UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-41938 BrightSpring Health Services, Inc. (Exact Name of Registrant as Specified in its Charter) | Delaware | 82-2956404 | | --- | --- | | (State or other jurisdiction of | (I. ...

Financial Performance - BrightSpring's total revenue for Q1 2025 reached $2878 million, a 25.9% increase year-over-year[18] - Adjusted EBITDA for Q1 2025 was $131.1 million, representing a 28.2% growth compared to the previous year[18] - Pharmacy Solutions revenue grew by 28.1% to $2532 million in Q1 2025[18] - Provider Services revenue increased by 12.1% to $346 million in Q1 2025[18] Segment Performance - Within Pharmacy Solutions, Infusion and Specialty revenue saw a 33.2% increase, reaching $1952 million[18] - Home and Community Pharmacy revenue grew by 13.6% to $581 million[18] - Pharmacy Segment EBITDA increased by 31.2% to $116 million[18] - Home Health Care revenue within Provider Services grew by 20.9% to $178 million[18] Business Metrics - Home Health Care average daily census increased by 11.6% year-over-year, reaching 30,241 in Q1 2025[29] - Prescriptions dispensed in Pharmacy Solutions increased by 10.4% year-over-year[25] - Revenue per script in Pharmacy Solutions grew by 16.0% year-over-year to $232.79[25] Guidance - The company updated its FY 2025 total revenue guidance to a range of $12000 million to $12500 million, representing a 19.1% to 24.1% year-over-year growth[37]

First Quarter 2025 Earnings Overview BrightSpring reported strong Q1 2025 financial results, with significant revenue and Adjusted EBITDA growth, and positive net income [Financial Highlights (Q1 2025)](index=1&type=section&id=Financial%20Highlights%20(Q1%202025)) BrightSpring reported strong Q1 2025 financial results, with significant growth in revenue, gross profit, and Adjusted EBITDA, and a return to net income | Metric | Q1 2025 (Millions) | Q1 2024 (Millions) | Change (%) | | :-------------------------------- | :----------------- | :----------------- | :--------- | | Net Revenue | $2,878 | $2,286 | 25.9% | | Gross Profit | $338 | $292 | 15.7% | | Net Income (Loss) from Cont. Ops | $9.2 | $(56.0) | N/A | | Adjusted EBITDA | $131 | $102 | 28.2% | [CEO Commentary](index=1&type=section&id=CEO%20Commentary) CEO Jon Rousseau highlighted the company's foundational focus on quality and efficient home and community-based care for complex populations, expressing satisfaction with Q1 results across Pharmacy and Provider service lines and confidence in future service delivery - CEO Jon Rousseau emphasized the company's foundational focus on quality and efficient care in home and community settings for complex populations, driving growth and financial performance[2](index=2&type=chunk) - The company is pleased with Q1 results across Pharmacy and Provider service lines, reaching more patients, leveraging its scaled platform, and investing in best practices[2](index=2&type=chunk) [Full Year 2025 Guidance Update](index=1&type=section&id=Full%20Year%202025%20Guidance%20Update) BrightSpring increased its full-year 2025 guidance for both Revenue and Adjusted EBITDA, excluding the Community Living business, projecting strong growth across both Pharmacy and Provider segments - BrightSpring increased its full-year 2025 guidance for Revenue and Adjusted EBITDA, excluding the Community Living business and the effects of any future closed acquisitions[5](index=5&type=chunk)[7](index=7&type=chunk) | Metric | Guidance Range (Millions) | Growth vs FY2024 (%) | | :---------------------- | :------------------------ | :------------------- | | Net Revenue | $12,000 - $12,500 | 19.1% - 24.1% | | Pharmacy Segment Revenue | $10,550 - $11,000 | 20.5% - 25.7% | | Provider Segment Revenue | $1,450 - $1,500 | 10.0% - 13.8% | | Adjusted EBITDA | $570 - $585 | 23.9% - 27.2% | [Strategic Updates](index=1&type=section&id=Strategic%20Updates) The planned divestiture of the Community Living business to Sevita, announced in January 2025, remains on track for completion this year - The planned divestiture of the Community Living business to Sevita, announced on January 20, 2025, is on track to be completed this year[5](index=5&type=chunk) Company Information This section provides an overview of BrightSpring Health Services and details regarding its Q1 2025 earnings webcast and conference call [About BrightSpring Health Services](index=3&type=section&id=About%20BrightSpring%20Health%20Services) BrightSpring Health Services is a leading provider of complementary home- and community-based pharmacy and provider health solutions for complex populations, serving over 450,000 patients daily across all 50 states with a focus on quality metrics and cost reduction - BrightSpring provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care[12](index=12&type=chunk) - The company serves over **450,000 customers, clients, and patients daily** across all 50 states through service lines including pharmacy, home health care and primary care, and rehabilitation and behavioral health[12](index=12&type=chunk) - BrightSpring consistently demonstrates strong quality metrics, improves the quality of life and health for high-need individuals, and reduces overall costs to the healthcare system[12](index=12&type=chunk) [Webcast and Conference Call Details](index=3&type=section&id=Webcast%20and%20Conference%20Call%20Details) BrightSpring hosted a conference call on May 2, 2025, to discuss Q1 2025 results, with a live and archived webcast available on its investor relations website, where supplemental financial information was also posted - A conference call was held on **May 2, 2025, at 8:30 a.m. Eastern Time**, with online registration required for investors[10](index=10&type=chunk) - A live and archived webcast, along with supplemental financial information, is available on the 'Events & Presentations' section of the BrightSpring investor relations website[11](index=11&type=chunk) Consolidated Financial Statements This section presents BrightSpring's consolidated balance sheets, statements of operations, and cash flows for the first quarter of 2025 and comparative periods [Consolidated Balance Sheets](index=7&type=section&id=Consolidated%20Balance%20Sheets) As of March 31, 2025, BrightSpring's total assets decreased slightly compared to December 31, 2024, primarily due to a reclassification of non-current assets held for sale to current assets held for sale, while total liabilities also decreased | Item | March 31, 2025 (Thousands) | December 31, 2024 (Thousands) | Change (Thousands) | | :----------------------------------- | :------------------------- | :-------------------------- | :----------------- | | Total assets | $5,846,945 | $5,926,140 | $(79,195) | | Current assets held for sale | $836,183 | $131,447 | $704,736 | | Non-current assets held for sale | — | $687,960 | $(687,960) | | Total liabilities | $4,156,378 | $4,274,555 | $(118,177) | | Total shareholders' equity | $1,687,369 | $1,647,855 | $39,514 | [Consolidated Statements of Operations](index=8&type=section&id=Consolidated%20Statements%20of%20Operations) For Q1 2025, BrightSpring reported a significant increase in total revenues and a shift from a net loss to net income from continuing operations, driven by higher product and service revenues and reduced interest expense | Item | Q1 2025 (Thousands) | Q1 2024 (Thousands) | Change (Thousands) | | :------------------------------------------------- | :------------------ | :------------------ | :----------------- | | Total revenues | $2,878,129 | $2,285,766 | $592,363 | | Gross profit | $338,369 | $292,491 | $45,878 | | Operating income (loss) | $50,739 | $(15,335) | $66,074 | | Interest expense, net | $41,763 | $54,470 | $(12,707) | | Income (loss) from continuing operations, net of taxes | $9,216 | $(56,027) | $65,243 | | Net income (loss) attributable to BrightSpring | $29,542 | $(45,750) | $75,292 | | Basic EPS from continuing operations | $0.05 | $(0.31) | N/A | | Diluted EPS from continuing operations | $0.05 | $(0.31) | N/A | [Consolidated Statements of Cash Flows](index=9&type=section&id=Consolidated%20Statements%20of%20Cash%20Flows) BrightSpring's operating activities generated positive cash flow in Q1 2025, a significant improvement from a net cash outflow in Q1 2024, while cash used in investing activities decreased and financing activities shifted from providing cash to using cash | Item | Q1 2025 (Thousands) | Q1 2024 (Thousands) | Change (Thousands) | | :-------------------------------------- | :------------------ | :------------------ | :----------------- | | Net cash provided by (used in) operating activities | $101,598 | $(78,859) | $180,457 | | Net cash used in investing activities | $(24,191) | $(30,938) | $6,747 | | Net cash (used in) provided by financing activities | $(86,018) | $154,763 | $(240,781) | | Net (decrease) increase in cash and cash equivalents | $(8,611) | $44,966 | $(53,577) | | Cash and cash equivalents at end of period | $52,642 | $58,037 | $(5,395) | Non-GAAP Financial Measures This section explains BrightSpring's non-GAAP financial measures, including EBITDA and Adjusted EBITDA, and provides their reconciliation to GAAP net income [Explanation of Non-GAAP Measures](index=5&type=section&id=Explanation%20of%20Non-GAAP%20Measures) BrightSpring uses non-GAAP financial measures like EBITDA and Adjusted EBITDA to provide investors and analysts with a clearer view of core operating performance by excluding non-recurring or non-operational items, aiding in performance comparison and strategic evaluation, while acknowledging their limitations as analytical tools - Non-GAAP measures (EBITDA, Adjusted EBITDA) are used to supplement GAAP results, assisting investors and analysts in comparing operating performance consistently by excluding items not indicative of core operations[19](index=19&type=chunk)[21](index=21&type=chunk) - Management uses these measures for evaluating business strategies, budgeting, establishing incentive compensation, and comparing performance against peer companies[19](index=19&type=chunk) - EBITDA is defined as net income (loss) from continuing operations before income tax benefit, interest expense, net, and depreciation and amortization. Adjusted EBITDA further excludes non-cash share-based compensation, acquisition/integration/transaction costs, restructuring/divestiture costs, legal costs, significant projects

Core Viewpoint - BrightSpring Health Services, Inc. reported strong financial results for Q1 2025, with significant increases in revenue and adjusted EBITDA, and has raised its full-year guidance for revenue and adjusted EBITDA [1][6]. Financial Performance - Net Revenue for Q1 2025 reached $2,878 million, a 25.9% increase from $2,286 million in Q1 2024 [3][6]. - Gross Profit for the same period was $338 million, up 15.7% from $292 million in Q1 2024 [3][6]. - Net Income from Continuing Operations was $9.2 million, a turnaround from a Net Loss of $56.0 million in Q1 2024 [3][6]. - Adjusted EBITDA for Q1 2025 was $131 million, reflecting a 28.2% increase compared to $102 million in Q1 2024 [4][6]. Segment Performance - Pharmacy Solutions Revenue was $2,532 million, up 28% from $1,977 million in Q1 2024 [5]. - Provider Services Revenue increased by 12% to $346 million from $309 million in Q1 2024 [5]. Guidance and Future Outlook - The company has increased its 2025 Revenue guidance to a range of $12,000 million to $12,500 million, representing a growth of 19.1% to 24.1% [6][14]. - Adjusted EBITDA guidance for 2025 is now set at $570 million to $585 million, indicating a growth of 23.9% to 27.2% [6][14]. Strategic Initiatives - The planned divestiture of the Community Living business to Sevita is on track to be completed within the year [6].

Core Viewpoint - BrightSpring Health Services, Inc. (BTSG) is expected to report a year-over-year increase in earnings and revenues for the quarter ended March 2025, with a consensus EPS estimate of $0.14, reflecting a +16.7% change, and revenues projected at $2.73 billion, up 5.9% from the previous year [1][3]. Earnings Expectations - The stock price may increase if the actual earnings exceed expectations in the upcoming report scheduled for May 2, while a miss could lead to a decline [2]. - The consensus EPS estimate has been revised 1.73% lower over the last 30 days, indicating a reassessment by analysts [4]. Earnings Surprise Prediction - The Zacks Earnings ESP model indicates a positive Earnings ESP of +106.62% for BrightSpring, suggesting analysts have become more optimistic about the company's earnings prospects [11]. - The company currently holds a Zacks Rank of 3, indicating a hold position, which suggests a likelihood of beating the consensus EPS estimate [11]. Historical Performance - In the last reported quarter, BrightSpring exceeded the expected EPS of $0.19 by delivering $0.22, resulting in a surprise of +15.79%. Over the last four quarters, the company has beaten consensus EPS estimates twice [13]. Industry Comparison - Another player in the Zacks Medical Services industry, Organon (OGN), is expected to report earnings of $0.92 per share, reflecting a year-over-year decline of -24.6%, with revenues projected at $1.54 billion, down 4.9% [17]. - Organon's consensus EPS estimate has been revised down by 1.7% over the last 30 days, and it currently has a negative Earnings ESP of -1.91%, making it difficult to predict a beat on the consensus EPS estimate [18].

Company Announcement - BrightSpring Health Services, Inc. plans to release its first quarter 2025 financial results on May 2, 2025, prior to an earnings conference call at 8:30 a.m. ET on the same day [1] Conference Call Details - Participants can register for the conference call before the 8:30 a.m. ET start, and a live and archived webcast will be available on the Company's investor relations website [2] Company Overview - BrightSpring Health Services provides home- and community-based pharmacy and provider health solutions for complex populations, serving over 450,000 customers daily across all 50 states [3] - The Company offers services including pharmacy, home health care, primary care, rehabilitation, and behavioral health, demonstrating strong quality metrics and improving health outcomes while reducing healthcare costs [3]

Financial Data and Key Metrics Changes - Total revenue for 2024 was $11.3 billion, representing a 28% year-over-year growth, with adjusted EBITDA of $588 million, reflecting a 16% growth year-over-year [14][33][35] - In Q4 2024, total revenue was $3.1 billion, marking a 29% increase from the prior year, with adjusted EBITDA of $167 million, a 17% increase compared to Q4 2023 [32][34] Business Line Data and Key Metrics Changes - Pharmacy Solutions revenue for 2024 was $8.8 billion, a 34% increase year-over-year, while Provider Services revenue was $2.5 billion, showing a 9% growth [14][33] - In Q4 2024, Pharmacy Solutions revenue was $2.4 billion, achieving 34% year-over-year growth, and Provider Services revenue was $656 million, representing an 11% increase [32][33] Market Data and Key Metrics Changes - The Infusion and Specialty business grew revenue by 42% year-over-year in Q4, driven by specialty script growth of 35% [22][32] - Home and Community Pharmacy revenue grew 17% year-over-year in Q4, supported by script growth and new customer acquisitions [24][32] Company Strategy and Development Direction - The company is focused on operational efficiencies and quality improvements, with a commitment to delivering high-quality services and expanding its reach to more patients [12][20] - A definitive agreement to divest the community living business is in place, expected to close in 2025, which will streamline operations and enhance growth rates in remaining segments [15][29] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining double-digit growth rates, with expectations for adjusted EBITDA growth of 5% to 6% post-divestiture of the community living business [78][80] - The company anticipates continued growth in the Infusion business, targeting around 20% growth in 2025 [54][88] Other Important Information - The company has implemented over 100 efficiency projects, contributing to EBITDA growth and reinvestment in quality and compliance initiatives [65][66] - The company is optimistic about the impact of the Inflation Reduction Act (IRA) on its operations, with a focus on ensuring appropriate margins for specialty drugs [110][111] Q&A Session Summary Question: Changes in the competitive landscape for limited distribution drugs - Management noted no significant shifts in the market, emphasizing a long history of operational excellence and strong service levels [46][48] Question: Growth trajectory and margin potential for the Infusion business - Management highlighted a focus on operational standardization and best practices, with expectations for 20% growth in the Infusion business in 2025 [54][52] Question: Cumulative savings from internal operating cost-saving initiatives - Management indicated that numerous efficiency projects have contributed to EBITDA, with ongoing efforts expected to yield further benefits [66][65] Question: Development opportunities in Home Health and Hospice - Management aims to double Home Health and Hospice revenue over the next five years, supported by improved quality ratings and reimbursement discussions [68][70] Question: Sustainability of growth rates post-community living divestiture - Management expects continued double-digit growth, with a potential increase in growth rates due to the divestiture [78][80] Question: ACO arrangements and their impact - Management views ACO participation as an upside opportunity, with positive outcomes expected from shared savings initiatives [94][96] Question: Specialty pricing and revenue growth stability - Management reported stability in the specialty market, with a diverse portfolio mitigating risks to revenue growth [100][101] Question: Impact of the IRA on future growth - Management discussed potential downside risks related to the IRA but remains optimistic about overall growth due to the company's diversified operations [110][111] Question: Refinement of business mix post-divestiture - Management sees the divestiture as an opportunity to streamline operations and enhance the focus on pharmacy and provider services [116][118]

Financial Data and Key Metrics Changes - Total revenue for 2024 was $11,300,000,000, representing a 28% year-over-year growth, with Q4 revenue of $3,100,000,000 reflecting a 29% increase from the prior year [10][25] - Adjusted EBITDA for the full year 2024 was $588,000,000, showing a 16% growth year-over-year, while Q4 adjusted EBITDA was $167,000,000, growing 17% compared to Q4 2023 [11][27] - The company increased its revenue and adjusted EBITDA guidance for 2025, expecting total revenue between $11,600,000,000 and $12,100,000, and adjusted EBITDA between $545,000,000 and $560,000,000 [30][31] Business Line Data and Key Metrics Changes - Pharmacy Solutions revenue for 2024 was $8,800,000,000, a 34% increase year-over-year, with Q4 revenue of $2,400,000,000 growing 34% compared to Q4 2023 [10][25] - Provider Services revenue for 2024 was $2,500,000,000, reflecting a 9% growth year-over-year, with Q4 revenue of $656,000,000, an 11% increase from the prior year [10][25] - Home Health Care revenue grew 17% year-over-year in Q4, while Community and Rehab Care revenue increased by 8% [20][26] Market Data and Key Metrics Changes - The company reported a 13% lower healthcare cost for patients in skilled nursing facilities and a 31% reduction for patients in assisted living, indicating effective cost management and care delivery [14] - The company achieved high customer satisfaction scores, with a net promoter score of 98 for Onco360 and 100 for CareMed, reflecting strong service quality in specialty pharmacy [12][16] Company Strategy and Development Direction - The company is focused on operational efficiencies and quality improvements, aiming to deepen its reach to more patients and enhance service delivery across pharmacy and provider businesses [10][23] - The divestiture of the Community Living business is expected to streamline operations and enhance growth rates in remaining segments, with a strategic focus on home health care, rehab, and personal care [22][23] - The company continues to invest in technology and automation to drive efficiencies and improve service delivery across all business lines [16][48] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining double-digit growth rates, emphasizing a strong operational infrastructure and a focus on quality and efficiency [60][63] - The company is optimistic about the reimbursement environment for home health and hospice services, anticipating enhanced rates due to improved quality metrics [51][56] - Management acknowledged potential risks from the IRA but remains confident in the company's diversified growth drivers to absorb any impacts [87] Other Important Information - The company has launched 12 limited distribution drugs (LDDs) in 2024, with plans for an additional 16 to 18 launches in the next 12 to 18 months, indicating a robust pipeline in specialty pharmacy [18] - The company has implemented over 100 procurement and automation programs to drive process improvements and cost efficiencies [16][48] Q&A Session Summary Question: Comments on limited distribution drug business and competitive landscape - Management noted no significant changes in the market, with a trend towards more niche therapies and a narrowing of pharmacy networks, which has benefited the company [34] Question: Growth trajectory for the infusion business - Management expects the infusion business to grow above 20% in 2025, driven by operational improvements and a focus on specialty care [40] Question: Cumulative savings from internal efficiency initiatives - Management highlighted ongoing efforts in process optimization and automation, contributing to EBITDA growth and reinvestment in the business [49] Question: Outlook for home health and hospice development - Management aims to double home health and hospice revenue in the next five years, supported by a favorable reimbursement environment [51] Question: ACO arrangements and their impact - Management views ACO participation as an upside opportunity, with expectations for shared savings based on positive outcomes [74] Question: Specialty pricing and revenue growth sustainability - Management reported stability in specialty pricing and a diverse portfolio that supports continued revenue growth [77]

Forward-Looking Statements; Non-GAAP Financial Information Fourth Quarter 2024 Earnings Presentation March 6, 2025 1 Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements reflect our current views with respect to, among other things, our operations and financial performance. Forward-looking statements include all statements that are not historical facts. These forward-loo ...

Acquisitions and Growth Strategy - The company acquired Abode Healthcare in April 2021, enhancing its service offerings in applied behavioral analysis[1] - The company’s growth strategy includes identifying and successfully completing acquisitions and joint ventures[19] - The company acquired BrightSpring Health Holdings Corp. and its subsidiaries in March 2019, contributing to its growth strategy[150] Financial Performance and Stability - The company has a substantial indebtedness of approximately $2.7 billion as of December 31, 2024[20] - The company reported fluctuations in results of operations on a quarterly basis, indicating variability in financial performance[19] - Approximately 47% of the company's revenue comes from 10 states, indicating a concentrated geographic footprint[31] - The company derives substantial revenue from government healthcare programs, primarily Medicare and Medicaid, which are subject to regulatory changes that could adversely affect revenue[161] - The company faces risks from potential reductions in federal and state spending on healthcare programs, including Medicare and Medicaid[181] - Changes in Medicare and Medicaid reimbursement methodologies could lead to reduced payments and impact the company's financial condition[166] Patient Care and Satisfaction - The patient satisfaction rate for outpatient therapy services from April 1, 2023, to June 30, 2023, was reported at 85%[11] - The Net Promoter Score (NPS) for the company is above 50, indicating excellent patient satisfaction levels[11] - The company achieved 99.99% order accuracy and 98.63% order completeness in its pharmacy services, with a patient satisfaction rate of 97% in outpatient rehab services[29][35] - The CCRx program launched in 2021 has shown a 73.1% lower hospitalization rate for enrolled home health patients compared to non-enrolled patients[42] - The company’s hospice services have an average of 17.1 visits per patient per month, exceeding the national average of 15.6 visits[46] - The outpatient rehab services received a 97% patient satisfaction score, with 97% of patients recommending the services[51] Operational Efficiency and Quality Initiatives - The company emphasizes operational excellence as a key driver for growth, focusing on continuous improvement in volume and cost efficiency[59] - The implementation of the PMO-led continuous improvement program has resulted in approximately $67.5 million of annual savings in 2024[60] - The company invests over $200 million annually in quality, compliance, and safety initiatives as part of its "Quality First" framework[64] - The company has built a Clinical (Nursing) Hub to enhance patient care coordination and monitoring, particularly for high-risk patients[49] Regulatory Compliance and Risks - The company is subject to extensive federal, state, and local regulations, and non-compliance could lead to severe consequences affecting its business and financial condition[97] - The Stark Law prohibits physicians with financial relationships from making referrals for designated health services, with penalties including denial of payment and civil penalties up to $27,750 per service[105][108] - The company must notify CMS of overpayments within 60 days of identification, or risk liability under the False Claims Act[113] - The company is subject to various federal, state, and local licensure and certification requirements for healthcare services, impacting operational compliance and potential revenue[127] - The company faces significant competition in attracting and retaining qualified pharmacy professionals, which could adversely affect its business[66] Market and Competitive Landscape - The company operates in a highly competitive industry, which poses risks to its market position and financial performance[17] - The company operates in a highly competitive U.S. healthcare industry, facing intense competition in both Pharmacy Solutions and Provider Services segments[155] - The market for Senior and Specialty patients is over $1.0 trillion, with patients having an average of nine prescriptions at a given time[26][29] Technology and Innovation - The cloud-based data lake and business intelligence capabilities are set up to provide real-time tracking of quality, operational, and financial metrics[61] - The company continues to invest in technology resources and systems to drive continuous improvement and enhance employee and patient experiences[90] Employee Relations and Workforce - As of December 31, 2024, the company had over 37,000 full-time equivalent employees, with approximately 7,200 represented by labor unions[96] - Compensation has increased over 50% in the last four years, reflecting the company's commitment to attracting and retaining skilled employees[95] - Approximately 68% retention rate of clinical positions in home health care, hospice care, and rehab care from December 31, 2023, to December 31, 2024[94] Financial Management and Accounts Receivable - The company experiences significant delays in reimbursement from Medicare and Medicaid programs, particularly under managed care, which pay claims slower than traditional programs[207] - The complexity of billing and collection processes may lead to increased age of accounts receivable, impacting working capital management[206] - The company may need to record credit losses in its consolidated financial statements due to delays or non-collection of accounts receivable[208]