Second-Quarter 2023 Earnings Webcast Bill Cobb Matt Davis Non-GAAP Financial Measures We define "Unrestricted Cash" as cash not subject to third-party restrictions. For additional information related to our third-party restrictions, see "Liquidity and Capital Resources — Liquidity" under the heading "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our 2022 Annual Report on Form 10-K filed with the SEC. 4 • Repurchased $50M of stock through July 85M Owner Occupied Ho ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ________________________________________________ FORM 10-Q ________________________________________________ x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 or o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-38617 ____________________________________ ...

First-Quarter 2023 Earnings Webcast frontdoor. May 4, 2023 2 Chairman & Chief Executive Officer Senior Vice President & Chief Financial Officer Vice President Investor Relations & Treasurer This presentation contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including, in particular, projected future performance and any statements about Frontdoor's plans, strategies and prospects ...

Financial Data and Key Metrics Changes - First quarter revenue increased by 4% year-over-year to $367 million, driven by a 10% increase in pricing, which offset a 5% decline in volume [28][30] - Gross profit for the quarter rose by $26 million to $170 million, resulting in a gross profit margin increase of 540 basis points to 46% [28][30] - Net income increased by $20 million to $22 million, with adjusted net income also rising by $20 million to $23 million [28][30] - Free cash flow for the first quarter was $52 million, with a projection of approximately $100 million for the full year [29] Business Line Data and Key Metrics Changes - Revenue from customer renewals increased by 13% year-over-year, while first-year real estate revenue decreased by 28% due to a decline in home service plans sold [28] - First-year DTC revenue decreased by 5% compared to the prior year, attributed to pricing and marketing challenges [28][30] - Preferred contractor utilization rose by 270 basis points to a 10-year high of 84% [24][28] Market Data and Key Metrics Changes - The real estate channel saw a 22% decline in existing home sales year-over-year, with inventory levels remaining low [44] - Customer retention rates improved by 180 basis points to 75.9% despite a targeted price increase of 11% in 2023 [44] Company Strategy and Development Direction - The company is focused on two growth engines: American Home Shield and the new Frontdoor brand, with significant investments in marketing and branding [26][30] - The launch of the Frontdoor app aims to enhance customer engagement and streamline home maintenance services [41][42] - The company is pivoting its discounting strategy to improve customer acquisition and retention in the DTC channel [27][30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in long-term business outlook despite caution regarding the immediate revenue profile of the new Frontdoor brand [40][30] - The company is monitoring inflation, SG&A investments, and other variables as it evaluates the second half of the year [30] - Management noted that while the first quarter results were strong, they will not raise the full-year outlook at this time due to uncertainties in the market [40] Other Important Information - The company plans to return approximately $80 million to shareholders through its existing share repurchase program in 2023 [29] - The anticipated second quarter revenue is projected to be between $505 million and $520 million, reflecting a nearly 15% increase in the renewal channel [30] Q&A Session All Questions and Answers Question: Can you provide insights on consumer engagement with the new app? - Management noted that the app has been downloaded over 165,000 times, with positive feedback on the user experience and video chat feature [41][50] Question: What are the expectations for consumer appetite for subscription services in a potential recession? - Management believes the product offers high value, which could resonate well with consumers even in a recessionary environment [51][52] Question: How is the consolidation of brands under American Home Shield progressing? - Management indicated that the consolidation is ongoing and on track, but it will take time due to existing renewal products [50] Question: What is the outlook for the DTC channel regarding price versus volume? - Management acknowledged challenges in the DTC channel due to previous price increases but is optimistic about early sales trends following a pivot in discounting strategy [67]

FORM 10-Q ________________________________________________ x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ________________________________________________ For the quarterly period ended March 31, 2023 or 3400 Players Club Parkway, Memphis, Tennessee 38125 (Address of principal executive offices) (Zip Code) 901-701-5000 (Registrant's telephone number, including area code) Securities registered p ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ________________________________________________ FORM 10-K ________________________________________________ For the transition period from to Commission file number 001-38617 ________________________________________________ Frontdoor, Inc. (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporation or organization) (IRS Employer Identification No.) Delaware 82-3871179 3400 Players Club Parkway, M ...

frontdoor. Third-Quarter 2022 Earnings Webcast November 3, 2022 Today's Speakers Bill Cobb Chairman & Chief Executive Officer Brian Turcotte Senior Vice President & Chief Financial Officer Matt Davis Vice President Investor Relations & Treasurer 2 Forward Looking Statements This presentation contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including, in particular, projected fu ...

Financial Data and Key Metrics Changes - Third quarter revenue increased by 3% year-over-year to $484 million, driven by a 5% increase from pricing and changes in customer product mix, which offset a 3% decline in customer volume [22][23] - Gross profit declined by 17% year-over-year to $210 million, with a gross profit margin of 43%, primarily due to a $58 million increase in contract claims costs driven by inflationary pressures [25][26] - Net income decreased by $48 million to $28 million, influenced by the gross profit decline and a $14 million goodwill and intangibles impairment charge [26][28] - Adjusted net income decreased by $32 million to $46 million, with adjusted EBITDA at $79 million, down $42 million from the prior year [28] Business Line Data and Key Metrics Changes - Revenue from customer renewals increased by 8% year-over-year due to improved price realization and growth in renewed Home Service Plans [22] - First-year real estate revenue decreased by 30% year-over-year, reflecting challenges in the seller's market and low home inventory levels [23] - First-year DTC revenue increased by 8% year-over-year, with 11% growth from improved price realization, partially offset by a 3% decline in volume [24] Market Data and Key Metrics Changes - Existing home sales declined nearly 24% year-over-year, with inventory increasing to 3.2 months of supply from 2.4 months in the prior year [16] - The company is monitoring the level of existing home sales closely as a significant decline could shrink the potential pool for Home Service Plan purchases [18] Company Strategy and Development Direction - The company is focused on rebuilding its core Home Service Plan business, improving execution, and reducing SG&A expenses, with a 7% workforce reduction implemented [11][12] - A pricing strategy targeting a 12% to 13% price increase for 2022 is in place, with an 8% realized price increase so far [20][21] - The company is working on business transformation initiatives and enhancing customer experience through consumer segmentation studies [13] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the challenging macroeconomic environment but sees signs of improvement as they close out 2022 [21] - The company expects fourth quarter revenue to be between $326 million and $336 million, reflecting a mid-single-digit increase in renewal channel revenue [39] - Full year revenue is projected to be between $1.65 billion and $1.66 billion, with a nearly 30% decrease in the real estate channel [40] Other Important Information - The company has raised its full year adjusted EBITDA range to between $185 million and $195 million, reflecting ongoing inflationary pressures [45] - Free cash flow is projected to be approximately $85 million for the year, with a cash position of $244 million at the end of the third quarter [38] Q&A Session Summary Question: Pricing strategy and its benefits - Management confirmed that the realized price increase for 2022 will be 8% and discussed the complexities of revenue recognition [51] Question: Contract claims costs and inflation - Management indicated that inflation from contractors is stabilizing, with the inflation rate on a service request basis remaining consistent with the previous quarter [53][54] Question: 2023 outlook for renewals and DTC channel - Management is not ready to discuss 2023 but will provide more information in March [56] Question: On-demand offering and SG&A reductions - Management expressed optimism about the on-demand business and detailed the areas of SG&A reductions, including workforce optimization and marketing spend [60][62] Question: Lower service request volume - Management attributed lower service request volume to favorable HVAC conditions and a decline in pandemic-related trades [75] Question: Customer satisfaction trends - Management reported stable customer satisfaction metrics and improvements in service operations [88] Question: Home Service Plans in a buyer's market - Management noted that they are not yet in a position to quantify the potential uplift from the shift to a buyer's market [92] Question: Revamped marketing strategy - Management outlined a comprehensive marketing strategy focusing on renewals, conversion, and targeted promotions to drive better outcomes [100]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ________________________________________________ FORM 10-Q ________________________________________________ x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2022 or o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-38617 _______________________________ ...

Frontdoor, Inc. (NASDAQ:FTDR) Q2 2022 Earnings Conference Call August 4, 2022 8:30 AM ET Company Participants Matt Davis - Vice President, Investor Relations and Treasurer Bill Cobb - Chairman and CEO Brian Turcotte - Chief Financial Officer Conference Call Participants Ian Zaffino - Oppenheimer Youssef Squali - Truist Securities Justin Patterson - KeyBanc Eric Sheridan - Goldman Sachs Brian Fitzgerald - Wells Fargo Operator Ladies and gentlemen, welcome to Frontdoor's Second Quarter 2022 Earnings Call. [Op ...