United States SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the quarterly period ended March 31, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the transition period from ____ to ____ Commission file number 1-10356 CRAWFORD & COMPANY (Exact name of Registrant as specified in its charter) Georgia 58-0506554 (State or other jurisdiction of ...

Exhibit 99.1 Crawford & Company® 5335 Triangle Parkway Peachtree Corners, GA 30092 FOR IMMEDIATE RELEASE CRAWFORD & COMPANY REPORTS 2025 FIRST QUARTER RESULTS Growth and profitability momentum continues in the first quarter ATLANTA, (May 5, 2025) -- Crawford & Company® (NYSE: CRD-A and CRD-B), is pleased to announce its financial results for the first quarter ended March 31, 2025. Revenues before reimbursements increased 3% to $312.0 million in the 2025 first quarter from $301.7 million in the 2024 first qu ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. C. 20549 Form 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2024 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 1-10356 CRAWFORD & COMPANY (Exact name of Registrant as specified in its charter) Georgia (State or other jurisdiction of incorporation or organizatio ...

Revenue Performance - Revenues before reimbursements increased 17% to $347.3 million in Q4 2024 from $296.1 million in Q4 2023[2] - Full year revenues before reimbursements reached a record $1.293 billion in 2024, up 2% from $1.267 billion in 2023[3] - Total revenues for Q4 2024 reached $347,254, up 17.3% from $296,121 in Q4 2023[32] - Total revenues for the three months ended December 31, 2024, increased by 16% to $358,318,000 compared to $309,165,000 in the same period of 2023[41] - Total revenues for the year ended December 31, 2024, were $1,340,970,000, a 2% increase from $1,316,919,000 in 2023[43] Net Income and Earnings - Fourth quarter net income was $5.7 million, a significant recovery from a loss of $(0.8) million in the prior year quarter[2] - Net income attributable to shareholders for Q4 2024 was $5,722, a recovery from a loss of $818 in Q4 2023[33] - Net income for the three months ended December 31, 2024, was $5,861,000, a significant increase of 693% from a net loss of $989,000 in the same period of 2023[41] - Net income attributable to shareholders for the year ended December 31, 2024, was $26,596,000, down 13% from $30,609,000 in 2023[43] Earnings Per Share - The diluted earnings per share for Q4 2024 was $0.11, compared to a diluted loss per share of $0.02 in Q4 2023[34] - Basic earnings per share for Class A and Class B Common Stock were both $0.12 for the three months ended December 31, 2024, compared to a loss of $0.02 in the same period of 2023, representing a 700% increase[41] - Basic earnings per share for Class A and Class B Common Stock decreased by 14% to $0.54 for the year ended December 31, 2024, compared to $0.63 in 2023[43] Operating Performance - Consolidated operating earnings for Q4 2024 were $18,726, a significant increase from $7,750 in Q4 2023, representing a growth of 142.5%[33] - International operations generated $8,473 in operating earnings for Q4 2024, up from $2,207 in Q4 2023, reflecting a growth of 284.5%[33] - Operating earnings for North America reached $3,366 million, a significant increase of 347.6% from $752 million in 2023[48] - Operating earnings for international operations surged to $8,473 million, an increase of 283.9% from $2,207 million in 2023[48] Cash Flow and Debt - Cash provided by operations decreased to $51.6 million in 2024 from $103.8 million in 2023, primarily due to a decrease in accounts receivable[23] - Free cash flow for the year ended December 31, 2024, was $9,972, down 85.1% from $67,194 in 2023[33] - The company's total debt outstanding increased to $218.1 million as of December 31, 2024, compared to $209.1 million at the end of 2023[22] Assets and Liabilities - Cash and cash equivalents as of December 31, 2024, were $55,412,000, a decrease from $58,363,000 as of December 31, 2023[45] - Total assets increased to $803,755,000 as of December 31, 2024, compared to $799,199,000 as of December 31, 2023[45] - Total liabilities remained relatively stable at $648,204,000 as of December 31, 2024, compared to $659,368,000 as of December 31, 2023[45] Segment Performance - North America Loss Adjusting revenues before reimbursements were $79.4 million in Q4 2024, increasing 14% from $69.7 million in Q4 2023[6] - International Operations revenues before reimbursements were $112.5 million in Q4 2024, up 15.8% from $97.2 million in Q4 2023[9] - Broadspire segment revenues before reimbursements reached a new annual record of $388.1 million in 2024, increasing 9.1% from $355.7 million in 2023[13] - Platform Solutions revenues before reimbursements were $57.6 million in Q4 2024, up 55.1% from $37.2 million in Q4 2023[14] Expense Management - Direct compensation, fringe benefits, and non-employee labor costs in North America rose to $58,951 million, reflecting a 12.9% increase from $52,224 million in 2023[48] - Total operating expenses for North America were $76,068 million, a 10.4% increase compared to $68,932 million in 2023[48] - Total operating expenses for international operations increased to $104,018 million, up 9.6% from $94,945 million in 2023[48]

Financial Performance - Total revenues for the nine months ended September 30, 2024, were $982,652,000, a decrease of 2.1% from $1,007,754,000 in the same period of 2023[6] - Net income for the nine months ended September 30, 2024, was $20,874,000, down 33.5% from $31,427,000 in 2023[8] - Earnings per share (diluted) for Class A and Class B common stock were both $0.42 for the nine months ended September 30, 2024, compared to $0.63 and $0.64, respectively, in 2023[8] - Comprehensive income for the nine months ended September 30, 2024, was $27,833,000, down from $43,913,000 in 2023[12] - The company reported a net income of $8,584 million for the quarter, compared to $8,502 million in the previous quarter, indicating stable profitability[18] - Net income for the three months ended September 30, 2023, was $12,319,000, an increase from $10,681,000 in the previous quarter[19] - The Company recognized a net income attributable to common shareholders of $7.329 million for the three months ended September 30, 2024, compared to $4.990 million in the same period of 2023[43] Assets and Liabilities - Total current assets decreased to $362,368,000 as of September 30, 2024, from $369,346,000 at December 31, 2023[13] - Cash and cash equivalents were $52,340,000 as of September 30, 2024, down from $58,363,000 at December 31, 2023[13] - Total liabilities increased to $800,794,000 as of September 30, 2024, compared to $799,199,000 at December 31, 2023[14] - The company’s goodwill as of September 30, 2024, was $76,631,000, slightly down from $76,724,000 at December 31, 2023[13] - Total shareholders' investment increased to $139,831 million, up from $2,779 million, demonstrating growth in equity[18] - The balance at September 30, 2024, showed total assets of $160,927 million, reflecting the company's robust financial position[18] Cash Flow - Net cash provided by operating activities for the nine months ended September 30, 2024, was $11,093,000, significantly lower than $68,077,000 in the same period of 2023[15] - Net cash used in investing activities totaled $(29,445) million, compared to $(27,683) million in the previous period, indicating an increase in investment outflows[16] - Cash dividends paid increased to $(10,320) million from $(9,284) million, reflecting a rise in shareholder returns[16] - The company repurchased common stock amounting to $(3,604) million, significantly higher than $(582) million in the prior period, indicating a strong commitment to returning capital to shareholders[16] - Net cash provided by financing activities was $13,309 million, a turnaround from $(38,070) million in the previous period, highlighting improved cash flow management[16] - Cash, cash equivalents, and restricted cash at the end of the period stood at $54,683 million, up from $50,282 million, showing a positive liquidity position[16] Segment Performance - North America adjusted revenues before reimbursements for Q3 2024 were $79,329,000, a slight decrease of 0.8% from $79,987,000 in Q3 2023[25] - International Operations revenues before reimbursements for Q3 2024 totaled $105,741,000, up 7.3% from $98,066,000 in Q3 2023[27] - Broadspire segment revenues before reimbursements for Q3 2024 reached $99,009,000, an increase of 7.7% compared to $92,229,000 in Q3 2023[28] - Contractor Connection service line revenues for Q3 2024 were $17,051,000, down 10.3% from $19,013,000 in Q3 2023[30] - Networks service line revenues for Q3 2024 decreased significantly to $20,787,000 from $34,160,000 in Q3 2023, a decline of 39.0%[30] - Total revenues for the Platform Solutions segment before reimbursements in Q3 2024 were $45,296,000, down 24.3% from $59,839,000 in Q3 2023[30] - Claims Management service line revenues for Q3 2024 were $50,293,000, an increase of 4.8% from $47,919,000 in Q3 2023[28] - Medical Management service line revenues for Q3 2024 increased to $48,716,000 from $44,310,000 in Q3 2023, reflecting a growth of 10.8%[28] Shareholder Returns - Cash dividends paid for Class A and Class B shares were $3,430,000 for the three months ended September 30, 2023, maintaining a dividend of $0.06 per share[19] - The company reported a retained earnings balance of $234,718,000 as of September 30, 2023, reflecting an increase from $220,850,000 at the end of June 2023[19] - The company has remaining authorization to repurchase 1,113,875 shares under the 2021 Repurchase Authorization[46] - The company did not repurchase any shares of CRD-A during the nine months ended September 30, 2024[47] Tax and Pension - The provision for income taxes for the three months ended September 30, 2024, totaled $5.333 million, with an effective tax rate of 36.2%, up from 35.8% in the prior year[39] - The net periodic cost related to defined benefit pension plans for the three months ended September 30, 2024, was $2.873 million, compared to $2.556 million in the same period of 2023[40] - The Company made contributions of $1.904 million to the U.K. defined benefit pension plans for the nine months ended September 30, 2024, compared to $1.795 million in the same period of 2023[41] Company Operations - The company has four reportable segments: North America Loss Adjusting, International Operations, Broadspire, and Platform Solutions[21] - The company operates in over 70 countries, providing claims management and outsourcing solutions to insurance companies and self-insured entities[20] - The company’s North America Loss Adjusting segment services the North American property and casualty market, including operations in the U.S. and Canada[53] - The company’s International Operations segment services the global property and casualty market outside North America, including operations in the U.K., Europe, Australia, Asia, and Latin America[53] Future Outlook - The Company expects continued growth in its international operations, with a focus on enhancing service lines and expanding market reach[27] - The company plans to adopt new segment reporting standards effective for fiscal years beginning after December 15, 2023[22] - The company is evaluating the impact of new income tax disclosure standards effective for fiscal years beginning after December 15, 2024[23] - As of September 30, 2024, the Company had $105.7 million in remaining performance obligations, with an expectation to recognize approximately 67% as revenue within one year[35] - The deferred revenue balance as of September 30, 2024, was $59.22 million, reflecting quarterly additions of $23.82 million and revenue recognized of $14.666 million from prior periods[34]

Exhibit 99.1 Crawford & Company® 5335 Triangle Parkway Peachtree Corners, GA 30092 FOR IMMEDIATE RELEASE CRAWFORD & COMPANY REPORTS 2024 THIRD QUARTER RESULTS Continued momentum in core non-weather businesses highlighted by record quarterly revenue at Broadspire; revenue growth and improved margins in International Operations ATLANTA, (November 4, 2024) -- Crawford & Company® (NYSE: CRD-A and CRD-B), is pleased to announce its financial results for the third quarter ended September 30, 2024. GAAP Consolidat ...

United States SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the quarterly period ended June 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the transition period from ____ to ____ Commission file number 1-10356 CRAWFORD & COMPANY (Exact name of Registrant as specified in its charter) Georgia 58-0506554 (State or other jurisdiction of i ...

Financial Performance - Revenues before reimbursements for Q2 2024 were $314.2 million, a decrease of (3)% from $324.6 million in Q2 2023[3] - Net income attributable to shareholders for Q2 2024 was $8.6 million, slightly increasing from $8.4 million in the same period last year[3] - Total revenues for Q2 2024 decreased by 3% to $326,853,000 compared to $337,629,000 in Q2 2023[25] - Net income for Q2 2024 increased by 2% to $8,502,000, up from $8,345,000 in Q2 2023[25] - Total revenues for the first half of 2024 decreased by 4% to $639,926,000 compared to $665,567,000 in the same period of 2023[26] - Net income for the first half of 2024 decreased by 41% to $11,281,000, down from $19,075,000 in the first half of 2023[26] - Year-to-date net income for 2024 was $11,281, down from $19,075 in 2023[31] Earnings and Shares - Diluted earnings per share (EPS) remained unchanged at $0.17 for both CRD-A and CRD-B in Q2 2024, consistent with Q2 2023[3] - Non-GAAP diluted EPS for Q2 2024 was $0.25, up from $0.24 in Q2 2023[4] - Earnings per share (EPS) for Class A and Class B common stock remained stable at $0.17 in Q2 2024, unchanged from Q2 2023[25] - Weighted-average shares used to compute diluted earnings per share for Q2 2024 were 30,171, an increase from 29,770 in Q2 2023[22] Revenue Segmentation - Broadspire segment achieved record revenues of $97.1 million in Q2 2024, an increase of 11.3% from $87.2 million in Q2 2023[7] - International Operations revenues before reimbursements were $102.3 million, up 7.3% from $95.3 million in Q2 2023[6] - North America Loss Adjusting revenues were $76.0 million, a slight decrease of (0.4)% from $76.4 million in Q2 2023[5] - Platform Solutions revenues fell by (40.8)% to $38.8 million in Q2 2024, down from $65.6 million in Q2 2023 due to reduced weather-related claim volumes[8] - North America revenues before reimbursements decreased by 0.4% to $76,030, while international operations increased by 7.3% to $95,312[29] Cash Flow and Liquidity - The company's consolidated cash and cash equivalents as of June 30, 2024, totaled $46.7 million, down from $58.4 million at the end of 2023[11] - Free cash flow for the six months ended June 30, 2024, was $(26,702), a decrease of $35,926 compared to $9,224 in the same period of 2023[19] - The company reported a net cash used in operating activities of $(8,253) for the six months ended June 30, 2024, compared to $27,169 in the same period of 2023, a change of $(35,422)[19] - The company reported a decrease in cash and cash equivalents to $48,343 at the end of the period from $48,453 in the previous year[31] Debt and Assets - Total debt outstanding increased to $233.8 million as of June 30, 2024, compared to $209.1 million at the end of 2023[11] - Total assets decreased to $785,812,000 as of June 30, 2024, compared to $799,199,000 at the end of 2023[27] - Total current liabilities decreased to $272,224,000 as of June 30, 2024, down from $299,292,000 at the end of 2023[27] Operating Expenses - Selling, general, and administrative expenses increased by 9% to $149,590,000 in the first half of 2024 compared to $137,184,000 in the same period of 2023[26] - Total operating expenses in North America decreased by 1.8% to $71,145, while international operations increased by 5.5% to $96,581[29] Other Financial Metrics - Non-GAAP adjusted EBITDA for Q2 2024 was $30,613, down 3.0% from $31,539 in Q2 2023[18] - GAAP pretax earnings for the six months ended June 30, 2024, were $16,814, down from $29,552 in the same period of 2023[21] - Non-GAAP adjusted net income for the six months ended June 30, 2024, was $18,939, compared to $25,907 in the same period of 2023[21] Dividends - Cash dividends per share for Class A and Class B common stock increased by 17% to $0.07 in Q2 2024, up from $0.06 in Q2 2023[25] - Cash dividends paid increased to $(6,880) in 2024 from $(5,854) in 2023[31]

United States SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the quarterly period ended March 31, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 for the transition period from ____ to ____ Commission file number 1-10356 CRAWFORD & COMPANY (Exact name of Registrant as specified in its charter) Georgia 58-0506554 (State or other jurisdiction of ...

Financial Performance - Revenues before reimbursements for Q1 2024 were $301.7 million, down 5% from $316.3 million in Q1 2023[4] - Net income attributable to shareholders decreased to $2.8 million in Q1 2024 from $10.7 million in the same period last year[4] - Diluted earnings per share for both CRD-A and CRD-B were $0.06, compared to $0.22 in Q1 2023[4] - Consolidated adjusted EBITDA was $20.6 million, or 6.8% of revenues, down from $32.8 million, or 10.4% of revenues, in Q1 2023[5] - Total revenues for the three months ended March 31, 2024, decreased by 5% to $313,073 million compared to $327,938 million in the same period of 2023[22] - Net income attributable to shareholders decreased by 73% to $2,837 million from $10,681 million year-over-year[22] - Operating earnings for North America decreased by 44.5% to $4,479 million compared to $8,065 million in the prior year[24] - Net income for Q1 2024 was $6.5 million, down 53.3% from $13.9 million in Q1 2023[28] - Diluted earnings per share (EPS) on a non-GAAP basis decreased to $0.13 in Q1 2024 from $0.28 in Q1 2023, representing a 53.6% decline[28] - Operating earnings for Q1 2024 were $12.1 million, or 4.0% of revenues, down from $24.9 million, or 7.9% of revenues, in Q1 2023[28] Revenue Breakdown - North America Loss Adjusting revenues were $77.4 million, a decrease of 0.3% from $77.6 million in Q1 2023[6] - International Operations revenues increased by 6.8% to $98.1 million, with operating earnings of $1.7 million[7] - Broadspire segment achieved a record revenue of $94.3 million, up 12.2% from $84.1 million in Q1 2023[8] - Platform Solutions revenues fell 49.2% to $31.9 million, down from $62.8 million in Q1 2023[9] - The absence of catastrophic weather events resulted in a $30 million decline in revenues from the Platform Solutions segment compared to the previous year[27] - The U.S. market accounted for 59.6% of total revenues in Q1 2024, down from 63.2% in Q1 2023[35] Expenses and Costs - Selling, General, and Administrative expenses increased by 16% to $77,320 million compared to $66,711 million in the prior year[22] - Total costs and expenses for the three months ended March 31, 2024, decreased by 1% to $306,724 million compared to $309,792 million in the same period of 2023[22] - Unallocated corporate costs rose to $8.0 million in Q1 2024, compared to $4.1 million in Q1 2023[10] Cash and Assets - Cash and cash equivalents as of March 31, 2024, totaled $45.2 million, down from $58.4 million at the end of 2023[13] - Total current assets decreased to $345,824 million from $369,346 million as of December 31, 2023[23] - Total liabilities decreased to $776,277 million from $799,199 million as of December 31, 2023[23] - Long-term debt and finance leases increased to $210,823 million from $194,335 million as of December 31, 2023[23] - Total assets decreased to $776,277 million from $799,199 million as of December 31, 2023[23] Shareholder Returns - Cash dividends per share for Class A and Class B common stock increased by 17% to $0.07 from $0.06 year-over-year[22] - The company repurchased 85,632 shares of CRD-B at an average cost of $8.56 per share, totaling $0.7 million in Q1 2024[32] Financing Activities - The company reported a net cash provided by financing activities of $16.1 million in Q1 2024, compared to $5.2 million in Q1 2023[32] Financial Position - The balance sheet remains strong with ample liquidity and conservatively managed debt, positioning the company for growth opportunities in 2024[29] - Crawford & Company reported a beginning restricted cash of $1,182,000 at December 31, 2023, and an ending restricted cash of $1,463,000 at March 31, 2024[50] - The company’s financial statements are unaudited and presented in thousands, except for per share amounts and percentages[46] - The financial results include a non-GAAP measurement representing net income attributable to the applicable reporting segment, excluding various expenses[49]