulations [195]. - The company has established a cybersecurity framework that includes continuous investments in IT security measures, such as intrusion detection and antivirus systems, to protect against cyber threats [205]. - Employees receive ongoing training and awareness programs to enhance the culture of security within the organization, ensuring preparedness against cybersecurity threats [206]. - The Cybersecurity Governance area monitors performance metrics and reports risks and cyber threats to appropriate committees, while managing data leakage and security incidents [210]. Business Continuity and Crisis Management - The Business Continuity Management (BCM) program is based on ABNT NBR ISO 22.301, ensuring the organization can continue delivering services at an acceptable level after interruptions [196]. - The corporate crisis management process includes four levels of impact classification: low, medium, high, and critical, to optimize resource allocation during crises [197]. - The company conducts annual simulation exercises to test contingency structures and ensure compliance with environmental regulations [213]. Financial Performance - In 2021, Bradesco's interest and similar income from loans and advances reached R$71.6 billion, an increase from R$66.6 billion in 2020, representing an increase of 3.1% [229]. - The company retained R$81.7 billion in premiums from insurance and pension plans, up from R$73.7 billion in 2020, marking an increase of 10.4% [229]. - The banking segment reported revenue from financial intermediation of R$98.8 billion in 2021, a 33% increase from R$74.3 billion in 2020 [235]. - The net income for 2021 was R$16.7 billion, compared to R$11.5 billion in 2020, reflecting a 45.5% year-over-year growth [235]. - Total assets increased to R$1.49 trillion in 2021, up from R$1.44 trillion in 2020, marking a growth of 23.5% from R$1.26 trillion in 2019 [235]. - The client base reached 74.1 million by the end of 2021, indicating a significant expansion in customer reach [236]. Digital Transformation and Innovation - The company has focused on digital sales strategies, leading to increased digital sales growth in 2021, which is expected to be strategically relevant in 2022 [242]. - The number of active clients using the Mobile App reached 21.7 million by the end of December 2021, an increase of 6.0 million compared to December 2019 [313]. - Digital channels accounted for 98% of transactions at Bradesco in 2021, with Mobile and Internet Banking representing 91% of this total [313]. - BIA, Bradesco's AI, surpassed 1.2 billion interactions by December 2021, enhancing client engagement across multiple platforms [315]. Market Position and Competitiveness - Bradesco is a leader in automobile financing loans with a market share of 13.3% [229]. - Grupo Bradesco Seguros holds a 22.3% market share in the Brazilian insurance market, with total revenues of R$81.8 billion from insurance premiums, pension plan contributions, and capitalization bond income [232]. - The company holds a market share of 13.0% in Brazil's total savings deposits, amounting to R$139.3 billion as of December 31, 2021 [229]. - The company manages R$625.0 billion in assets through its subsidiary BRAM, making it one of Brazil's largest private fund and investment managers [229]. Client Services and Offerings - The Bradesco Varejo service network includes 2,598 branches and 39,100 banking correspondents, enhancing accessibility for clients across Brazil [239]. - The financing and onlending segment accounted for 47.8% of the total portfolio, with R$293.5 billion in loans, up from R$256.8 billion in 2020 [246]. - The vehicle loans portfolio grew in 2021, with disbursements reaching R$6.9 billion, 87.4% of which were loaned to micro, small, and medium-sized enterprises [252]. - The housing loans segment had 318.5 thousand financing contracts as of December 31, 2021, with interest rates ranging from 9.5% to 15.0% p.a. [248][249]. Investment Banking and Asset Management - Bradesco BBI advised clients in 248 operations totaling approximately R$337 billion in 2021, including 35 M&A transactions worth around R$65 billion [282]. - As of December 31, 2021, BRAM managed 1,977 funds and 577 portfolios, serving 3.1 million investors [276]. - The total shareholders' equity of investment funds under fiduciary management by Bradesco reached R$1.1 trillion [289]. Insurance and Pension Plans - The insurance, pension plans, and capitalization bonds segment generated financial income of R$12.2 billion in 2021, with net income of R$5.3 billion [299]. - Bradesco Vida e Previdência managed open supplementary pension plans covering 3.0 million participants, with total collateral assets of R$247.4 billion as of December 31, 2021 [304]. - Bradesco Auto/RE had 1.6 million insured automobiles and 1.3 million property/casualty policies as of December 31, 2021, making it one of Brazil's main insurance companies [303].

Common Shares New York Stock Exchange* " Not for trading, but only in connection with the registration of ADSs pursuant to the requirements of the SEC. Securities registered or to be registered pursuant to Section 12(g) of the Act: None. UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 20-F 区 □ □ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For ...

Banco Bradesco Sa (NYSE:BBD) Q1 2020 Earnings Conference Call April 30, 2020 12:30 PM ET Corporate Participants Carlos Firetti - Market Relations Director Octavio de Lazari Junior - Chief Executive Officer Leandro De Miranda - Executive Director and IRO Vinicius Albernaz - Chief Executive Officer of Bradesco Seguros Group Conference Call participants Mario Pierry - Bank of America Tito Labarta - Goldman Sachs Jason Mollin - Scotiabank Thiago Batista - UBS Marcelo Telles - Credit Suisse Henrique Navarro - Sa ...

Risk Management - The banking portfolio's economic value is monitored through ∆EVE (Economic Value of Equity) and ∆NII (Net Interest Income) due to interest rate variations[96]. - Liquidity risk is managed on a group-wide basis with daily monitoring of available funds and compliance with liquidity levels according to the risk appetite established by the Board of Directors[98]. - The Short-Term Liquidity Ratio (LCR) has been used as a standard for internal management since October 2017, with structural long-term liquidity risk monitored through the NSFR since Q3 2018[99]. - Operational risk management includes identifying, evaluating, and monitoring operational risks, with a focus on new products and services to ensure compliance with regulations[101]. - The Integrated Risk Control Department is responsible for the independent validation of risk management and measurement models, ensuring adherence to regulatory requirements[102]. - Liquidity risk is evaluated and reported daily, with oversight from the Treasury Executive Committee and the Board of Directors[99]. - The company has established a contingency and recovery plan for potential high-stress situations related to liquidity risk[98]. - The Treasury Department aims to maximize results with available resources while managing risks, adhering to limits set by Senior Management[115]. Cybersecurity and Information Security - Continuous investments are made in cybersecurity measures, including server updates, intrusion detection systems, and employee training programs[104]. - The Corporate Security Department implements security solutions aligned with business objectives, focusing on information security and fraud prevention[106]. - The Security Operations Center (SOC) monitors the IT environment 24/7 and develops prevention measures against security incidents[111]. - The company has a state-of-the-art IT environment supported by a Data Center designed to ensure uninterrupted service availability[110]. - The company complies with the General Data Protection Law (LGPD), which establishes rules for the use and protection of personal data in Brazil[105]. Financial Performance - Total revenues from insurance premiums, pension plan contributions, and capitalization bond income reached R$77.7 billion in 2019[119]. - The banking segment reported revenue from financial intermediation of R$113.4 billion, an increase from R$110.6 billion in 2018[122]. - Net income for 2019 was R$15.2 billion, up from R$12.5 billion in 2018, representing a growth of 21.5%[122]. - The total assets of the company as of December 31, 2019, were R$1.26 trillion, compared to R$1.25 trillion in 2018[122]. - The company had 72.0 million clients at the end of 2019, with a focus on financial inclusion and access to banking services[123]. - Loans increased to R$457.4 billion in 2019, up from R$411.5 billion in 2018, marking a growth of 11.1%[122]. - Customer deposits rose to R$366.2 billion, compared to R$340.7 billion in 2018, reflecting a growth of 7.5%[122]. Market Position and Competition - The company led the Brazilian insurance market with a 24.0% market share, operating across all lines of this segment[119]. - The company is a leader in automobile financing loans with a market share of 14.2%[119]. - The competition in the loans and advances sector has intensified, with major competitors including Itaú Unibanco, Banco do Brasil, and Santander Brasil[214]. - The credit card market remains highly competitive, with primary competitors being Banco do Brasil, Itaú Unibanco, and Santander Brasil[215]. - The investment banking sector is competitive, with Bradesco BBI achieving significant recognition from international agencies[216]. Innovation and Digital Transformation - Inovabra, the innovation ecosystem, includes a proprietary capital fund with R$400 million aimed at investing in startups with technology and innovative business models[117]. - The company launched a sales portal in November 2019 to enhance digital product offerings to non-account holders[129]. - The "Home Broker" service facilitated R$19 billion in trading in 2019, showcasing the company's digital trading capabilities[178]. - Digital loans authorized for individuals reached R$ 25.5 billion in 2019, up from R$ 17.4 billion in 2018, while loans for companies increased to R$ 30.1 billion from R$ 21.5 billion[208]. Corporate Governance and Compliance - The Integrity Program includes mechanisms to prevent and combat corruption, supported by the Board of Directors and the Integrity and Ethical Conduct Committee[114]. - Financial institutions must maintain internal compliance procedures to control their activities and ensure adherence to regulations[266]. - The company is required to publish annual consolidated financial statements prepared in accordance with IFRS, accompanied by independent auditors' reports, starting from January 1, 2022[278]. - The company is subject to independent audits every six months in accordance with BR GAAP, and quarterly financial information is also reviewed by independent auditors[278]. Social Responsibility and Sustainability - The company finished 2019 with significant advancements in ESG performance, recognized by stock exchange indices and specialized rating agencies, being included in the Dow Jones Sustainability Indices for the 14th time[275]. - The company made donations during the COVID-19 pandemic, including 5 million rapid tests, 15 million masks, and 30 CT scanners, while also supporting the construction of a campaign hospital in Rio de Janeiro with a capacity of 200 beds[275]. - The company is committed to sustainability through various initiatives, including the Global Compact Initiatives and the Principles for Responsible Banking, and became a signatory in 2019[275]. - The company has established a Sustainability and Diversity Committee that meets quarterly to oversee the sustainability strategy, which includes six operational pillars[275].

Banco Bradesco S.A. (NYSE:BBD) Q4 2019 Results Conference Call February 5, 2020 11:30 AM ET Company Participants Carlos Firetti - Market Relations Director and Head of IR Octavio de Lazari - Chief Executive Officer André Cano - CFO and Executive Vice President Vinicius De Albernaz - Chief Executive Officer of Bradesco Seguros Leandro de Miranda - Executive Director and Investor Relations Officer Conference Call Participants Mario Pierry - Bank of America Thiago Batista - UBS Tito Labarta - Goldman Sachs Jas ...